Help Desk Authority offers a complete help desk solution for small and medium size businesses that can help efficiently track, identify, and resolve issues as quickly as possible. Help Desk Authority provides best-of-breed ticket workflows, dashboards and reporting along with advanced capabilities that simplify resolution. Optimize incident resolution and user support with Help Desk Authority.
Adjust to your business with customizable elements such as screen layouts, ticket workflows, and reports
Close issues faster with improved workflow, automation, self-service and proactive event management
Increase efficiency by maximizing productivity and minimizing user downtime
Support users with remote management and remote support capabilities