No department within an organization has undergone such a profound change as that of IT. The platforms used to deliver IT products and services, the tools-of-the-trade and skillsets required to do the job have changed. On top of all that, the IT function is now being integrated into the company’s other operations and is expected to operate as a business-within-abusiness. Overseeing this sea change is the CIO.
This paper examines how the role of the CIO has been evolving to meet today’s new world of IT.