The shift to healthcare’s value-based model is being accelerated by measurable goals and an aggressive timeline. With improved patient experience as the objective, addressing root causes that impact patient satisfaction scores is crucial to success.
With the potential to impact every patient outcome metric, workforce management and staffing decisions are critical.
The most frequently cited root cause for an unexpected occurrence involving patient death or serious physical or psychological injury, reported by the Joint Commission, are “human factors,” which includes staffing levels, skill mix, competency assessment, fatigue and more.
This data-driven paper “Lessening the Negative Impact of Human Factors”, examines the link between staffing variables and patient outcomes, including:
Addressing root causes of medical errors, patient mortality, HAPU and more
Influence of staffing variables on length of stay and patient readmission rates
Workforce management strategies to optimize staffing and scheduling
How leveraging automation supports improved patient outcomes
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