By making ticket-buying social, Ticketmaster connects with and empowers their best event promoters: their customers. Kip Levin, Executive Vice President of Ecommerce at Live Nation, will share real-world stories of how Ticketmaster leverages social to interact with customers and drive new sales.
You’ll also learn the top four takeaways from Social Commerce Summit 2011, where social futurists like Clay Shirky and Jeremiah Owyang shared their social strategies, and brands like 3M, Facebook, L.L.Bean, and Best Buy shared real-world cases and tips.
Watch this free webinar to learn:
How Ticketmaster created an interactive community for their customers
How to develop a Facebook strategy with measurable results
Top takeaways from presentations at Social Commerce Summit 2011
How customer insights go beyond driving sales to improve your marketing, services, and customer experience
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