Published By: PhoneTree
Published Date: Mar 18, 2014
Learn more about the cost and quality of Patient-Centered Medical Homes (PCMHs) and how studies between 2012 and 2013 show that there are improvements in costs, utilizations and overall health due to the initiation of PCMHs. Download the entire white paper to learn more.
The Centers for Medicare & Medicaid Services, the nation’s largest payer, has set a clear direction with its publication of targets: By 2018, 50% of fee-for-service payments will be through alternative payment models, such as ACOs and bundled payments, and 90% of FFS payments will be tied to quality or value. And CMS has begun to introduce mandatory bundles. This suggests that all providers will
need to develop population health competencies, including the ability to manage risk for both cost and quality.
Alan Manning has an intimate view of what it takes to provide an outstanding patient experience, not only because he has been COO of Derby, Connecticut–based Planetree for four years, but also because he spent several months in the hospital with his critically ill daughter. That pivotal experience, while traumatic, solidified friendships with his daughter’s nurses and brought him several years later to Planetree, a nonprofit organization started in 1978 by a patient who wanted to help hospitals deliver stronger patient-centered care practices. Planetree works with 700 organizations in more than 17 countries.
Medicare spend per beneficiary (MSPB) information is a Centers for Medicare & Medicaid Services metric that reflects the average cost of an episode of care for Medicare patients. This measure is important to consider as part of a hospital’s national balanced scorecard, as it reflects executives’ efforts to transform the healthcare delivery system and manage the full continuum of care, including the prominent shift from inpatient to outpatient utilization.
Even as the move to electronic health records (EHR) progresses in earnest, there are a myriad of challenges involving legacy data systems. Chief among these challenges is the cost of maintaining obsolete systems solely for the patient information they contain. When up to 70% of a typical IT budget is spent on maintaining the current IT infrastructure and application portfolio, organizations have little left to invest in much-needed innovation. According to a recent HealthLeaders Media Survey, many organizations are still adjusting after their migration to a new EHR system. Hospitals need to get a better grasp on all forms and sources of data that they have—and the data they don’t yet have—so that the right information can be delivered to the right individual, and in the right context, at the point of care.
Registered nurses, with targeted training, are the secret weapon in the race for comprehensive care coordination.
Accountable care organizations. Patient-centered medical homes. Value-based reimbursements. Bundled payments. Healthcare is experiencing a revolution brought on by the Patient Protection and Affordable Care Act that aims to put patients squarely in the middle of all their clinical and financial decisions. Payers, including government agencies and insurers, are tying the quality and safety of patient care to reimbursements, making patient-centered care a necessity in all settings.
In late August 2014, the Centers for Medicare and Medicaid Services (CMS) announced plans to reinstate the Recovery Audit program on a limited basis. CMS reports the delay in restarting the Recovery Audit program was to enable the various RAC regions to restructure, allowing time for the appeals to catch up. Soon, however, the hiatus will end and RACs in all regions will resume automated reviews; these will be in addition to select complex reviews based on topics chosen by CMS.
Healthcare billing and claims handling has become increasingly complex. With the transition to Version 5010 of the HIPAA electronic transaction standards, the expansion of billing codes under ICD-10, and the ever-changing requirements of insurance companies and the Centers for Medicare and Medicaid Services (CMS), it can be nearly impossible for providers to keep up.
Learn how a medical center improved their HCAHPS scores by streamlining the delivery and documentation of medication teaching at the patient bedside with an Interactive Patient Care system that’s integrated into the clinician's workflow and EMR system.
Published By: Dell EMC
Published Date: May 08, 2019
Greater performance, agility and security are the new imperatives of the modern data center, and according to the Edison Group, Dell EMC PowerEdge servers outperform HPE servers. PowerEdge servers?with Intel® Xeon® Scalable processors? have customer-centrice innovation that is better able to meet the advance demands of IT Transformation, today and tomorrow. Download this infographic to learn the 5 reasons why.
IT organizations are no longer just a business support function and cost center—they are expected to drive business as part of the core corporate strategy. Adding to this, IT landscapes continue to increase in complexity, complicating management and innovation.
Digital transformation helps IT adapt to these changes. Building a hybrid or multi-cloud IT environment can help you transform successfully. An effective cloud environment can provide:
• Improved infrastructure management and flexibility
• More time for IT to focus on strategic projects rather than manage data centers.
• Better IT cost management
In fact, 49% of companies cite “modernized IT infrastructure and technologies with increased agility, flexibility, manageability, and security” as a digital initiative on their long-term roadmap.
To learn more, download this eBook!
Un marco independiente con refrigeración adjunta y una infraestructura de soporte lo convierten en una construcción de centro de datos sin problemas. Una vez que se montó el marco, simplemente coloque en un rack y comience a generar ingresos. Este informe técnico explica cómo puede poner en funcionamiento esta tecnología orientada al futuro para su negocio.
Volverse más eficiente y más confinable.Para llevar ventaja sobre la evolución de los centros de datos, las empresas necesitan considerar el monitoreo remoto digital. Este informe explica cómo el monitoreo remoto digital afectará estas áreas:
• Mejoras en el costo y el rendimiento de sistemas integrados
• Computación en la nube
• Análisis de macrodatos
• Computación móvil
• Aprendizaje automático
• Automatización para rendimiento laboral.
Consideraciones sobre los sistemas de enfriamiento. A medida que los costos de energía y los problemas ambientales ejercen cada vez más presión en los centros de datos, los sistemas de enfriamiento se vuelven el foco para encontrar eficiencias. Se pueden mitigar muchos problemas con un diseño bien planeado. Este informe técnico explica cómo optimizar el enfriamiento de los centros de datos con sistemas de control eficaces. Descargue su copia para aprender más.
Digital transformation and smart technologies are paving the way towards smarter healthcare. Medwel understands that the goal of smart hospital development stems from the needs of the patient. By tapping on ICT advancements in the healthcare environment, the common goal is to reduce medical errors and achieve a holistic approach centered on the patients’ needs.
Read more about the new MEDS-P1001—a 10.1” medical grade touchscreen PC that boosts
• Effective computing through low power consumption
• Interoperable through dual OS for different applications in hospitals
• Health insights based on smart interfaces of vital sign measuring devices
• Expandable functions through peripheral devices such as cameras, RFID reader, WIFI, etc.
• Refined and reliable design that is slim, lightweight, antibacterial, water and dust-proof
Data continues to grow at an astounding pace? As a result, data center space is becoming more scarce, as more arrays are acquired to store all of this data. Along with this data taking up space, it is also utilizing a great deal of power and cooling. In fact, the average data center in the U.S. uses approximately 34,000 kW of electricity each year, costing $180,000 in annual energy costs. As Infinidat set out to revolutionize the storage industry, one of our goals was to help consumers of storage build a more sustainable infrastructure that would be not only better for the environment, but also help them to save money as well. All of our patents come together to form InfiniBox, a storage solution that does just this.
An empowered agent workforce that delivers amazing customer experiences makes the
difference when customer loyalty is on the line.
There is a strong link between customer experience, customer loyalty, and business
profitability. That’s why organizations in every industry strive to deliver experiences that
Where is your organization today and how can you lead the digital transformation of
customer experience in a way that truly empowers contact center agents to deliver the kind
of service that will grow revenue and increase word of mouth about your brand?
In this paper, we’ll explore four ways to help you achieve this goal.
If you’re already operating a cloud contact center, you may skip this section and jump
to the Intelligent Cloud Contact Center below. But, if you’re still on-prem and starting to
wonder and envision just what a cloud contact center could do for you, here are some
things to consider.
Today’s consumers are loyal not to organizations, but to the experience they have –
moment by moment – with an organization. That means loyalty is always based on the
Dimension Data reports that 88 percent of companies believe customer experience (CX)
is a competitive differentiator.1
At the forefront of this is customer care.
This paper is designed to help evaluate your current contact center as you consider a
move to the cloud. Our goal, as always, is to enable you to deliver exceptional customer
experiences, and we are here to assist you at every step as you transition to the cloud.
Published By: MuleSoft
Published Date: Apr 23, 2019
Digital transformation is front and center and this year, it’s all about connecting the customer experience. MuleSoft surveyed 650 IT leaders from global enterprises. The research shows that the vast majority (97%) of companies are currently undertaking or planning to undertake digital transformation initiatives. Nine out of 10 IT leaders believe if they don’t complete those initiatives, their companies will lose revenue.
How does your company stack up? Download the 2019 Connectivity benchmark report to find out:
The top digital trends of 2019.
The evolving role of IT as a business catalyst.
Which strategies leading enterprises are adopting to get ahead.
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.