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Financially Engage Your Patients to Facilitate Higher Collections and Improve Patient Satisfaction

White Paper Published By: RelayHealth
RelayHealth
Published:  Apr 01, 2013
Type:  White Paper
Length:  7 pages

Many hospitals are implementing patient engagement strategies to help improve care outcomes and engaging financially with patients can also yield significant benefits for patients and providers. Financial patient engagement includes educating and communicating with patients at every point in the revenue cycle pre-service, point of service and post-service to facilitate higher collections and help improve patient satisfaction. Because these points in the revenue cycle stretch across many departments such as patient access, financial services, call centers and third-party collection agencies, a single, integrated solution that connects all parties involved and provides comprehensive data is critical.