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Published By: LogMeIn     Published Date: Feb 27, 2018
Most customer engagement solutions on the market require complex data analysis and months of implementation before you start seeing results. But Bold360 ai uses Natural Language Understanding to start learning your customers’ needs from the very first interaction. Its smart routing capability directs customers to the best resource available, and captures data in an intuitive dashboard. Start seeing results now with Bold360 ai.
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bold360, engagement, customer, market, data, analysis
    
LogMeIn
Published By: Citrix     Published Date: Jun 15, 2018
The world of IT is undergoing a digital transformation. Applications are growing fast, and so are the users consuming them. These applications are everywhere—in the datacenter, on virtual and/or microservices platforms, in the cloud, and as SaaS. More and more apps are now being moved out of datacenters to a cloud-based infrastructure. In order for an optimized and secure delivery of these applications, IT needs specific network appliances called Application Delivery Controllers (ADCs). These ADCs come in hardware, virtual, and containerized form factors, and are sized by Network Administrators based on the current and future usage of applications. The challenge with this is that it’s hard to foresee sizing or scalability requirements for these ADCs since users are constantly increasing, and applications are consistently evolving, as well as moving out of datacenters. Complicating matters, most ADCs are fixed-capacity network appliances that provide zero or minimum expansion capability
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Citrix
Published By: Skillsoft     Published Date: Oct 01, 2013
Learning is critical to enabling business strategy, from onboarding new hires to developing future leaders, to educating channel partners and customers. This study, based on responses collected from 185 organizations between July and September 2013, looks at how organizations connect learning to business priorities, create development programs that impact every stage of the employee lifecycle and utilize technology to support learning initiatives. It also examines the business impact of building learning capability and running effective learning programs. Research conducted by Aberdeen Group and brought to you thanks to Skillsoft.
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Skillsoft
Published By: Cisco EMEA Tier 3 ABM     Published Date: Mar 05, 2018
The operation of your organization depends, at least in part, on its data. You can avoid fines and remediation costs, protect your organization’s reputation and employee morale, and maintain business continuity by building a capability to detect and respond to incidents effectively. The simplicity of the incident response process can be misleading. We recommend tabletop exercises as an important step in pressure-testing your program.
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human resources, cisco, employees, data, analysis
    
Cisco EMEA Tier 3 ABM
Published By: Cisco     Published Date: Feb 23, 2016
This IDC study represents the vendor assessment model called the IDC MarketScape. This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace and help anticipate the vendor's ascendancy. The study assesses the capability and business strategy of 12 of the top enterprise wireless LAN (WLAN) vendors.
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wireless, marketplace, business strategy
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Cisco Mobility Express is a software-based controller function integrated on Cisco 1800 series Wave 2 AccessPoints. It is a simplified, low cost, feature rich WiFi architecture with enterprise level WLAN capability streamlined for small and mid-sized deployments. In a Cisco Mobility Express network, AccessPoint (AP) running the wireless controller function is designated as the Master AP. The other AccessPoints which are managed by this Master APare referred asSubordinate APs.
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Cisco
Published By: Cisco     Published Date: Jul 08, 2016
This IDC study represents the vendor assessment model called the IDC MarketScape. This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace and help anticipate the vendor's ascendancy. The study assesses the capability and business strategy of 12 of the top enterprise wireless LAN (WLAN) vendors. This evaluation is based on a comprehensive framework and a set of parameters expected to be most conducive to success in providing enterprise WLAN solutions, during both the short term and the long term. As the enterprise WLAN market is highly competitive and relatively mature, all vendors performed relatively well in the study.
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Cisco
Published By: Cisco     Published Date: Jul 08, 2016
Employees who can work securely anywhere help Cisco gain revenues, improve productivity, and deliver better customer service. Employees are mobile because we support everyone with technology and policies that allow them to work flexibly in terms of time, place, and device. We deliver this capability through Cisco products for secure wireless LAN (WLAN) and home and remote access (Cisco Virtual Office and VPN), as well as softphones, Cisco® WebEx®, Cisco Spark™, and extension mobility features. Our bring your own device (BYOD) policies and program allow employees to use their personal mobile devices to access the Cisco network, after the device is registered and confirmed as compliant with our security requirements for making it a secure or trusted device.
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Cisco
Published By: Pega     Published Date: May 25, 2016
Adapting to changing market dynamics is not easy for any enterprise-class organization. To stay competitive, companies not only must adapt different go to market and customer service strategies but also embrace internal business process and workflow changes, which in many cases can be more difficult. Enter Intelligent Business Process Management Suites (iBPMS). According to Gartner, iBPMS compress the observation-to-action-to-outcome cycle, and help business transformation leaders, business process directors and solution architects establish a fluid capability to handle big change. Gartner evaluated 15 iBPMS vendors including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding evolving iBPMS market and the solutions offered by each iBPMS vendor.
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business optimization, business strategy, network management, business applications, best practices, business process management, solutions, enterprise management
    
Pega
Published By: FICO     Published Date: May 11, 2017
In saturated, contested telecom markets, credit origination has become a strategically important capability in acquiring and retaining the right mix of customers. Being quick and adept at making enormously complex decisions — involving product bundle eligibility and pricing, deposits, credit limits, device financing rates and terms — has far-reaching effects beyond market share and current revenue.
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customer experience, customer experience, customer engagement, consumer credit, credit, finance
    
FICO
Published By: Oracle CX     Published Date: Oct 19, 2017
Oracle has just announced a new microprocessor, and the servers and engineered system that are powered by it. The SPARC M8 processor fits in the palm of your hand, but it contains the result of years of co-engineering of hardware and software together to run enterprise applications with unprecedented speed and security. The SPARC M8 chip contains 32 of today’s most powerful cores for running Oracle Database and Java applications. Benchmarking data shows that the performance of these cores reaches twice the performance of Intel’s x86 cores. This is the result of exhaustive work on designing smart execution units and threading architecture, and on balancing metrics such as core count, memory and IO bandwidth. It also required millions of hours in testing chip design and operating system software on real workloads for database and Java. Having faster cores means increasing application capability while keeping the core count and software investment under control. In other words, a boost
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Oracle CX
Published By: Oracle CX     Published Date: Oct 20, 2017
Oracle has just announced a new microprocessor, and the servers and engineered system that are powered by it. The SPARC M8 processor fits in the palm of your hand, but it contains the result of years of co-engineering of hardware and software together to run enterprise applications with unprecedented speed and security. The SPARC M8 chip contains 32 of today’s most powerful cores for running Oracle Database and Java applications. Benchmarking data shows that the performance of these cores reaches twice the performance of Intel’s x86 cores. This is the result of exhaustive work on designing smart execution units and threading architecture, and on balancing metrics such as core count, memory and IO bandwidth. It also required millions of hours in testing chip design and operating system software on real workloads for database and Java. Having faster cores means increasing application capability while keeping the core count and software investment under control. In other words, a boost
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Oracle CX
Published By: Dell     Published Date: Nov 20, 2014
Harsh environments for PCs are not confined to factory floors and constructions sites today. They also include hospitals, trucks, and even some classroom settings, among others. A new study from IDG Research and related two-page paper detail just what environmental threats worry buyers the most, and therefore what laptop purchasing criteria rank the highest. Tying together strong computing capability with a highly productive operating system in the right rugged notebook solution is possible. Download this two-page paper to learn the most important factors driving needs for refreshed rugged systems.
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rugged laptops, environmental threats, laptop purchasing criteria, refreshed rugged systems
    
Dell
Published By: Dell     Published Date: Oct 24, 2014
The migration off Windows Server 2003 is an opportunity for a datacenter “do-over” – a technology infrastructure transformation with implications for business innovation. It’s an opportunity to gain competitive advantage over industry peers, to meet application service levels faster and provide better overall capability, and to make yourself more valuable to your organization. Download this paper to better understand why these aspirations and goals should be at the heart of your migration project.
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platform migration, virtualization, it infrastructure, application service levels, datacenter solutions
    
Dell
Published By: Collaborative Consulting     Published Date: Dec 20, 2013
Social, Mobile, Analytics and Cloud (SMAC), have broad potential to provide huge business value, while simultaneously presenting potentially overwhelming challenges. The rapid technology changes supporting SMAC and the overall complexity involved demand a systematic approach to building out your SMAC capability.
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collaborative consulting, creating opportunities, driving disruption, social, mobile, analytics, cloud, infrastructure, elastic computing capacity, cloud computing, social network, mobile web, wireless data networks, drive change, social media
    
Collaborative Consulting
Published By: Dell     Published Date: May 07, 2015
Your migration is also an opportunity for a “data center do-over” that could include virtualization optimization, cloud adoption, Active Directory cleanup, and server and storage updates. After all, the preparation and process for implementing these advances in IT capability are exactly the same as for an OS migration.
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Dell
Published By: Blue Coat Systems     Published Date: Jul 18, 2013
Several years ago, a transformation in IT began to take place; a transformation from an IT-centric view of technology to a business-centric view of technology that Forrester refers to as business technology (BT). This transformation has a profound impact on the role of the CIO. The CIO must now view himself or herself as a business enabler. He or she must focus on continuously aligning with business objectives, improving delivery capability to support business processes that bring new products and services to market more quickly, fostering innovation, and reducing costs through improved performance. In this custom Technology Adoption Profile (TAP), the data confirms this trend.
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security, technology, business technology, cio
    
Blue Coat Systems
Published By: Juniper Networks     Published Date: Oct 19, 2015
This ESG Lab review documents hands-on testing of the Juniper SRX5400 with a focus on the performance and scalability benefits of the next-generation I/O card (IOC-II) with the new Express Path capability.
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performance, scalability, security, infrastructure, data
    
Juniper Networks
Published By: Micro Focus     Published Date: Feb 24, 2015
Customer service improved with real-time web application. Read the story.
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microfocus, rumba, customer service, real time web application, insurance quotes, business efficiency
    
Micro Focus
Published By: OutSystems     Published Date: Oct 12, 2015
This guide gives you a concrete definition for each criteria and explains why it is crucial to consider each capability as you determine the right mobile app platform for your goals. The criteria you see throughout this guide has been identified by Gartner as the essential set of functions needed for optimal performance of your platform.
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outsystems, mobile application, delivery platform, gartner, madp, mobile apps, mobile platforms
    
OutSystems
Published By: Ruckus Wireless     Published Date: Oct 21, 2015
Before you make a long term investment in your wi-fi infrastructure let us tell you the real story. After reading this paper you can make an informed decision by asking all the right questions.
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wi-fi capability, digital education, e-rate expansion funding, wi-fi deployment
    
Ruckus Wireless
Published By: CA Technologies     Published Date: Aug 22, 2017
OAuth is an emerging Web standard for authorizing limited access to applications and data. It is designed so that users can grant restricted access to resources they own—such as pictures residing on a site like Flickr or SmugMug—to a third-party client like a photo printing site. In the past, it was common to ask the user to share their username and password with the client, a deceptively simple request masking unacceptable security risk. In contrast to this, OAuth promotes a least privilege model, allowing a user to grant limited access to their applications and data by issuing a token with limited capability.
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CA Technologies
Published By: Success Factors     Published Date: Aug 02, 2012
This free Ventana Research report shows SuccessFactors to be a top supplier of applications that support the management and operations of compensation. According to Ventana, SuccessFactors Compensation (part of SuccessFactors BizX Suite) achieved the top overall ranking due to its scores in Reliability and Capabilities. In addition, the growing number of SuccessFactors customers and the company's commitment to cloud computing contributed to its top ranking in the Validation and TCO/ROI categories. Easy for managers at all levels to use, the application has capabilities for compensation reviews and adjustments, as well as an embedded analytic view-which shows the handling of promotions and support across pay ranges. Find out what else Ventana has to say about SuccessFactors in this complimentary report. Download it today.
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successfactors, sap, ventana research, value index, total compensation management, benchmark research, human capital, vendors, value index, total cost operations, return on investment, roi, tco, usability, manageability, reliability, capability, adaptability, validation, successfactors
    
Success Factors
Published By: Genesys     Published Date: Oct 16, 2013
The existing upgrade paths from legacy PBX and ACD suppliers make it difficult for contact center executives to contemplate the future of customer service on their own terms. If your ACD-based contact center has become a road block for adding capacity or adding channels such as social media and mobile, you might want to think about making the switch to a SIP-based contact center solution. SIP delivers two important advantages over legacy switching: 1. SIP is based on open standards, so you can choose hardware and software that is best suited for your environment. 2. SIP’s capability extends beyond voice to new media types such as mobile, social media and video. SIP-based contact centers provide a roadmap to sophisticated features without the complexity and expense of traditional proprietary ACDs. Learn more about how to build the next-generation customer service platform.
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contact center, customer service, social media, mobile, sip, technology solution, technology
    
Genesys
Published By: SAP     Published Date: Jun 12, 2015
Download this white paper to learn how to create global processes that account for regional dissimilarities and accomplish these three goals: -Compliance: Protect your company and your people globally and locally. -Consistency: Cut costs as you improve efficiency and mobility. -Capability: Improve the performance of your workforce.
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SAP
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