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“Quality” in Health Care: Understanding All the Dimensions and Components

White Paper Published By: Castlight Health
Castlight Health
Published:  May 06, 2014
Type:  White Paper
Length:  11 pages

Poor quality of care takes a tremendous toll, not just on the system as a whole, but on the patients and their families at the center of that system. It also has a tremendous effect on employers, who already face unsustainable health care costs. When we evaluated one of our customer's claims, we found numerous signs of preventable complications that had cost our client significant amounts, not to mention the toll on the individual. Specifically, we identified the following preventable hospital- acquired conditions (HACs):

• Fourteen instances of stage III and IV pressure ulcers
• Twelve instances of vascular catheter-associated infections
• Thirteen instances of catheter-associated urinary tract infections
• One instance of a patient dying or experiencing a serious disability associated
with intravascular air embolism
• Five instances of foreign objects remaining in patients after a procedure.

Please download the whitepaper to learn more!