Healthcare organizations are facing uncertain times, which is putting strains on their revenue cycle management. Automation can help lower staff costs, enhance clean claims rates, cut denial rates, improve patient collections and reduce bad debt.
Healthcare organizations are facing uncertain times, which is putting enormous strains on their RCM. This white paper will show how you can lower your staff costs, enhance clean claims rates, cut denial rates, improve patient collections and reduce bad debt.
Accounts receivable (AR) is simple in theory. Keep the bills going out and the money coming in. But controllers and finance directors know the deal: There’s a lot of “other stuff” that gets in the way.
This 17-page white paper highlights how robotic process automation simplifies what really matters to the success of AR departments. Discover how it can unlock added value in your business thanks to:
• Improved customer experience & staff satisfaction
• Reduced DSO & improved employee productivity
• Enhanced tracking & forecasting via customized KPIs
Published By: DocuSign
Published Date: Mar 23, 2016
“The introduction of DocuSign into our collections process significantly improved DSO contributing to access to over $1M in additional working capital on an annualized basis.”
-Brian Frank, Director, Global Enterprise Operations, LinkedIn
Read this case study to learn more about LinkedIn's sucess with DocuSign.
Agencies have long provided telecommunications companies with scalability for collections in a high-growth industry. Today, with markets and business models changing, your collections agencies have a growing impact — for good or ill — on your success.
Stock photos get a bad rap sometimes. We’ve all seen images of women inexplicably smiling at their forkfuls of salad, or an unnaturally giddy customer service representative standing by. “Some stock photography just looks like stock photography,” says May Curry, a graphic design veteran with almost 20 years of experience.1
But stock photography has always been an essential part of the designer’s toolkit. When used right, it helps brands make just the right impact. Today, collections are evolving to keep pace with visual trends and create unique, attention-grabbing images-quickly and no budget.
Download this whitepaper to take a look at stock's rapid transformation and how it's helping designers do beautiful work, faster than ever.
Technology leaders need to rethink strategic
planning in the age of the customer. Technology
strategies are too often just collections of loosely
related project plans and too focused on tech
project delivery milestones. Strategies designed
“by IT, for IT” fail to engage business leaders and
executives because they don’t explain how tech
strategy leads to better customer experience and
outcomes. This report explains how technology
leaders can create a strategic tech plan that is
customer-led, insights-driven, fast, and connected.
Through the implementation of integrated, comprehensive workflow technlogy,Simi Valley Hospital has been able to reach 135% of point-of-service cash collections goal. Read to learn more about Simi Valley Hospital's success in achieving front-end process improvements.
Our web-based patient communication system and services go well beyond medical scheduling software by improving all patient interactions outside of the office. Learn how physicians can communicate with patients online and improve their bottom lines with our unique approach to medical scheduling software and other automated messaging services.
Payment reform has long been discussed in health care, as escalating costs have spurred calls for changes to the dominant fee-for-service model. Learn the capabilities that you can develop to not only help position your practice to respond to any of the payment reform models likely to occur in the future, but also make your practice more successful now.
Statements can be a great opportunity to improve the patient experience and expedite collections, or they can lead to frustrated patients, lower self-pay revenue and increased bad debt.
As pioneers of the healthcare industry’s patient-friendly initiative nearly 10 years ago, RelayHealth continues to research and innovate. Its most recent patient focus group provided input on how statement design impacts their satisfaction with the hospital, post-discharge experience and willingness to pay.
Learn the critical components to creating patient statements that get results and help compel patients to pay: Download the 10 Keys to Creating Engaging Patient Statements today.
Many hospitals are implementing patient engagement strategies to help improve care outcomes and engaging financially with patients can also yield significant benefits for patients and providers. Financial patient engagement includes educating and communicating with patients at every point in the revenue cycle – pre-service, point of service and post-service – to facilitate higher collections and help improve patient satisfaction. Because these points in the revenue cycle stretch across many departments such as patient access, financial services, call centers and third-party collection agencies, a single, integrated solution that connects all parties involved and provides comprehensive data is critical.
Published By: Equinix
Published Date: Oct 27, 2014
Enterprises grapple with a host of challenges that are spurring the creation of hybrid clouds: collections of computing infrastructure spread across multiple data centers and multiple cloud providers. This new concept often provokes uncertainty, which must be addressed head on.
As more applications and computing resources move to the cloud, enterprises will become more dependent on cloud vendors, whether the issue is access, hosting, management, or any number of other services. Cloud consumers want to avoid
vendor lock-in—having only one cloud provider. They want to know that they will have visibility into data and systems across multiple platforms and providers. They want to be able to move servers and storage around without a negative impact on
Download this case study to learn how the Collections Treatment Optimization program powered by FICO® Xpress Optimization Suite and FICO® Model Builder helped more than 6,000 customers avoid repossession and stay in their cars, and prevented 50,000 customers from reaching a stage of delinquency that would affect their credit. The program also helped grow the lending portfolio by 9% without adding collections headcount.
Behind FICO® Collections Optimisation is a sophisticated decision modeling capability that quanti es the impact of an organisation’s business decisions and actions on customer outcomes such as revenue, loss and profit.
Vast resources of data are increasingly available, but the sheer volume can overwhelm human capability. By implementing the cognitive system of IBM Watson Discovery into their infrastructure, businesses can extract deeper and more accurate insights by efficiently identifying, collecting and curating structured and unstructured data.
Watson Discovery, also capable of creating content collections and custom cognitive applications, can transform organizational processes to extend proprietary content and expert knowledge faster and at greater scales.
Read more to learn how Watson Discovery can keep your organization evolving ahead of the competition.
Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
Advanced Medical Imaging (AMI) offers a full range of diagnostic imaging and intervention services in the metro Denver, Colorado area. In an effort to create a more proactive patient collection process they turned to ZirMed. Learn how AMI was able to increase point-of-care collections by estimating patient responsibility and collecting a portion of payment before service.
Many organizations consider optimization only for their largest or most challenging business problems, often utilizing a small number of Operations Research professionals. But in our age of Big Data, market globalization and increased competition, many organizations are successfully making the case that optimization can be applied to a wider variety of business and operational decisions, and be developed by a new group of users — the organization’s business analysts.
With a proven track record of results demonstrating that organizations can increase profitability with business analysts applying optimization to many types of business problems, FICO’s proven development methodology is giving organizations the confidence to extend optimization practices across their enterprises.
Consumers are hungry for social content that speaks to their unique needs, but they seldom turn to brands to get it. In order to satisfy this need, you have to reach consumers where they already are with content that adds value beyond what any of your products can offer. This eBook will guide you through the process of creating optimized content for social campaigns, including recipes, styled photo collections, instructional videos, product reviews, and more.
In this guide, written by and designed for CFOs and finance executives, you'll learn about specific actions that leading companies are taking to improve their performance by:
• Gaining control over deferred revenue and revenue recognition.
• Streamlining order management and the quote-to-cash process.
• Maximizing recurring revenue and automating billing and renewals.
• Improving cash and collections while decreasing churn.
• Speeding consolidation, reporting, and analysis across multiple business entities and currencies.
• Streamlining processes across your organization and reduce IT costs.
Please download the whitepaper to learn more.
Published By: CareCloud
Published Date: Jan 08, 2014
Learn How Medical Billing Companies Can Cut Costs and Boost Profits.
In this free Medical Billing report you will learn:
•How to improve first pass resolution rate
•To ensure clients are paid contracted rates
•How to manage documents more efficiently
•Keys to optimize workflow and collections cycle
•Better ways to manage data and reporting
•Tips to go digital and more!
Download this whitepaper to learn more!
Published By: Vertica
Published Date: Mar 15, 2010
Revenue assurance analysts at a top-tier US-based carrier studied this every day. Primarily
focused on detecting fraud, revenue sharing contract violations and incomplete revenue collections,
they had the need to query and analyze call detail record (CDR) databases that grow by millions of
new CDRs every day.