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Creating a Patient Experience Revolution

White Paper Published By: HealthLeaders Media
HealthLeaders Media
Published:  Dec 12, 2014
Type:  White Paper
Length:  5 pages

Creating a successful patient experience strategy is a long-term investment in planning, surveying, training, and technology. Healthcare organizations hope these efforts will pay off at the very least with a growing base of loyal patients, better care quality, and stable reimbursement. And then there are those organizations that are turning patient experience into a movement. What’s their endgame? They intend to build state-of-the-art service-oriented cultures that rival other industries, and they are doing it through data analytics, unique communication programs, radical cultural shifts, and consumer-centric technologies.

Sponsored material.