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Why it pays to Properly Implement Basic Help Desk Practices

White Paper Published By: Dell Software
Dell Software
Published:  Sep 26, 2012
Type:  White Paper
Length:  6 pages

Quest Software, now a part of Dell

Disregarding help desk processes and standards can result in disaster for IT. This paper explains why basic processes are critical in order to run a successful help desk - and how to implement them.