Published By: Intralinks
Published Date: Oct 03, 2013
As the business case for Software-as-a-Service (Saas) and other cloud computing models solidifies, more companies are incorporating cloud computing into their IT programs. However, the legal, regulatory, and ethical requirements of data security must be adhered to regardless of where the information is housed. The best SaaS providers offer strong authentication systems, user activity auditing tools, and real time usage reporting to maintain the highest level of control over sensitive and confidential data.
In this 11-page white paper, Intralinks provides tips and questions to ask prospective providers about their security standards and practices, software reliability and uptime, and the availability of reporting and audit trails.
Capturing the detailed actions of privileged users is even more critical in today’s business environment. Security and compliance issues also exist with third-parties including Cloud Providers, Service Providers and ISVs. And every major compliance regulation requires organizations to document what users actually do with the privileges and rights granted to them and how their actions impact the IT environment.
This research paper covers how to solve the security, compliance, and third party access challenges organizations face when auditing and monitoring UNIX, Linux and Windows systems; and why traditional approaches like log rollup tools alone will fail to meet requirements of today’s demanding IT environment.
While the pre-packaged set of permissions in Active Directory seems to make delegation easy, actually maintaining, customizing, and auditing delegation can be a real nightmare. But there is a better way. Read how the right tools can help you to automate and take control of your AD delegation.
Remember that the idea behind a help desk is to get users back online as quickly as possible when problems occur. Tracking problems and requests in tickets is a fine start, but a good help desk management solution can do much, much more.
When it comes to end-user service, however, cutting corners can really prevent us from getting the job done. This whitepaper will explain why it's so important to have basic processes to help run a successful business.