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Management Cloud; IT’s Key to the New Front Office

White Paper Published By: CA Technologies
CA Technologies
Published:  Jan 14, 2015
Type:  White Paper
Length:  15 pages

In the past, Enterprise IT managed the back office…the data center…the systems that kept the business running. Today, there is a mandate for IT to adopt a new role—one that speaks a common language with the business. This new IT mans the storefront, interacts directly with customers and thinks beyond uptime metrics to give equal consideration to cost, spend, quality and consumption.