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Fall in Love with Configuration Management

Webinar Published By: ServiceNow
ServiceNow
Published:  Apr 19, 2013
Type:  Webinar

A robust configuration management database (CMDB) is the heart of a successful service knowledge management system. It is the faithful source of configuration details and relationships people rely on to manage services throughout their lifecycle. Like personal relationships, building and maintaining an effective CMDB is a commitment that requires care and attention to get the best value.