Today’s thriving High-Tech sector is driven by shrinking product lifecycles, rapid innovation, distributed engineering/manufacturing—and highly demanding customer expectations. The industry needs to deliver on multiple fronts, including:
• Embed customer-centric innovation throughout the lifecycle: Only with customer experience at the core can companies stay ahead.
• Tame ideas into executable products: Detecting early trends and using customer feedback is vital.
• Manage complexity better: Increasing visibility of all product data helps build and manage digital models to use in every business function from R&D to field service.
• Create relevant connected systems: High-Tech innovators use IoT for an ongoing dialogue of customers, devices and manufacturers.
• Provide agility to compete on software, hardware and service: Customers want value from every interaction.
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Quickly see differences between brands like Avaya, Mitel, Cisco, ShoreTel, 8x8, Panasonic, etc and compare over 94 phone systems by 52 brands for small to big business. Our latest Spring 2010 edition of the chart also compares PBX and Business VoIP systems side by side so you can make an educated comparison of your options. This analysis is prepared in an easy to use Excel spreadsheet so you can edit and add information to suit your analysis and presentation needs.
To better understand the benefits, costs, and risks associated with implementation of SAP Business Objects Analytics solutions, Forrester interviewed four organizations with multiple years of experience using these analytics solutions from SAP across one or more of the following key analytics areas: planning, business intelligence, and predictive analytics. A composite, or representative, organization was developed to provide the conclusions of this cost and benefit analysis.
This white paper presents IDC’s analysis of the business value organizations are achieving by using Cisco UCS as a platform for SAP HANA and other SAP Business Suite applications. This analysis is based on IDC’s interviews with 12 Cisco UCS customers. These organizations are all relatively large organizations (1,500–85,000 employees), with an average of 25,383 employees. Interviewees represent a variety of industries: natural resources, agriculture, energy, government, automotive, retail, food and beverage, distribution, technology, healthcare, and IT. These organizations are based in the United States, EMEA, Mexico, and Brazil.
Powered by data from 451 Research, the Right Mix web application benchmarks your current private vs public cloud mix, business drivers, and workload deployment venues against industry peers to create a comparative analysis. See how your mix stacks up, then download the 451 Research report for robust insights into the state of the hybrid IT market.
This TDWI Best Practices Report focuses on how organizations can and are operationalizing analytics to derive business value. It provides in-depth survey analysis of current strategies and future trends for embedded analytics across both organizational and technical dimensions, including organizational culture, infrastructure, data and processes. It looks at challenges and how organizations are overcoming them, and offers recommendations and best practices for successfully operationalizing analytics in the organization.
Organizations are constantly turning to IT solutions to streamline their operations and processes and gain efficiencies. Business Process Management solutions is one area gaining traction inside enterprises as they look to making their workflow more effective and more capable to an ever changing business environment. According to Gartner, BPM-platform-based case management frameworks are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Gartner evaluated 11 providers in this growing market segment including Pegasystems.
Download this Gartner Magic Quadrant analysis for BPM platform-based case management frameworks and gain a better understanding of the solutions offered by each BPM vendor.
Adapting to changing market dynamics is not easy for any enterprise-class organization. To stay competitive, companies not only must adapt different go to market and customer service strategies but also embrace internal business process and workflow changes, which in many cases can be more difficult. Enter Intelligent Business Process Management Suites (iBPMS). According to Gartner, iBPMS compress the observation-to-action-to-outcome cycle, and help business transformation leaders, business process directors and solution architects establish a fluid capability to handle big change. Gartner evaluated 15 iBPMS vendors including Pegasystems.
Download this Gartner Magic Quadrant analysis and gain a better understanding evolving iBPMS market and the solutions offered by each iBPMS vendor.
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases.
Download this Gartner analysis and gain a better understanding of the case management frameworks solutions offe
Published By: Oracle CX
Published Date: Oct 20, 2017
Databases have long served as the lifeline of the business. Therefore, it is no surprise that performance has always been
top of mind. Whether it be a traditional row-formatted database to handle millions of transactions a day or a columnar
database for advanced analytics to help uncover deep insights about the business, the goal is to service all requests as
quickly as possible. This is especially true as organizations look to gain an edge on their competition by analyzing data
from their transactional (OLTP) database to make more informed business decisions. The traditional model (see Figure
1) for doing this leverages two separate sets of resources, with an ETL being required to transfer the data from the OLTP
database to a data warehouse for analysis. Two obvious problems exist with this implementation. First, I/O bottlenecks
can quickly arise because the databases reside on disk and second, analysis is constantly being done on stale data.
In-memory databases have helped address p
Published By: Gigamon
Published Date: Oct 19, 2017
Download the Forrester Total Economic Impact™ of Gigamon: Cost Savings and Business Benefits Enabled by Gigamon to see how customers benefit from comprehensive and scalable visibility across their networks. This study delves into a cost-benefit analysis of the Gigamon security delivery platform, network visibility and traffic monitoring solutions that enable companies to see what matters in order to meet their security objectives, increase productivity and keep hardware, software and personnel costs in check without affecting performance.
A company's products needed constant updates due to changing business rules and regulations, as well as new functionality. However, tasks such as regression testing took too long and consumed too many resources. Collaborative helped to dramatically speed up the process through automation and process analysis, leading to increased customer satisfaction.
The explosion of Big Data represents an opportunity to leverage trending attitudes in the marketplace to better segment and target customers, and enhance products and promotions. Success requires establishing a common business rationale for harnessing social media and determining a maturity model for sentiment analysis to assess existing social media capabilities.
The Internet of Things (IoT) presents an opportunity to collect real-time information about every physical operation of a business. From the temperature of equipment to the performance of a fleet of wind turbines, IoT sensors can deliver this information in real time. There is tremendous opportunity for those businesses that can convert raw IoT data into business insights, and the key to doing so lies within effective data analytics.
To research the current state of IoT analytics, Blue Hill Research conducted deep qualitative interviews with three organizations that invested significant time and resources into their own IoT analytics initiatives. By distilling key themes and lessons learned from peer organizations, Blue Hill Research offers our analysis so that business decision makers can ultimately make informed investment decisions about the future of their IoT analytics projects.
If you are working with massive amounts of data, one challenge
is how to display results of data exploration and analysis in a
way that is not overwhelming. You may need a new way to look
at the data – one that collapses and condenses the results in an
intuitive fashion but still displays graphs and charts that decision
makers are accustomed to seeing. And, in today’s on-the-go
society, you may also need to make the results available quickly via mobile devices, and provide users with the ability to easily explore data on their own in real time.
SAS® Visual Analytics is a data visualization and business
intelligence solution that uses intelligent autocharting to help
business analysts and nontechnical users visualize data. It
creates the best possible visual based on the data that is
selected. The visualizations make it easy to see patterns and
trends and identify opportunities for further analysis.
Published By: Bloomberg
Published Date: Jun 11, 2012
Bloomberg Government (BGOV) is a unique online service that helps business and government leaders understand the business impact of government actions through a combination of in-depth analysis, best-in-class data, analytical tools, and award winning journalism, enabling better decisions. bgov.com
In May of 2015, CFO Research conducted a global survey of senior finance executives at large companies, seeking to better understand how finance leaders aspire to support business decision makers in the pursuit of value creation—and how leading-edge financial planning and business analysis capabilities factor into those aspirations. This report is based on 335 survey responses from senior finance executives at companies with more than US$500 million in annual revenues, representing a broad range of company segments.
Published By: Prophix
Published Date: May 31, 2016
Watch how Prophix empowers you with monitoring reports and analytics to support a continuous process that involves the input of employees from across the organization. With Prophix, you can evaluate your corporate performance from both high-level and granular views. And by ensuring that you keep an eye on the alignment of business goals and the company’s progress, you will enjoy a valuable tool for facilitating informed decision making.
Published By: Prophix
Published Date: May 31, 2016
Prophix gives you a clear picture of all your operational costs and connects them with key factors that are driving your revenues. That increased line-of-sight is made possible because Prophix tracks and monitors all day-to-day operational planning activities. Improving operational outcomes for the short-term and providing insights into your future operations
Find and solve performance problems without adding costs
IBM InfoSphere Optim puts performance management in the spotlight! Optim solutions are designed to deploy quickly and easily out of the box for immediate benefit. Business-value assessment services are also available to help you design a custom solution - complete with full financial analysis.
Either way, you can realize immediate ROI interms of cost and performance if you keep performance-management best practices in mind.
"With the introduction of Oracle Database In-Memory and servers with the SPARC S7 and SPARC M7 processors Oracle delivers an architecture where analytics are run on live operational databases and not on data subsets in data warehouses. Decision-making is much faster and more accurate because the data is not a stale subset. And for those moving enterprise applications to the cloud, Real-time analytics of the SPARC S7 and SPARC M7 processors are available both in a private cloud on SPARC servers or in Oracle’s Public cloud in the SPARC cloud compute service.
Moving to the Oracle Public Cloud does not compromise the benefits of SPARC solutions. Some examples of utilizing real time data for business decisions include: analysis of supply chain data for order fulfillment and supply optimization, analysis of customer purchase history for real time recommendations to customers using online purchasing systems, etc.
Making key decisions that improve business performance requires more than simple insights. It takes deep data discovery and a keen problem solving approach to think beyond the obvious. As a business leader, you ought to have access to information most relevant to you that helps you anticipate potential business headwinds and craft strategies which can turn challenges into opportunities finally leading to favorable business outcomes.
WNS DecisionPoint , a one-of-its kind thought leadership platform tracks industry segments served by WNS and presents thought-provoking original perspectives based on rigorous data analysis and custom research studies. Coupling empirical data analysis with practical ideas around the application of analytics, disruptive technologies, next-gen customer experience, process
transformation and business model innovation; we aim to arm you with decision support frameworks based on points of fact.