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Expanding Leadership and Learning Around the Clock

Case Study Published By: Skillsoft
Published:  Nov 15, 2012
Type:  Case Study
Length:  2 pages

As a 24x7x365 operation, Odawa Casino needed to ensure that learning opportunities were available to all employees, not simply those who worked first shift. Odawa also wanted to support performance management through relevant learning options.  Thanks to a tailored solution from Skillsoft including the Skillport® LMS, Odawa rolled out a blend of courses on leadership development, performance management, communication skills, customer service and more. In the program’s first year, Odawa was able to develop consistency in leadership and improve performance across all areas of the organization.

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