Creating a successful patient experience strategy is a long-term investment in planning, surveying, training, and technology. Healthcare organizations hope these efforts will pay off at the very least with a growing base of loyal patients, better care quality, and stable reimbursement. And then there are those organizations that are turning patient experience into a movement. What’s their endgame? They intend to build state-of-the-art service-oriented cultures that rival other industries, and they are doing it through data analytics, unique communication programs, radical cultural shifts, and consumer-centric technologies.
The Centers for Medicare & Medicaid Services, the nation’s largest payer, has set a clear direction with its publication of targets: By 2018, 50% of fee-for-service payments will be through alternative payment models, such as ACOs and bundled payments, and 90% of FFS payments will be tied to quality or value. And CMS has begun to introduce mandatory bundles. This suggests that all providers will
need to develop population health competencies, including the ability to manage risk for both cost and quality.
Custom content can help to provide exposure across multiple platforms as well as to position your brand as a foremost solution in the crowded healthcare marketplace.
Whether you are looking for ghost writing services, custom event development, customized ebooks, customized case studies, or a completely out-of-the-box concept, HealthLeaders Media has the experts to help you.
Let HealthLeaders Media be your partner in communicating effectively with senior level executives and key decision makers.
Download the information sheet now to discover what innovative engagement we offer.
Nearly six years after passage of the Patient Protection and Affordable Care Act, the healthcare industry is in the midst of a massive retooling that is dramatically altering the way we think about cost management, strategic partnerships, and customer service.
Fee-for-service reimbursement is giving way to new models of care delivery and payment to support a system based on pay-for-value. With financial risk or payments tied to value measures (such as patient satisfaction, clinical performance, and population health), compensation and reimbursement will increasingly be tied to value-based incentives.
With the inception of Value-Based Purchasing, the measurement of successful patient care delivery has been redefined. The move from fee-for-service to pay-for-performance means that reimbursements are tied to the quality of care that is delivered.
Spending on supplies and pharmaceutical services varies among U.S. hospitals. It is not uncommon for hospitals with similar types of patients, including case mix and severity, to have significant differences in purchasing intensity for certain clinical services. Even small changes in efficiency can make a difference for hospitals and health systems, because supply-chain spending typically accounts for hospitals’ biggest spend after labor costs. Costs totaled about $74 billion in 2012, according to the Healthcare Supply Chain Association.
The shift from inpatient to outpatient care is increasing as hospitals transition from volume to value. A specific shift is seen in interventional cardiology treatment (cardiac catheterization, intracoronary stents, and percutaneous transluminal coronary angioplasties [PTCA]), which is moving from an inpatient hospital to outpatient hospital setting. Preliminary data show that most interventional cardiology procedures will soon be performed in the hospital outpatient setting. It will be important for hospitals to consider future demand and volume for interventional cardiology services; capacity for an increase in hospital outpatient volume; and staffing and operational implications.
Healthcare billing and claims handling has become increasingly complex. With the transition to Version 5010 of the HIPAA electronic transaction standards, the expansion of billing codes under ICD-10, and the ever-changing requirements of insurance companies and the Centers for Medicare and Medicaid Services (CMS), it can be nearly impossible for providers to keep up.
The current is changing. And as healthcare organizations switch from fee-for-service to fee-for-value, leaders will face new challenges. This downloadable presentation provides critical information for leaders managing the volume to value transition.
As Managed Service Organizations (MSOs) have grown, so have myths surrounding their methods. Somnia offers a fresh perspective, exposing truths, dispelling myths and helping you objectively evaluate options for improving your anesthesia management.
Published By: NTT Ltd.
Published Date: Aug 15, 2019
As businesses are driven to digital transformation by changing market forces and customer expectations, many are looking to new technologies, including new infrastructure environments, as enablers. As a result, we are seeing a near-universal appetite for hybrid outcomes as business functions are executed across multiple on-premises and external infrastructure environments in pursuit of agility, cost, performance and other business benefits. Hybrid IT has become a key strategic imperative for a large portion of enterprises, impacting their IT objectives and expectations, and likely leading to new engagements with service provides for help designing, building and operating hybrid environments.
Consumers have become more educated about the value of data and cyber risks associated with it. As consumer awareness increases so does their expectations of trust and digital security. Read now KPMG's report Trust in the time of disruption to understand the cybersecurity gap that exists between consumers and organisations, and what asset management and financial services firms as a whole can do to close the trust gap.
This IDC study represents a vendor assessment of SaaS and cloud-enabledenterprise content application software vendors as of 2019 through the IDC MarketScape methodology at a worldwide level. This assessment presentsboth quantitative and qualitative characteristics of cloud content management applications in the market, as it relates to the planning, budgeting, and forecasting tasks that are typically conducted in support of managing and processing content in a global setting.
The evaluation is based on acomprehensive and rigorous framework that assesses each vendor relative to the criteria and to one another.It was a requirement that the content application not only runsin a cloud setting but also takes advantage of the cloud constructssuch as multiregional data and process orchestration,scale and elasticity of users and data,distributed agility with edge computing,and self-service purchasing and provisioning of modules.
To learn more download today!
Dans tous les secteurs, les entreprises se voient confrontées à une obligation toujours plus pressante d'offrir des produits et services toujours plus performants, dans des délais toujours plus courts. Elles doivent pour cela faire preuve d'une efficacité et d'un esprit collaboratif toujours plus poussés dans l'exploitation de contenus toujours plus volumineux à travers l'ensemble de leur écosystème, notamment avec leurs clients, fournisseurs, équipes internes et partenaires commerciaux.
Ce n'est qu'en s'assurant un accès au contenu à la fois plus global, plus précis et plus rapide qu'elles parviendront à offrir des produits et services adaptés au marché et, ce faisant, à prendre des décisions plus intelligentes et plus faciles à mettre en application.
This IDC study represents a vendor assessment of SaaS and cloud-enabled enterprise content application software vendors as of 2019 through the IDC MarketScape methodology at a worldwide level.
This assessment presents both quantitative and qualitative characteristics of cloud content management applications in the market, as it relates to the planning, budgeting, and forecasting tasks that are typically conducted in support of managing and processing content in a global setting. The evaluation is based on a comprehensive and rigorous framework that assesses each vendor relative to the criteria and to one another.
It was a requirement that the content application not only runs in a cloud setting but also takes advantage of the cloud constructs such as multiregional data and process orchestration, scale and elasticity of users and data, distributed agility with edge computing, and selfservice purchasing and provisioning of modules.
Mit der digitalen Transformation stehen Unternehmen vor beispiellosen Herausforderungen, was den Schutz ihrer Arbeit und die Aufrechterhaltung der Compliance in ihren Unternehmens-Ökosystemen angeht. Technologieund IT-Prozesse haben sich verändert und IT-Services haben sich von einem zentralen hin zu einem höchst dezentralen Computernutzungsmodell entwickelt.
Mobilität, Cloud-Services und Consumer Apps haben den Bedarf der Mitarbeiter erhöht, jederzeit, überall und von jedem Gerät aus arbeiten zu können.
Die Entwicklung der „Extended Enterprise“ bedeutet, dass die IT nicht nur ein nahtloses und sicheres Erlebnis für Kollegen vor Ort, sondern auch für Mitarbeiter, Lieferanten, Partner und Kunden an entfernten Standorten schaffen muss. Während eine verbesserte Mitarbeitermobilität und Zusammenarbeit im erweiterten Unternehmen einen enormen Mehrwert für Unternehmen geschaffen hat, stehen IT- und C-Suite-Führungskräfte vor der Herausforderung, sämtliche Inhalte in einem verteilten Ökosy
Do you have a plan for turning 5G excitement into revenue? Will your 4G pricing strategies still work, or will the market switch to speed tiers, hyper-segmented offers and other new monetization techniques. Download our latest eBook to learn about:
The most promising Consumer, Enterprise and IoT use cases
The Customer Proposition for each use case
How Service Providers can turn new opportunity into revenue
As 5G is becoming a commercial reality in multiple lead markets, the question of how it should be positioned, packaged and priced will be critical in building competitive 5G propositions.
Download the Strategy Analytics report to discover the results from end-user study groups and operator interviews, undertaken to answer a fundamental question: Are Telcos getting 5G right? Learn:
How to build a 5G proposition to drive uptake, demand and profitability
What consumers want from 5G services
Where the opportunities and challenges are for operators, including content, unlimited data, enterprise offerings, network slicing, digital engagement, IoT etc.
Anwendungsperformance und Bereitstellung haben sich geändert.
Sollten Sie Ihr Netzwerk anpassen?
Mit der Cloud ändert sich grundsätzlich die Art, wie IT-Teams Anwendungen
bereitstellen und deren Performance managen. Anwendungen werden immer
häufiger an Standorten fernab der Nutzer installiert. Bei der Übertragung werden
häufig Netzwerke durchquert, die nicht direkt von der IT kontrolliert werden können.
Statt in Unternehmensrechenzentren befinden sich viele Anwendungen nun in
Public und Hybrid Clouds. Es gibt sogar eine ganz neue Art von Anwendungen:
solche, die auf Microservices und Containern basieren.
Read this white paper to consider three phases of successful cloud migration, what IT teams need to consider at each step, the business aspect of design decisions, best practices and how REAN Cloud Migration Services from Hitachi Vantara can help.
Published By: ServiceNow
Published Date: Oct 23, 2019
The quality of data that your Configuration Management Database (CMDB) relies on is critical to helping you track the software assets coming into an organization from the point of inception to the point of disposition. That’s where Software Asset Management (SAM) can help.Download this whitepaper to understand how to use SAM to build a CMDB that helps you track the value of IT services, improve compliance, and scale to meet changing service demands.
"The practices of continuous integration, continuous delivery, and continuous deployment offer the promise of safer, faster, and more efficient software development. Critical to realizing this promise is the integration of application delivery and security services into the development and deployment workflows.
F5 offers the platform, the integration, and the training to insert industry-leading application protection and optimization services into workflows so that software can be built, tested, and deployed with the services it needs to be secure, fast, and available.
Download the solution guide to get all the details. "
A modern network typically extends from the core data center out to the edge and across multiple public, private, and hybrid clouds. This reality is changing how networks are architected, deployed, and managed. Modern, future-ready networks must bring the scale, reliability, and efficiency associated with the cloud into the enterprise network. This can be done through server-based network virtualization and orchestrated virtual network functions (VNFs) that allow network infrastructures to deliver innovative services with efficiency and ease
Today’s customers want 24/7 access, mobile availability, quality, low prices, fast shipping, easy returns and instantaneous service. These expectations demand that every business function be customer-centric, including operations.
Read this report to find out:
• how to create customer-centric operations to deliver the customer experience
• the eight essential components of a connected, customer-centric enterprise
• why alignment between the COO and CIO is essential
• five key steps to start transforming operations to drive growth and create value.
"McKinsey conducted a study of CIOs and CTOs of large enterprises from 17 industries. 80% said they hadn’t reached the agility their business needs due to costly trade-offs like sacrificing speed for security or preferred tools for uniformity. Get the report, “Unlocking business acceleration in a hybrid cloud world,” to discover the top perceived trade-offs and how some CIOs have avoided them and steps to unlock the next stage of your IT modernization journey