MEDRAD, a worldwide market leader in medical devices and services, conducts business with more than 4,500 customers, varying from large distributors to small end users. MEDRAD’s customer support team handles large numbers of business transaction documents every day. In an effort to reduce manual order entry and increase order processing efficiency and customer satisfaction, MEDRAD implemented Esker to automate their sales order process. Read their story to see how MEDRAD is now processing sales orders 76% faster than before and saving over 4,000 labor hours per year.
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