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Visual Customer Care

White Paper Published By: Polycom
Polycom
Published:  Mar 13, 2015
Type:  White Paper
Length:  4 pages

As the financial services industry moves away from its historic focus—on high margin business, banking, brokerage, insurance, trading, wealth management, and payment companies—they must rethink and strengthen the ways they interact with markets and customers. Organizations that fail to provide personalized services for their clients or to satisfy increasingly demanding customers will struggle to keep their position as competitors innovate at every turn.