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Improve healthcare and life sciences with a Smarter Process approach

White Paper Published By: IBM
IBM
Published:  Mar 04, 2014
Type:  White Paper
Length:  12 pages

A Smarter Process vision for healthcare. We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have set a high bar - in the way they engage customers throughout the entire sales process -not just during the commercial transaction, but before, during and after the transaction. Can healthcare and life sciences meet the challenge?