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World Class Customer Service in the Cloud

White Paper Published By: Oracle
Oracle
Published:  Aug 08, 2013
Type:  White Paper
Length:  14 pages

In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud.