As mobility is taking productivity to new places, complexity is taking IT departments for a ride. In addition to a variety of personal and organizationprovided devices, you have to manage an array of diverse applications ó each configured with different settings depending on user needs. There are collaboration and social workforce tools. Productivity apps like e-mail and calendars. Organization-specific tools such as CRM and HR. Plus unsanctioned third party apps users download without your knowledge. Itís a lot to oversee, let alone secure.