Are you pressured to contain costs and provide new and improved business services? Why not use self service to ease the burden? Let business users request and view workload services without going through IT.
Visit the IDC iView to get the analyst's take on workload automation and self service. You will learn why:
Complex IT infrastructures, such as virtualization and the cloud, have driven the expansion of scheduling functions
The workload scheduling and automation software market is expected to increase 38.7 percent over five years
Workload automation and self service are key to improving IT-business alignment and reducing service desk requests
Role-based capabilities of BMC Control-M Self Service are essential in supporting customized views and capabilities
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