Business communications should be strategic to an organizationís competitiveness, but too often it is just a cost of doing business. No business has historically argued that its success was the result of proper selection of its phone system. Thatís why it is time to rethink communications. Phone systems are out! The alternatives are varied, but generally offer broader and more empowering capabilities that promote collaboration among colleagues as well as enhanced interaction with customers, partners and suppliers.
This paper explains both UC and the attraction to the cloud or specifically UCaaS (Unified Communications as a Service). Hosted communications is the only communications sector experiencing recent, consistent, year-over-year growth. The model offers businesses operational, financial and technical advantages. UCaaS offers a transformation in business communications and collaboration. Thereís a lot of change taking place, and it is good news for business enterprises.