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Published By: Infosys     Published Date: May 22, 2018
The company's CEO had a vision of a 'Team of Teams', based on social business collaboration. His target was to improve productivity by 30%, driven by an ability to quickly identify people with the right skills, build small teams and collaboratively solve problems, and 'fail fast' instead of wasting time on unproductive activities. Research showed this was possible: Companies reported better collaboration and a greater focus on results when using social business models. Even McKinsey Global Institute stated that social collaboration methods could improve productivity by 20-25 percent. But the company had spent 3 years trying to realize the CEO's vision. As a last throw of the dice, Infosys was asked to provide a proof of concept to show they could deliver these benefits where others had failed.
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ceo, social, business
    
Infosys
Published By: BetterUp     Published Date: Mar 06, 2019
As HR investments become more data-driven, coaching must deliver on its ROI evidence gap. At BetterUp, we’ve created a model that can effectively measure the impact of coaching on the bottom line. Learn how coaching ROI has been measured in the past, and why these methods are flawed. Discover which inputs are factored into our ROI algorithm and you can map the ROI of coaching to tangible business results.
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BetterUp
Published By: Infosys BPM Ltd     Published Date: Feb 12, 2019
An effective rolling forecast is important to estimate long term financial plans. Every organization undertakes this process as a finance activity. However, when the forecasted data is examined on its effectiveness for decision making, more often than not the results are disappointing, and the rolling forecast process needs to be redefined. This paper talks about effective rolling forecasts that utilize resources, technologies, processes, and business intelligence to deliver actionable insights. A best-in-class matured RF process will enable CFOs to deliver great results through increased revenue and cost reductions, and create new benchmarks for the organization.
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Infosys BPM Ltd
Published By: Oracle     Published Date: Dec 13, 2011
In this white paper, Internet.com explores how businesses can leverage the latest integrated sales and marketing solutions improve the effectiveness of both teams in an increasingly challenging environment.
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3-5542285808, retail
    
Oracle
Published By: Oracle     Published Date: Dec 14, 2011
Hear a panel of sales and marketing thought leaders discuss how improving sales and marketing alignment can positively impact your business.
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management, retail
    
Oracle
Published By: Genesys     Published Date: Jun 19, 2019
Contact centers often pool agents into large groups of generalists to distribute work evenly. Skills-based routing takes this a step further with specialized groups. But neither approach scales properly to identify all opportunities and drive business outcomes on each interaction. Predictive routing uses artificial intelligence (AI) and machine learning to create balance—meeting targets and giving customers a personalized experience. Read Demystifying AI: Creating an AI partnership that maximizes business results to learn how predictive routing systematically: Evaluates historical and real-time data to make predictions; Makes the best customer-agent match to drive desired outcomes; Keeps agents engaged and reduces handle times.
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Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Successfully managing a contact center requires a collaborative, multidisciplinary approach to handle a broad range of operational and tactical tasks. Planning, day-to-day operations and quality management must be seamlessly orchestrated, along with human resources functions like recruitment, learning and development, and employee scheduling. Read this executive brief to learn how to transition to an AI strategy that can take your team – and business results – to the next level. See how you can: Create an AI strategy with a single data model that includes routing, interaction analytics, forecasting/scheduling and predictive engagement Harness the power of your data to align customers with the best resource Drive employee effectiveness by ensuring you hire the right people and manage their performance to drive their success over the long term
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Genesys
Published By: Plantronics     Published Date: Sep 27, 2013
The future of work is mobile. Liberated by the internet and new mobile solutions, more and more businesses are embracing flexible working arrangements in which employees work from wherever they want. Smart businesses utilising flexible working know that it’s no longer about the hours you work—it’s about results. These businesses are freeing themselves and their employees from the burden of counting hours and minutes worked, and are now focusing on output.
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mobile, internet, mobile solutions, technology, flexible working, remote access
    
Plantronics
Published By: NCM Fathom     Published Date: Feb 23, 2010
The same elements of powerful storytelling that captivate us in our everyday lives can benefit companies and their brands. NCM Fathom's white paper explores how businesses can tell their story to engage audiences, build brand preference and loyalty and deliver results that meet objectives. Bold companies like Kleenex and Siemens have shared their brand's story with customers and employees in cinemas nationwide. Download the white paper to learn more.
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ncm, fathom, revenue, branding, advertising, ad management, digital cinema network
    
NCM Fathom
Published By: Achievers     Published Date: Dec 03, 2013
Recent research conducted by Harvard Business Review Analytic Services and Achievers reveals how best-in-class companies gain a competitive advantage by improving their employee engagement initiatives. Download The impact of employee engagement on performance and learn best practices for tying engagement to business performance, the business case for employee engagement and helpful metrics to measure the impact of engagement.
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employee engagement, business results, performance management, employee metrics
    
Achievers
Published By: Kronos Incorporated     Published Date: Jan 23, 2013
Join Mollie Lombardi, Vice President of Aberdeen Group's Human Capital Management practice as she shares the latest research findings on how workforce management solutions can help the SMB improve productivity and business results.
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it trends, big data, workforce management, cloud, cloud computing, hrms, small business, hris, smb, time & attendance, timekeeping, scheduling, automation, best-in-class, timekeepers
    
Kronos Incorporated
Published By: Egencia     Published Date: Apr 03, 2012
Egencia polled Travel Managers and business travelers to learn how this changing focus from process to productivity is affecting their travel program. We've compiled the results in the Special Report, "The Future of Work".
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travel, business travel, expedia, personal finance, investing, small business, finance
    
Egencia
Published By: TriNet     Published Date: Apr 10, 2012
This paper acts as a well-qualified resource for those desiring quantitative data to support the validity of how outsourcing key HR functions can produce positive business results.
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TriNet
Published By: TriNet     Published Date: Apr 10, 2012
Hiring exceptional talent is critical to the success of your business. This guide provides best practices for securing the top talent you need to drive business results.
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TriNet
Published By: Kronos Incorporated     Published Date: Jul 09, 2012
How can HR transform their role to add clear business value? This webinar shares proven tactics and industry best practices for delivering better business results.
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Kronos Incorporated
Published By: SuccessFactors     Published Date: Aug 14, 2012
Learn why so many rely on SuccessFactors cloud-based business execution software. Explore case studies demonstrating the real business results that come from employing SuccessFactors' innovative solutions and best-practice insights.
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successfactors customers, customer testimonials
    
SuccessFactors
Published By: SuccessFactors     Published Date: Aug 17, 2012
Worried about making payroll, low productivity, or poor execution? In this infographic, find out how you can align your workforce, close the gap between strategy and performance to improve your business execution, and see bottom-line results.
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SuccessFactors
Published By: SuccessFactors     Published Date: Sep 17, 2013
Some vendors require you to rip and replace your current system. Going fast is fine, but your journey should lead to real results. That’s the SuccessFactors way — to reduce risk, manage organizational change, improve insight, and deliver business results at the finish line.
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SuccessFactors
Published By: SuccessFactors     Published Date: Sep 18, 2013
Some vendors require you to rip and replace your current system. Going fast is fine, but your journey should lead to real results. That’s the SuccessFactors way — to reduce risk, manage organizational change, improve insight, and deliver business results at the finish line.
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SuccessFactors
Published By: SuccessFactors     Published Date: Sep 23, 2013
Some vendors require you to rip and replace your current system. Going fast is fine, but your journey should lead to real results. That’s the SuccessFactors way — to reduce risk, manage organizational change, improve insight, and deliver business results at the finish line.
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SuccessFactors
Published By: Jive Software     Published Date: Feb 24, 2014
The workforce is as dispersed as ever – companies are looking to social collaboration to facilitate the engagement once fostered around the water cooler. By understanding the power of social collaboration tools, HR can lead an organization to where the talent is while enabling business success through the success of its people.
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jive, aberdeen group, hr management, hr technology, talent management, recruiting, social business, enterprise social collaboration, esc, recruiting, retention, content sharing, collaboration, social media
    
Jive Software
Published By: Jive Software     Published Date: Dec 02, 2014
Customer interactions today span multiple touch-points. As such, businesses are constantly seeking ways to adapt their activities to interact with buyers through the most relevant channels. While this pursuit helps firms better connect with clients, it also means capturing data related to different views / parts of the customer journey. Failure to connect these pieces results in disconnected customer messaging. Watch this webinar today to learn how social collaboration tools help companies overcome this challenge.
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customer interactions, customer data, social collaboration, emerging marketing, social media, crm & customer care
    
Jive Software
Published By: Scribe     Published Date: Oct 09, 2013
The State of Customer Data Integration 2013 survey report is based on over 900 responses ranging from independent business and IT leaders to Scribe's data integration channel partners. Overall results reveal that today's businesses are still on the journey to connect their core business systems and deliver customer data to their users across the business. Customer data should be free-flowing across all business touch points to enable companies to run faster, do more, and at lower cost.
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scribe, scribe software, data, data integration, business systems integration, crm, crm systems integration, cloud, it solutions
    
Scribe
Published By: Achievers     Published Date: May 22, 2015
Download two great assets from the Brandon Hall Group: Building the Business Case for Social Recognition Solutions & Improving Business Results Through Social Recognition
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Achievers
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
In the early 2000s, two vastly different businesses—baseball and field service management—began to use advanced statistical analysis to gain an advantage over their competitors. They both revolutionized their respective fields by using statistical knowledge to improve performance. The new approach replaced old models and methods and attained shockingly good results as both set new standards for their respective industries. In this white paper, you will learn the general concepts behind predictive analytics and how they can be applied to a field service organization. The paper will cover the basic metrics that should be tracked, the use of performance pattern profiles, and how these principles can predict future events.
Tags : 
oracle, service cloud, service management, customer interaction
    
Oracle Service Cloud
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