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Customer Experience for Service

White Paper Published By: Oracle
Oracle
Published:  Nov 01, 2013
Type:  White Paper
Length:  10 pages

This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.