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Published By: Adobe     Published Date: Aug 22, 2013
This report gives customer experience professionals the tools and processes they need to act on digital customer experience improvement across touchpoints like websites, mobile phones, and tablets. Forrester recommends 10 tactics for evaluating digital touchpoints and determining customers' needs, proven and emerging methodologies for redesigning digital interactions, and best practices for ensuring that your digital experiences support your business objectives.
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customer experience management, digital experiences, customer experience
    
Adobe
Published By: Oracle     Published Date: Feb 14, 2013
In today’s lean business environment, your people are an asset that can be dramatically leveraged to increase success. This executive brief investigates how organizations can better understand the talent that is driving results.
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hr technology, human resources, best practices, 2012, talent management, business environment
    
Oracle
Published By: uberVU via HootSuite     Published Date: Oct 10, 2012
Find out how to use our Facebook Timeline best practices to help your organization build an effective social media strategy, strengthen relationships with your brand's community and see your ROI on your Facebook campaign.
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social media management, social media strategy, social media strategies, social strategy, social business, social enterprise, enterprise social networks, facebook strategies, facebook strategy, facebook best practices, emerging marketing, social media, internet marketing
    
uberVU via HootSuite
Published By: uberVU via HootSuite     Published Date: Oct 10, 2012
This paper will introduce you to the necessary steps you should take to employ HootSuite social media best practices.
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social media management, social media strategy, social media strategies, social strategy, social business, social enterprise, enterprise social networks, emerging marketing, social media, internet marketing
    
uberVU via HootSuite
Published By: Brainshark     Published Date: Oct 16, 2013
Why use video? This video explains. Find out how businesses are using video across the enterprise today.
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video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video, event promotion, creating video, youtube, video seo, mobile, webinar, webcast, podcast, slidecast, video production, online video, tablet
    
Brainshark
Published By: CDW     Published Date: Feb 27, 2015
Man Investments is one of the world’s largest independent alternative asset managers. With a fast moving and diverse IT infrastructure, Man needed to be able to automate software license compliance reporting in conjunction with optimizing license usage and sourcing.
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software management, sam, software security, cloud computing, enterprise content management, business intelligence, office productivity apps, network security, internet security, network security appliance, security management, best practices, business management, data protection, mobile device management, snow, man investments, asset, softcat
    
CDW
Published By: CDW     Published Date: Feb 27, 2015
The real test of any SAM system goes beyond creating a one-time Effective Licensing Position (ELP) for a given software publisher. To be truly valuable, the SAM solution has to have the ability to manage change. Being able to work from a dependable list of software that has been approved by, and which also serves the business, means that finite IT & SAM resources are not wasted through the support of legacy software that might be deemed redundant, and should keep a company on track technically by not becoming dependent on aging software. This 10 –Minute Guide from SAM experts at Snow Software will show how to establish and maintain a Software Catalog for the purpose of ensuring that your software estate remains relevant and fit for its business purpose.
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software management, sam, software security, cloud computing, enterprise content management, business intelligence, office productivity apps, network security, internet security, network security appliance, security management, best practices, business management, data protection, mobile device management, snow, bank of ireland, assets
    
CDW
Published By: CDW     Published Date: Feb 27, 2015
In a perfect world, managing the discovery of software assets, the capture of license entitlements and optimization of an organization’s software usage and compliance situation would be a single-click operation. Unfortunately, the world is not perfect and those charged with managing an organization’s software compliance, availability and expenditure face a number of challenges that can easily derail a Software Asset Management (SAM) program. This paper from the SAM experts at Snow Software investigates some of the major challenges facing SAM managers and IT executives and highlights how to build a successful strategy to overcome them, ensuring the SAM program delivers true value to the business.
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software management, sam, software security, cloud computing, enterprise content management, business intelligence, office productivity apps, network security, internet security, network security appliance, security management, best practices, business management, data protection, mobile device management, snow, bank of ireland, assets
    
CDW
Published By: HP - Intel®     Published Date: Nov 13, 2012
This whitepaper defines a best practices reference architecture and detailed implementation guide for building a highly available two node virtualization or private cloud solution ideally suited for mid-sized businesses and branch office deployments.
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virtualization, converged infrastructure, cloud computing, convergence, mission-critical applications, servers, cloud, it infrastructure
    
HP - Intel®
Published By: McAfee     Published Date: Nov 12, 2014
Webinar showcasing best practices for implementing data loss preventino (DLP). Featuring Michael Avdeev, Enterprise Security Architect for the Intel Security Group.
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data loss prevention, dlp, best practices, dlp implementation
    
McAfee
Published By: Silverpop     Published Date: Feb 04, 2013
Tips and strategies from Silverpop thought leaders and resident marketers, as well as our partners and customers.
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engagement, testing, optimization, email marketing, best practices, social media, sales
    
Silverpop
Published By: Silverpop     Published Date: Feb 04, 2013
Discover how you can start with a few key features and gradually increase sophistication with this guide to foundational, recommended and better practices for marketing automation.
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marketing automation, email marketing, best practices, crm, analytics, optimization, testing, crm & customer care, sales
    
Silverpop
Published By: NETIQ     Published Date: Mar 12, 2013
Forrester’s solution for security and risk executives working on building an identity and access management strategy for the extended enterprise that includes BYOD and cloud apps. It will help you understand and navigate the business and IT trends aff
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netiq, netiq corporation, e-business infrastructure management, log and event management, event management, best practices, siem, logs, identity, identity as a service, authentication, authorization, open web, iam, saml, oauth, opened, scim, spml, xacml
    
NETIQ
Published By: SafeNet     Published Date: Jun 04, 2013
This paper uncovers the key strategies that banks can employ in order to effectively and efficiently combat today's threats, and ensure identity and transaction security in eBanking.
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ebanking, identity protection, transaction protection, authentication
    
SafeNet
Published By: ExtraHop     Published Date: Jul 25, 2013
Murphy USA has nearly 1,200 stores, and more than 700 of them share a 10Mbps VSAT link. So when something goes wrong with Murphy USA applications, it’s the Network team that answers the phone. Read the case study to learn how Murphy USA was able to understand what applications were doing over the network.
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case study, best practices, applications, network, technology
    
ExtraHop
Published By: ExtraHop     Published Date: Jul 25, 2013
Practice Fusion, the leading provider of web-based electronic medical records, used ExtraHop to improve collaboration between its Development and Operations teams. “We’re not just remediating problems faster, but preventing problems from occurring in the first place,” says John Hluboky, VP of Technical Operations.
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collaboration, storage, technology, extrahop, best practices
    
ExtraHop
Published By: Maxwell Systems     Published Date: Sep 05, 2013
Construction companies are meeting the challenge of ever-intensifying competition by refining their business operations with standardized operating practices and “visible” information that is shared among multiple departments. “Before, only owners who wanted to grow a very large company would worry about transitioning from the informal business they started to formalized, standardized business processes,” says Jim Flynn, CEO of Maxwell Systems, a leading provider of construction management software solutions, expert services, and best practices. “But in the current environment, you also have to make that transition just to stay competitive and improve your profitability.”
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construction, business processes, business management, process management, operations management
    
Maxwell Systems
Published By: HireRight     Published Date: May 01, 2013
Employee screening is a critical capability for organizations today. No longer just a part of the hiring process, employee background checks, eligibility verification and even tax credit screening are increasingly part of the ongoing talent life cycle. Aberdeen Group’s latest survey on talent acquisition strategies looked at the practices of over 480 organizations for best practices used and results delivered through the use of employee screening tools and solutions.
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employee screening strategies, human resources, hireright
    
HireRight
Published By: HP and Intel ®     Published Date: May 02, 2013
This paper summarizes and evaluates the prevalence and efficacy of data center virtualization deployments, as well as the hardware that supports them. The conclusions drawn from this report are based on analysis of both quantitative market research and two qualitative interviews with a CIO and CTO in healthcare and finance, respectively. Each customer, referred to ESG by Hewlett-Packard (HP), had extensive experience deploying both server and desktop virtualization. The goal of the study was to determine the IT and business drivers to adoption of virtualization technologies, the expected and realized benefits, ensuing infrastructure decisions, future outlook of the data center, and best practices for deployment.
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HP and Intel ®
Published By: HP and Intel ®     Published Date: May 06, 2013
This paper summarizes and evaluates the prevalence and efficacy of data center virtualization deployments, as well as the hardware that supports them. The conclusions drawn from this report are based on analysis of both quantitative market research and two qualitative interviews with a CIO and CTO in healthcare and finance, respectively. Each customer, referred to ESG by Hewlett-Packard (HP), had extensive experience deploying both server and desktop virtualization. The goal of the study was to determine the IT and business drivers to adoption of virtual technologies, the expected and realized benefits, ensuing infrastructure decisions,future outlook of the data center, and best practices for deployment.
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data center, virtualization, data center management, automation, agile, storage, van, virtual application network, infrastructure, desktop virtualization
    
HP and Intel ®
Published By: Payscale, Inc     Published Date: Jun 06, 2013
Are your competitors growing and giving raises in 2013? Find out. Download PayScale's free 2013 compensation best practices report.
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compensation best practices, compensation, pay raises, bonus, retention strategies, recruiting strategies, skills gap, workforce growth
    
Payscale, Inc
Published By: Dell SecureWorks     Published Date: May 28, 2013
How a CIRP Can Pay for Itself Many Times Over, and Best Practices for Creating One.
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Dell SecureWorks
Published By: Cisco Systems     Published Date: Oct 16, 2013
Collaboration is the biggest opportunity of the next decade. In The Collaboration Imperative, learn how to unleash hidden assets in your company and build a world-class organization that can tackle market opportunities with lightning speed. Read Now
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collaboration, cisco, best practices, technology, ebook
    
Cisco Systems
Published By: Salesforce.com     Published Date: Jun 17, 2013
Transforming Your Business with Salesforce Pull ahead of your competition by learning best practices for incorporating social and mobile technologies.
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social, mobile, technology, sales and marketing operations, crm, customer relationship management
    
Salesforce.com
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