Digital disruption is imminent in every industry
The real question is: how do you adopt technology in a way that optimizes your existing processes and transforms your organization? Of course, no two businesses are the same, and transformation will look different for each business. That's why Microsoft has pinpointed a pattern to success in digital transformation across companies - both small and large.
These companies all used technology to achieve fundamental goals that ladder up to four principles:
- Engage customers
- Empower employees
- Optimize business processes and operations
- Transform products through digital content