This white paper examines the challenges faced today by organizations that are still manually processing sales orders, as well as the outcomes of automated sales order processing — including time, labor and cost savings as well as customer satisfaction. In highlighting a unique platform that integrates end-to-end automation of sales order processing with ERP solutions, this paper covers:
- Inbound customer orders as part of the order-to-cash cycle
- Key challenges: receiving, preparing, entering, validating, routing and storing orders
- Overcoming those challenges: process improvement through automation
- What the solution looks like
As a resource to help businesses gain efficiency and improve customer service in today’s competitive business environment, this paper is designed to assist CEOs, CFOs, CIOs, order processing managers and ERP system administrators in learning about, planning for and evaluating inbound sales order processing automation.