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Published By: SilverStorm Technologies     Published Date: Apr 21, 2008
If you think you know sales, you likely are bringing to this topic a history and track record that has served you well.  This paper attempts to offer the cautionary warning that what has worked in your past may not serve your current  sales reps as well today, and could actually hurt their performance. Sales 1.0 was about lone wolves, product superiority,  proven skills and making the number.
Tags : 
landslide, customer relationship, customer loyalty, loyalty, crm, sales, sales, sales 2.0, sales 1.0
    
SilverStorm Technologies
Published By: Landslide Technologies     Published Date: Apr 21, 2008
If you think you know sales, you likely are bringing to this topic a history and track record that has served you well.  This paper attempts to offer the cautionary warning that what has worked in your past may not serve your current  sales reps as well today, and could actually hurt their performance. Sales 1.0 was about lone wolves, product superiority,  proven skills and making the number.
Tags : 
landslide, customer relationship, customer loyalty, loyalty, crm, sales, sales, sales 2.0, sales 1.0
    
Landslide Technologies
Published By: Motorola     Published Date: Feb 06, 2008
DMX Music has always been at the leading edge of technology. As remote access to e-mail became a viable business solution, DMX Music's IT department began to consider the possibilities a wireless messaging system could bring to its business. Read this case study to learn what they found out.
Tags : 
motorola, motorola good, case study
    
Motorola
Published By: GFI     Published Date: Jan 11, 2008
2008 brings with it new challenges and issues that network and systems administrators should be aware of, particularly vulnerabilities brought on by users. This white paper examines the top concerns which network security professionals should be prepared to face in 2008, and how they can be mitigated.
Tags : 
gfi, employees, employee vulnerability, vulnerability management, vulnerability, vulnerabilities, security concerns, internal threats, internal, spam, gullibility, security holes, human error, pebcac, network security, access control
    
GFI
Published By: Quocirca     Published Date: Nov 13, 2007
The evolution of Blade Computing has moved from mere server consolidation to a way of managing IT assets which brings significant business benefits. This paper aims to explain those benefits to the business and IT manager, and show how blade computing can be implemented to save money and improve the way IT serves the business needs.
Tags : 
infrastructure, infrastructure, soa, service oriented architecture, blade computing, blade, blade server, blade servers, servers, storage, utility computing, quocirca
    
Quocirca
Published By: Borer Data Systems Ltd.     Published Date: Nov 07, 2007
Swiping a card to gain access to a company building is now a perfectly accepted feature of everyday corporate life. Over the years, we have all grown familiar with the routine and the advantages it brings to access control. But where cards were once used exclusively to open doors, controlling who went where and when in a building, now they can be used for a wide variety of extra functions.
Tags : 
security, security management, access control, identity management, iam, authentication, tracking, workforce, workforce management, employee management, borer, access control, ip world, borer, borer data systems, office security, building security, card technology
    
Borer Data Systems Ltd.
Published By: IAG Consulting     Published Date: Aug 17, 2007
The later in the system development life-cycle that major errors are discovered the more expensive it is to fix them. But the earliest stages of the systems development lifecycle (SDLC) are most often the least consistently executed. This paper describes a methodology that brings the early stages of the SDLC up to a high level of maturity: consistent, proven, and optimized for success. 
Tags : 
systems development, system development, sdlc, business requirements, project planning, erp, enterprise resource planning, project management, iag, iag consulting, digital mosaic
    
IAG Consulting
Published By: MASERGY     Published Date: Jul 20, 2007
Organizations of all sizes are evolving to an enlightened, business-focused method of choosing network services and service providers called Total Customer Experience (TCE). This white paper describes the evolution toward a TCE approach and the benefits and clarity that TCE brings to the marketplace.
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mice, multimedia, internet, communications, entertainment, service level, service level agreement, ip networks, collaboration, tce, quality of service, service provider, network provider, isp, masergy
    
MASERGY
Published By: Tripwire     Published Date: Jul 05, 2007
Find out about the requirements and issues addressed in corporate governance Bill 198, Canada's version of Sarbanes-Oxley, for internal controls for technology and how IT configuration auditing brings compliance.
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sox, sarbanes-oxley, bill 198, canada, canadian financial, canadian sox, financial controls, compliance, compliant, tripwire
    
Tripwire
Published By: Infor     Published Date: Feb 27, 2007
In order to align their production plans with customer's demand, metal fabricators must integrate seamlessly into the customer's own processes. As a result, integrated systems are essential, bringing design, product lifecycle management and service together in ways that predict, act and rapidly change in accordance with the customer's needs.
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productivity, customer experience management, supply chain management, scm, business process management, bpm, manufacturing, metal, infor
    
Infor
Published By: DataSynapse     Published Date: Feb 26, 2007
High availability (HA) configurations seek to bring downtime to zero - but can increase complexity across the IT organization, often in the form of excess technology, financial, and human capital investments.  Learn how application virtualization can reduce planned and unplanned downtime, and deliver greater flexibility.
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high availability, it management, productivity, total cost of ownership, return on investment, configuration management, flexibility, data synapse, datasynapse
    
DataSynapse
Published By: Indigo Rose Corporation     Published Date: Feb 14, 2007
Designed to empower both software developers and non-developers alike, AutoPlay Media Studio 6.0 brings advanced multimedia development abilities to business users, video producers, educators, content distributors, and anyone with an intermediate level of computer knowledge.
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enterprise applications, sales & marketing software, multimedia software, multimedia studio, indigo rose
    
Indigo Rose Corporation
Published By: Live Person     Published Date: Jan 22, 2007
In today’s world, it may seem like there is barely enough time to stay on top of running a business, let alone for perceived luxuries like personal interaction over every transaction. This white paper looks at the benefits of combining two popular online communication tools- email marketing and live chat - to boost customer loyalty and retention.
Tags : 
live person, chat software
    
Live Person
Published By: Live Person     Published Date: Jan 22, 2007
In today’s world, it may seem like there is barely enough time to stay on top of running a business, let alone for perceived luxuries like personal interaction over every transaction. This white paper looks at the benefits of combining two popular online communication tools- email marketing and live chat - to boost customer loyalty and retention.
Tags : 
email marketing, liveperson, live chat, chat, customer loyalty, live person, customer support, service management, collaboration, customer experience management, customer relationship management, crm, tech support
    
Live Person
Published By: Quocirca     Published Date: Dec 04, 2006
Service Oriented Architectures (SOAs) will provide greater flexibility for those utilizing them, but will also bring greater issues for data and functional connectivity.  This paper contrasts and compares the capabilities of a point-to-point and an enterprise service bus approach.
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soa, connectivity, service-oriented architecture, service oriented architecture, data management, enterprise, quocirca
    
Quocirca
Published By: Trusted Network Tech     Published Date: Nov 06, 2006
This paper addresses several issues organizations should consider when analyzing the efficacy and costs of NAC solutions and looks at a complementary alternative technology based on TNT’s Identity™, which helps address and overcome some limitations of NAC solutions.
Tags : 
access control, nac, network, identity management, network access control, security, internet security, trusted network tech
    
Trusted Network Tech
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