Provider organizations can realize tremendous gains in financial performance by integrating electronic health record (EHR) and revenue cycle management (RCM) systems. Especially in the face of the transition to ICD-10, results include optimizing revenue streams directly at the point of care, maximizing and speeding reimbursement, minimizing denials and streamlining the collection process.
Healthcare organizations are facing uncertain times, which is putting strains on their revenue cycle management. Automation can help lower staff costs, enhance clean claims rates, cut denial rates, improve patient collections and reduce bad debt.
Healthcare organizations are facing uncertain times, which is putting enormous strains on their RCM. This white paper will show how you can lower your staff costs, enhance clean claims rates, cut denial rates, improve patient collections and reduce bad debt.
Published By: McKesson
Published Date: May 27, 2015
The shift to value-based care creates a sharp increase in healthcare organizations and networks’ need for data collection, aggregation and analysis. This white paper outlines the challenges involved with performing population-level analyses, developing cost accounting and profitability analyses across care settings, evaluating care episodes and integrating quality data. It explores the limitations of targeted software solutions to provide cross-enterprise insights. Finally, it provides advice for healthcare executives regarding how to approach gathering quality and cost-related data and how to leverage technology and analytical expertise to drive risk-based contract success.
To maximize the benefits of its next-generation systems and successfully execute its information strategy, CU had to overcome its aging network. Most of CU’s network infrastructure, which was built from solutions by another vendor, was introduced in 2007, when its computing center was first built. Over time, the equipment began to fail, affecting the stability of applications which relied on network connectivity. Technical support also became a major issue as the equipment faced obsolescence and maintenance contracts with vendors expired.
As flash costs continue to drop and new, flash-driven designs help to magnify the compelling economic advantages AFAs offer relative to HDD-based designs, mainstream adoption of AFAs —first for primary storage workloads and then ultimately for secondary storage workloads — will accelerate. Well-designed AFAs that still leverage legacy interfaces like SAS will be able to meet many performance requirements over the next year or two.
Those IT organisations that aim to best position themselves to handle future growth will want to look at next-generation AFA offerings, as the future is no longer flash-optimised architectures (implying that HDD design tenets had to be optimised around) —
it is flash-driven architectures.
Project management relies primarily on past performance to predict future results, however many companies still lack forward-looking capabilities to predict project outcomes and ensure success. Enhancing project management with PLM analytics offers the opportunity to switch from task-based activities to performance-driven ones to improve success rates.
Use PLM Analytics to:
• Gain actionable insight and valuable intelligence
• Dramatically boost business value and improve project management performance
• Reduce error-prone behavior like manual data collection
• Leverage big-data capabilities and project intelligence
Learn how to extend the value of your PLM investment and improve business performance for your company.
Published By: Diligent
Published Date: Jul 10, 2017
Data is everywhere - on moblie devices, in the cloud, in transit. The Accumulation of data and the rise of business using data to better hone their practices are rapidly evolving as data comes from various platforms and in different forms.
Data growth, new technologies and evolving cyber threats create challenges for organizations looking to set the strategies, framework and policies for keeping all of that information secure.
This white paper, sponsored by SAS, examines the interplay between the
challenges and opportunities afforded by the growing breadth of digital channels
offered by financial institutions. Mobile wallets, real-time peer-to-peer (P2P), and
digital account opening all require the right mix of security solutions, background
analytics, and personnel to balance positive customer experience with robust
fraud protection. JAVELIN independently produced this whitepaper and maintains
complete independence in its data collection, findings, and analysis.
With the advanced analytics capabilities in Adobe Analytics and the testing and targeting capacity of Adobe Target, it’s easier than ever to realise the potential of data-driven marketing. From creating a complete view of each customer across touchpoints and along their journey, to using predictive analytics, advanced anomaly detection and machine learning to understand behaviours and needs, you can use data to plan, create and optimise the experiences that matter to you and your customers.
Published By: Extensis
Published Date: Mar 07, 2008
The Photography Department at The National Gallery of London wanted to give other Gallery departments better visibility into its archived library of images and reduce the administrative workload for its photographers. Read how Portfolio Server and Portfolio SQL-Connect painted the perfect solution to this challenge.
Efficient O2C processes play a large role in the customer experience and company success — unfortunately, they can be a challenge to attain when you have different teams working towards different goals.
In this eBook, you’ll explore how O2C automation not only improves efficiency, but the entire customer experience, by uniting your five most strategic teams:
1. Order Management
3. Logistics & Distribution
4. Account Receivable
Start creating a positive customer experience with a proactive solution. Download your copy of the eBook now!
The impact of accounts receivable (AR) on business success is unquestionable. Not only is it one of an organization’s largest assets, it deals directly with a different type of asset that doesn’t show up on the balance sheet — customers. So why then, do so many organizations still run their AR processes like it’s the mid-90s?
You have to admit, it is a bit ludicrous. Despite its vital importance, AR is consistently one of the most under-resourced and operationally outdated business processes. One recent study found that 50% of all businesses still use manual processes for managing their receivables.
Fortunately, as this eBook will explore, the reason for AR’s stasis isn’t an unsolvable problem; on the contrary, the strategies for overcoming these challenges are as simple as they are sensible, and any business can do them.
Learn More — Download the Accounts Receivable Management eBook!
Accounts receivable (AR) is no second-rate department. Not only is it usually the largest company asset, it deals directly with customers and cash flow — things businesses can’t do without. You'd think internal AR processes would be on the cutting edge of innovation, right? Yeahhh … not so much.
While departments like sales, marketing and payroll have embraced the use of software solutions, AR has been slow to catch up, with many still relying on sticky notes, calendar reminders and spreadsheets to manage post-sale collections activities.
Read this eBook to discover how automation can:
• Be a complementary tool that eliminates tedious tasks
• Be multi-dimensional, in that its usage can be extended into other areas of AR
• Drive repeat sales and allow you to get paid faster
Download the eBook now to discover more about Accounts Receivable Automation!
When folks in AR hear the word automation, it doesn't necessarily bring to mind the most positive, reassuring thoughts. Change is never a seamless process but distinguishing fact from fiction can go a long way.
Every AR department has the same goals - reduce operating costs, collect payments faster and strengthen their relationships with customers - AR automation is simply a tool to help accomplish them.
Learn why AR automation shouldn't be scary and why it matters more than ever in this insightful white paper.
Raise a hand if your accounts receivable (AR) process is bad. Like just-thinking-about-it-gives-you-a-headache kind of bad. Sound familiar?
OK maybe it’s not all doom and gloom but — take it from us — if you process customer invoices manually, there’s a good chance you’re in the throes of some pretty awful AR practices.
This guidebook helps you identify those wrongs and how to make them right.
With little to no oversight into billing and collections‚ it can be hard to evaluate and improve the performance of accounts receivable (AR) processes — but not anymore.
AR Automation solutions provide access to critical analytics that go beyond DSO to transform your AR department into a more strategic‚ value-added operation.
Read our new AR Analytics Playbook to discover the six essential metrics that can bring big gains in efficiencies‚ such as:
• Faster customer payments
• Reduced administrative costs
• Enhanced collections efficiencies
• Improved customer retention
The competition isn’t getting any weaker. Start strengthening your business with an AR automation solution today!
Wasted time is wasted money — and accounts receivable (AR) departments can waste a lot of both with antiquated billing and collections methods.
Download the new white paper‚ Winning the Billing & Collections Battle‚ to learn how your organization can overcome common obstacles in every phase of AR by:
• Automating invoice delivery without format restrictions
• Giving your customers self-service access to invoices
• Modernizing post-sale collections interactions
• Going beyond DSO with advanced KPIs and analytics
With a complete AR management solution‚ time and money is on your side!
Getting paid is a top priority for every business. However‚ with the wide variety of invoice formats used along with disputes about pricing or items delivered‚ the process of billing and collections can be a complicated affair.
Learn how you can leverage Accounts Receivable (AR) Automation tools to achieve more on-time payments by reading the Institute of Finance & Management’s (IOFM) white paper‚ 8 Steps to a Customer-Centric Approach in Collections.
A happy customer today is a customer that will pay! Download the IOFM white paper and discover how to move your business to the top of your customers’ payment lists.
Published By: Camfil APC
Published Date: Dec 17, 2015
Wet scrubbers and dry media dust collectors are two very different technologies used to capture dusts generated during production processes. Both types have inherent advantages and disadvantages. Which is best for your application? The choice is not always clear-cut, but this white paper will help with the decision process by providing a comparison between wet and dry dust collectors. It will outline general parameters for equipment selection with respect to dust properties including combustibility, explosibility, particle size, moisture and adhesiveness.
It will also discuss how to apply NFPA 484: Standard for Combustible Metals, the standard that best addresses wet collection. Though NFPA 484 is specific to metals, some of its content can and should apply to nonmetal combustible dusts, as this paper will explain.
Published By: Freshdesk
Published Date: Aug 15, 2016
When 76% of consumers say they view customer service as the true test of how much a company values them, you have to make sure that your strategy, and tool, are top notch. Here's a collection of best practices, drawn from our conversations with customers, to help you improve your agents' productivity and win customer love.
In this whitepaper, we detail how you can
- Provide your agents with complete context by pulling data from your third party systems into your helpdesk
- Reduce ticket volume and help customers help themselves by setting up a knowledge base
- Automatically assign tickets to the right team with ease thus reducing your agent's workload and many more!
Published By: DocuSign
Published Date: Mar 23, 2016
“The introduction of DocuSign into our collections process significantly improved DSO contributing to access to over $1M in additional working capital on an annualized basis.”
-Brian Frank, Director, Global Enterprise Operations, LinkedIn
Read this case study to learn more about LinkedIn's sucess with DocuSign.
Agencies have long provided telecommunications companies with scalability for collections in a high-growth industry. Today, with markets and business models changing, your collections agencies have a growing impact — for good or ill — on your success.
How are you balancing strong security and the customer experience? The European Union’s General Data Protection Regulation (GDPR) requirement is an opportunity to properly balance privacy and the user experience. Those who embrace it will distinguish themselves as a trustworthy and respectful custodian of their users’ data. Personal data plays an increasingly important part in providing the kind of appealing experience that brings users back time and time again. But, there’s a balance to be struck. Strong security is the best tool available for navigating the dichotomy between an appealing user experience and the risk posed by data breach; it allows the collection and management of personal data in line with the user’s expectations, and without jeopardizing the trust that is so important between them and you.
Businesses increasingly recognize that their customers and workers are engaging in ways that were inconceivable when their essential applications were first architected, according to Chris Rechtsteiner, vice president of marketing for ServerCentral. “A group in one country has to have the exact same service levels as a location in another country, and half the people are internal end users, while the other half are external customers,” he says.
As their businesses have globalized, their most strategic applications have struggled to keep pace. “Companies are coming to us, asking ‘How do we do this? How do we solve this problem?’ That’s really what it comes down to.”