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Published By: Oracle     Published Date: Oct 20, 2017
What do these market-defining trends have in common? · Analytics for all · Analytics as competitive differentiator · Internet of Things · Artificial intelligence/Machine learning/Cognitive computing · Real-time analytics/event management They all rely on data – timely, accurate data delivered within an insightful context – to deliver value. The question is: who in the enterprise is most qualified and prepared to help deliver on the vision and values of the data-driven enterprise? It’s going to take a special type of professional to deliver that value to enterprises. Organizations are seeking professionals to step forward and take the lead, provide guidance and lend expertise to move into the brave new world of digital. The move to digital and all that it entails – sophisticated data analytics, online customer engagement and digital process efficiency – requires, above all, the skills and knowledge associated with handling data and turning it into insights. The move to digital i
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Oracle
Published By: OpenText     Published Date: Mar 02, 2017
Watch this webinar with IDC supply chain experts to learn how embedded analytics can provide deeper supply chain intelligence and help you extract maximum value from data for your supply chain operations.
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idc webinar, analytics, supply chain intelligence, supply chain operations
    
OpenText
Published By: OpenText     Published Date: Mar 13, 2017
Take a look at this infographic to learn how Enterprise Information Management solutions can help you make better decisions faster, gain competitive advantage, speed time-to-value, and empower your organization.
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eim, infographic, analytics, data management
    
OpenText
Published By: Amazon Web Services     Published Date: Dec 15, 2017
Healthcare and Life Sciences organizations are using data to generate knowledge that helps them provide better patient care, enhances biopharma research and development, and streamlines operations across the product innovation and care delivery continuum. Next-Gen business intelligence (BI) solutions can help organizations reduce time-to-insight by aggregating and analyzing structured and unstructured data sets in real or near-real time. AWS and AWS Partner Network (APN) Partners offer technology solutions to help you gain data-driven insights to improve care, fuel innovation, and enhance business performance. In this webinar, you’ll hear from APN Partners Deloitte and hc1.com about their solutions, built on AWS, that enable Next-Gen BI in Healthcare and Life Sciences. Join this webinar to learn: How Healthcare and Life Sciences organizations are using cloud-based analytics to fuel innovation in patient care and biopharmaceutical product development. How AWS supports BI solutions f
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Amazon Web Services
Published By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
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best practices, customer support, business intelligence, business optimization, customer engaement
    
Pega
Published By: Pega     Published Date: May 25, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack. Download this Forrester Wave report to see the full 21-criteria evaluation of the dynamic case management (DCM) market and gain insight into the 14 most significant software vendors in order to help enterprise architecture (EA) professi
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case management, forrester, dynamics, enterprise
    
Pega
Published By: Pega     Published Date: May 25, 2016
Customer insights professionals face the challenging task of delivering contextually relevant experiences across the customer life cycle. They need to work with their business technology counterparts to integrate enterprise marketing technologies that manage customer data, provide real-time analytics and insights, and automate cross-channel interactions. Here is where Real-Time Interaction Management (RTIM) is critical, according to The Forrester Wave™: Real-Time Interaction Management, Q3 2015 report, which identified the 11 most significant technology providers in this space across 35 criteria. Forrester defines RTIM as “Enterprise marketing technology that delivers contextually relevant experiences, value, and utility at the appropriate moment in the customer life cycle via preferred customer touchpoints,” and identifies Pegasystems as one a leader in this very diversified pack. Download this Forrester Wave report to
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interaction management, business technology, enterprise, forrester, best practices, pegasystems
    
Pega
Published By: SAP     Published Date: Nov 16, 2017
View the Journey to the Cloud: SAP Strategy and Roadmap for Cloud and Hybrid Analytics Scenario webinar to find out leading innovations and future opportunities for your organisation.
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SAP
Published By: FICO     Published Date: May 11, 2017
Agencies have long provided telecommunications companies with scalability for collections in a high-growth industry. Today, with markets and business models changing, your collections agencies have a growing impact — for good or ill — on your success.
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customer experience, analytics, risk management, finance
    
FICO
Published By: Oracle CX     Published Date: Oct 19, 2017
Modern technology initiatives are driving IT infrastructure in a new direction. Big data, social business, mobile applications, the cloud, and real-time analytics all require forward-thinking solutions and enough compute power to deliver the performance required in a rapidly evolving digital marketplace. Customers increasingly drive the speed of business, and organizations need to engage with customers on their terms. The need to manage sensitive information with high levels of security as well as capture, analyze, and act upon massive volumes of data every hour of every day has become critical. These challenges will dramatically change the way that IT systems are designed, funded, and run compared to the past few decades. Databases and Java have become the de facto language in which modern, cloud-ready applications are written. The massive explosion in the volume, variety, and velocity of data increases the need for secure and effective analytics so that organizations can make better
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Oracle CX
Published By: Oracle CX     Published Date: Oct 19, 2017
The Software in Silicon design of the SPARC M7 processor, and the recently announced SPARC S7 processor, implement memory access validation directly into the processor so that you can protect application data that resides in memory. It also includes on-chip Data Analytics Accelerator (DAX) engines that are specifically designed to accelerate analytic functions. The DAX engines make in-memory databases and applications run much faster, plus they significantly increase usable memory capacity by allowing compressed databases to be stored in memory without a performance penalty. The following Software in Silicon technologies are implemented in the SPARC S7 and M7 processors: Note: Security in Silicon encompasses both Silicon Secured Memory and cryptographic instruction acceleration, whereas SQL in Silicon includes In-Memory Query Acceleration and In-Line Decompression. Silicon Secured Memory is the first-ever end-to-end implementation of memory-access validation done in hardware. It
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Oracle CX
Published By: Oracle CX     Published Date: Oct 19, 2017
Modern technology initiatives are driving IT infrastructure in a new direction. Big data, social business, mobile applications, the cloud, and real-time analytics all require forward-thinking solutions and enough compute power to deliver the performance required in a rapidly evolving digital marketplace. Customers increasingly drive the speed of business, and organizations need to engage with customers on their terms. The need to manage sensitive information with high levels of security as well as capture, analyze, and act upon massive volumes of data every hour of every day has become critical. These challenges will dramatically change the way that IT systems are designed, funded, and run compared to the past few decades. Databases and Java have become the de facto language in which modern, cloud-ready applications are written. The massive explosion in the volume, variety, and velocity of data increases the need for secure and effective analytics so that organizations can make better
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Oracle CX
Published By: Oracle CX     Published Date: Oct 20, 2017
Oracle’s new cloud platform, included a new line of servers for cloud and scale-out applications: Oracle’s SPARC S7-2 and S7-2L servers. These servers are based on the breakthrough SPARC S7 processor and extend the outstanding features and capabilities of the SPARC T7 and M7 systems into scale-out form factors. With the combination of Oracle’s breakthrough Software in Silicon features and the efficiency of the SPARC S7 processor we can offer the most secure and economical enterprise clouds with the fastest infrastructure for data analytics. Here at Oracle we recognize our customers’ needs for increasing the security of their data, therefore we have taken security as one of the core values on the SPARC Servers. The new SPARC S7 processor leverages the revolutionary Security in Silicon features introduced on the SPARC T7 and M7 systems. Silicon Secured Memory is a unique hardware implementation that prevents unauthorized access to application data in memory and can prevent hacking explo
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Oracle CX
Published By: Oracle CX     Published Date: Oct 20, 2017
On Thursday June 30th, we announced Oracle’s new cloud platform, including a new line of servers for cloud and scale-out applications: Oracle’s SPARC S7-2 and S7-2L servers. These servers are based on the breakthrough SPARC S7 processor and extend the outstanding features and capabilities of the SPARC T7 and M7 systems into scale-out form factors. With the combination of Oracle’s breakthrough Software in Silicon features and the efficiency of the SPARC S7 processor we can offer the most secure and economical enterprise clouds with the fastest infrastructure for data analytics. Here at Oracle we recognize our customers’ needs for increasing the security of their data, therefore we have taken security as one of the core values on the SPARC Servers. The new SPARC S7 processor leverages the revolutionary Security in Silicon features introduced on the SPARC T7 and M7 systems. Silicon Secured Memory is a unique hardware implementation that prevents unauthorized access to application data in
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Oracle CX
Published By: Oracle CX     Published Date: Oct 20, 2017
With the growing size and importance of information stored in today’s databases, accessing and using the right information at the right time has become increasingly critical. Real-time access and analysis of operational data is key to making faster and better business decisions, providing enterprises with unique competitive advantages. Running analytics on operational data has been difficult because operational data is stored in row format, which is best for online transaction processing (OLTP) databases, while storing data in column format is much better for analytics processing. Therefore, companies normally have both an operational database with data in row format and a separate data warehouse with data in column format, which leads to reliance on “stale data” for business decisions. With Oracle’s Database In-Memory and Oracle servers based on the SPARC S7 and SPARC M7 processors companies can now store data in memory in both row and data formats, and run analytics on their operatio
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Oracle CX
Published By: Oracle CX     Published Date: Oct 20, 2017
Databases have long served as the lifeline of the business. Therefore, it is no surprise that performance has always been top of mind. Whether it be a traditional row-formatted database to handle millions of transactions a day or a columnar database for advanced analytics to help uncover deep insights about the business, the goal is to service all requests as quickly as possible. This is especially true as organizations look to gain an edge on their competition by analyzing data from their transactional (OLTP) database to make more informed business decisions. The traditional model (see Figure 1) for doing this leverages two separate sets of resources, with an ETL being required to transfer the data from the OLTP database to a data warehouse for analysis. Two obvious problems exist with this implementation. First, I/O bottlenecks can quickly arise because the databases reside on disk and second, analysis is constantly being done on stale data. In-memory databases have helped address p
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Oracle CX
Published By: Cognizant     Published Date: Oct 03, 2017
Impact that situation awareness can have on extended supply chain operations w/focus on logistics companies
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data science, predictive analytics, applications services, systems integration, business process management, digital transformation, social mobile analytics cloud (smac), integrated cloud services
    
Cognizant
Published By: Cognizant     Published Date: Sep 19, 2017
Focus on creating consistent terminology in order to generate insights from the digital data encircling employees, partners, processes and customers.
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data science, predictive analytics, applications services, systems integration, business process management, digital transformation, social mobile analytics cloud (smac), integrated cloud services
    
Cognizant
Published By: Cognizant     Published Date: Sep 21, 2017
Additional insight on Forbes Research that ends with four “How To Get Started” steps.
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data science, predictive analytics, applications services, systems integration, business process management, digital transformation, social mobile analytics cloud (smac), integrated cloud services
    
Cognizant
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