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Patient Experience: Cultural Transformation to Move Beyond HCAHPS

White Paper Published By: HealthLeaders Media
HealthLeaders Media
Published:  Mar 22, 2016
Type:  White Paper
Length:  16 pages

This report reveals how a growing number of patient experience programs have moved beyond focusing primarily on training nurses to also include physicians and a host of nonclinical staff. Another sign of the degree to which organizations are embracing patient experience is the increasing number which feature a chief patient experience officer (or individual with similar responsibilities) on the senior leadership team.     Complete this short form to download your FREE copy of PATIENT EXPERIENCE: Cultural Transformation to Move Beyond HCAHPS