In the post-ACA era, aligning physicians with organizational goals appears to be gaining traction in health systems and hospitals nationwide. Based on a February survey of the HealthLeaders Media Council, comprising executives from healthcare provider organizations across the country, physician alignment remains a complex challenge.
Even as value-based care continues to take effect, clinical integration or alignment is quickly emerging from a need to ensure quality, cut costs, and drive referrals across health systems and hospitals. Directly employing physicians has been one of the main strategies healthcare leaders are using to improve physician alignment with health systems.
Download this free report today, and learn about the results of aligning the goals of physicians and organizations.
A decade ago, hospital leaders viewed cost containment as a distant option to that of building topline revenue through increased volumes and rates. But with the road to profitability choked off by a recession, the ACA, and double-digit increases in healthcare inflation, most have been left pursuing a flurry of initiatives to cut operational costs and maintain positive margins.
Published By: Zendesk
Published Date: Dec 10, 2018
En el mercado global de software de atención al cliente, Zendesk nuevamente se destaca como líder en el Cuadrante mágico de CRM para centros de interacción con los
clientes de Gartner 2018.
Cada año, la firma Gartner lleva a cabo un análisis exhaustivo de los proveedores de servicio de atención al cliente y las aplicaciones de soporte. Creemos que el informe Cuadrante mágico de CRM para centros de interacción con los clientes de Gartner proporciona información valiosa para los líderes empresariales interesados en soluciones tecnológicas diseñadas para interactuar
con sus clientes.
Una vez más, Zendesk se destaca en el cuadrante de líderes del informe de 2018, algo que, para nosotros, refleja el éxito de nuestros 125.000 clientes, como Airbnb, Tesco y la Universidad de
Tennessee. Solo el último año hemos conquistado varios avances importantes, como el lanzamiento de funciones de autoservicio impulsadas por tecnología de IA, hecho que nos ha permitido proyectar ingresos de más de $500 mi
Published By: Zendesk
Published Date: Dec 10, 2018
"El cliente siempre tiene la razón" es una frase que Zendesk se toma muy en serio. ¿Qué es lo que el cliente necesita y desea? Esa es la idea esencial de todo lo que Zendesk
Sean las compañías pequeñas que tratan de crecer rápidamente y establecer su marca, o las grandes empresas que procuran conservar la lealtad de sus clientes, el objetivo de Zendesk es
facultar a los negocios para que ofrezcan atención impecable a escala, estén presentes en los canales que sus clientes prefieren, y apliquen los datos y análisis en las interacciones con el
En este eBook, descubrirás cómo las organizaciones como NatureBox, Uber e Instacart usan Zendesk de forma innovadora para crear experiencias del cliente sencillas y perfectas.
También leerás acerca de:
? Ofrecer soporte omnicanal y personalizado a escala
? Personalizar y administrar fácilmente las operaciones de soporte
? Administrar flujos de trabajo avanzados para maximizar la productividad
? Conocer las perspectivas de los cliente
Published By: Zendesk
Published Date: Dec 10, 2018
“O cliente tem sempre a razão” é uma máxima que a Zendesk leva muito a
sério. O que o cliente quer? O que ele precisa? Esse é o foco de todas as atividades da Zendesk.
De pequenas empresas que desejam crescer rapidamente e estabelecer suas marcas a grandes
empresas que querem manter a fidelidade dos seus clientes, a Zendesk capacita corporações
para que elas atendam, sem interrupções e em tempo real, a grandes bases de clientes nos
canais que elas desejam, e utilizem dados e análises nas suas interações com os consumidores.
Nesse ebook, você verá como organizações como a NatureBox, a Uber e a Instacart usam o
Zendesk de maneiras inovadoras para criar experiências do cliente otimizadas e simples.
Você aprenderá sobre:
? O fornecimento de suporte omnichannel personalizado em larga escala
? A personalização e manutenção de operações de suporte com facilidade
? O gerenciamento de fluxos de trabalho de suporte avançados para maximizar a
? A descoberta de informações sobre os c
Hoewel veel bedrijven nog steeds nadenken over wat digitale transformatie precies voor hen betekent, is het duidelijk dat CIO's een buitengewone kans hebben om innovatie voor hun organisatie aan te sturen.
In dit rapport bekijken we digitale transformatie vanuit het perspectief van de CIO. We lichten toe wat dit inhoudt en bespreken de stappen die CIO's kunnen zetten om deze transformatie te bewerkstelligen. Lees dit rapport waarin huidige en voormalige CIO's, academici, branchedeskundigen, allen getuigen van de opkomst van digitale transformatie en met begrip van wat er nodig is om succesvol te zijn, hun ervaringen delen.
While several provisions of the new Affordable Care Act (ACA) have already gone into effect, there are several key dates business owners need to be aware of in the coming months and years. We’ve compiled a list, as well as several useful resources.
This white paper attempts to clear up some of the confusion about the requirements mandated by health care reform by addressing three key areas: reforms already in place, looming deadlines for employers, and open issues for individuals. Because the implementation process is
a process, there are aspects to health care reform that remain open questions. We address the areas above with the information available at the time of publication.
Michigan State's online certificate programs provide business professionals and organizations concise, yet powerful professional development series - available wherever, whenever you have access to a computer and Internet connection.
The Supply Chain Management or Strategic Leadership and Management programs offer an unparalleled combination of academic excellence, expert knowledge, content quality and advanced technology.
Michigan State is regionally accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.
The Broad School has been accredited by the Association to Advance Collegiate Schools of Business (AACSB) since 1953, representing the highest standard of achievement for business schools worldwide.
Developing your interpersonal and interdisciplinary skills and earning new credentials 100% online from one of America's finest universities will help energize your career and make yourself more marketable.
Thanks to the skills shortage and the Boomer exodus, organizations are now in dire competition for the top 10% of skilled employees— who are looking for more than just a job. Expectations include not just benefits and vacation time, but ongoing development, flexible work policies, and a meaningful place to work. Are you keeping up?
Is your recruiting process working for you? Do candidates refer others to your company, or are you scraping to fill your vacant positions? Fill out the form for your copy of Give Your Candidates What They Want and check out our top 5 simple ways to attract the BEST candidates:
Published By: Cylance
Published Date: Jul 02, 2018
Artificial intelligence (AI) technologies are rapidly moving beyond the realms of academia and speculative fiction to enter the commercial mainstream, with innovative products that utilize AI transforming how we access and leverage information. AI is also becoming strategically important to national defense and in securing our critical financial, energy, intelligence, and communications infrastructures against state-sponsored cyberattacks. According to an October 2016 report issued by the federal government’s National Science and Technology Council Committee on Technology (NSTCC), “AI has important applications in cybersecurity, and is expected to play an increasing role for both defensive and offensive cyber measures.” Based on this projection, the NSTCC has issued a National Artificial Intelligence Research and Development Strategic Plan to guide federally-funded research and development. The era of AI has most definitely arrived, but many still don’t understand the basics of this im
A Java application that will successfully be able to retrieve, insert & delete data from our database which will be implemented in HBase along with.Basically the idea is to provide much faster, safer method to transmit & receive huge amounts of data
A recent OSHA Info sheet details the adverse side effects caused by contaminated water from improperly maintained emergency eyewash stations. When this safety equipment isn’t properly maintained, the stagnant water that collects has a greater likelihood of harboring potentially harmful organisms, including Acanthamoeba, Pseudomonas and Legionella that are known to cause infections when they come into contact with the eyes and skin or if they are inhaled.
Download this free paper today to learn more!
Entrust’s SSL/TLS Best Practices Guide is a key resource for those charged with SSL (Secure Sockets Layer) and TLS (Transport Layer Security) deployment. In our guide, you’ll find expert advice from the thought leaders at Entrust on SSL/TLS certificate installation, and tips for managing security for optimal performance.
Included in the SSL/TLS Best Practices Guide:
Certificates and Private Keys
Enhanced Server Security
Our guide is designed to help make SSL/TLS certificate installation easier, so you can use SSL expertly and with confidence.
Consolidate SSL providers and processes, without interruption, using Entrust SSL management and monitoring services
This whitepaper provides a blueprint for migrating to Entrust SSL certificates and related services. It’s based on experiences that help many customers, in a wide variety of environments, bring their SSL certificate management under centralized administration.
The end of SHA-1 SSL certificates is here – ahead of schedule. An upgrade to SHA-2 SSL certificates is necessary to maintain proper security, but do you know how to deploy this upgrade? Entrust’s SHA-2 migration guide will help you plan and execute a successful SHA-2 migration to avoid extra costs, eliminate service disruptions and ensure compliance.
Every enterprise is aware of the need for digital transformation. A 2015 study conducted by KPMG found that their top four concerns moving forward were: (1) new entrants disrupting existing business models; (2) the ability to keep current with technology; (3) competitors leveraging digital business models to take share; and (4) products and services remaining relevant as the digital future unfolds.
All of these elements of growing connectivity have the potential to significantly increase productivity, streamline operations and enhance service levels to citizens and stakeholders. But these benefits are only one side of the story. The added complexity of the new eGovernment environment also creates many new challenges, as government agencies search for effective ways to secure and control access to the rapidly growing number and variety of gateways to their ecosystems.
Today, mobility is no longer a trend. It’s the new reality — and it is reshaping the enterprise. Gone are the days of employees tethered to desktop computers, and they’re no longer dependent on an Ethernet or wi-fi connection to work remotely. More and more enterprise employees are conducting daily work transactions on mobile devices. Mobility surged to 1.3 billion workers in 2015, continuing a 33 percent growth trend since 2010. These mobile workers aren’t limiting themselves to a single device, either. In just the last year, the number of devices managed by enterprises grew an incredible 72 percent.
Today, mobility is no longer a trend. It’s an established reality, reshaping the enterprise. This white paper is the second in a three-part series on enabling the mobile desktop while securing information and protecting your organization.