The use of wristbands to identify hospital patients has been a standard practice for well over half a century. Handwritten, typed or printed, wristbands were originally created to provide an easy way for caregivers to verify identity at any point along the patient’s healthcare journey. From newborns in the delivery area to geriatric patients in rehabilitation, everyone got a wristband. And that’s how things worked until the introduction of barcode technology.
By putting barcodes on hospital wristbands, healthcare facilities can leverage a host of connected technologies to improve safety and quality of care. It’s also the most effective way to comply with the National Patient Safety Goal (NPSG) to “Improve the accuracy of patient identification,” which the Joint Commission has included in its annual goals since 2003.
Published By: Qualtrics
Published Date: Aug 20, 2018
In today’s era of immediacy, consumers are more demanding than ever. To keep up with customer
expectations, brands are starting to invest in Voice of the Customer (VoC) programs that employ a
Ask any CX, research, or marketing executive, and they will tell you that gone are the days when the
customer marketing landscape was represented by a one-way dialogue for engaging prospects. Today,
market leaders are shifting their listening and response mechanisms faster as VoC programs represent a
huge opportunity for driving loyalty and increased sales.
A recent study sponsored by American Express®—the American Express Global Customer Service
Barometer—showed that U.S. consumers are twice as likely to tell others about a bad service than
they are to share about a positive experience.¹
Detecting and preventing errors that threaten patient safety is a closed-loop process that begins at the point of care, extends to independent laboratories, and then back to the caregiver. Sample identification and results reporting errors can lead to misdiagnosis and inappropriate treatment with deadly consequences. A 2006 Wall Street Journal article reported that while malpractice claims for pathology errors are relatively low, they are the second most costly. In addition to creating a serious risk to patient safety, sample misidentification creates significant financial implications. Redraws, retesting and additional treatment that result from sample errors cost the healthcare industry an estimated
$200 million to $400 million per year.
Detecting and preventing errors that threaten patient safety is a closed-loop process that begins at the point of care, extends to independent laboratories, and then back to the caregiver. Download to learn more!
Maximizing patient safety and improving the quality of care is the ultimate goal for healthcare providers. Doing so requires staying within regulatory compliance, while also advancing staff retention and meeting fiscal constraints. Barcode technologies provide a “virtual voice” to patients, applications and workflows. Barcoding accomplishes this by laying a solid foundation for enhancing patient identification, providing visibility into medical practices, and driving efficiencies throughout healthcare applications, and is an integral part of electronic medical record (EMR) adoption. Download to learn more!
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Budgeting is part of a larger, closed-loop process called "performance management." Performance management is a holistic approach to the way organizations direct and manage resources to achieve objectives. In the context of performance management, budgeting's central role is to support execution through the allocation of resources to the activities that drive value.