communication

Le consommateur d'aujourd'hui est en constante évolution. Toujours plus mobile, imprévisible et exigeant, ce nouveau consommateur a le monde à portée de main. De plus, devenu mobile, il crée et contrôle le contenu d'Internet. Avec le poids que donnent les plateformes sociales à tout consommateur, les premières impressions n'ont jamais été aussi importantes. La commodité et la flexibilité sont essentielles, au point que la meilleure expérience client est souvent celle qui comporte le moinsde contact avec le client.

Travailler dans le secteur des technologies de l’information n’a jamais été aussi excitant, vu la façon dont la technologie améliore nos modes de travail et de communication au quotidien. Qu’il s’agisse des terminaux mobiles, des analyses en temps réel ou du cloud, les technologies actuelles s’adaptent parfaitement aux objectifs de l’entreprise et lui permettent d’augmenter sa productivité, de réduire ses coûts et d’améliorer le service à sa clientèle. L’ère du numérique redéfinit nos rôles en tant que dirigeants d’entreprise. De nos jours, il est indispensable de développer une plate-forme robuste proposant des solutions de communication et de collaboration simples et fluides.

Pour offrir une expérience client plus personnalisée, les entreprises pourront compter sur l’allié insoupçonné que sont les machines. Des plus petits capteurs aux centres de contact utilisant l’intelligence artificielle, les technologies basées sur les machines peuvent aider les entreprises à mieux comprendre, servir et contacter leurs clients. Une récente enquête menée dans six pays et auprès de 2 500 décideurs informatiques révèle que les entreprises considèrent quasi universellement que les technologies basées sur les machines apportent une valeur ajoutée substantielle dans le cadre d’une expérience client plus personnalisée.

Vous envisagez d’adopter un cloud privé pour vos communications professionnelles? Sachez que vous n’êtes pas un cas isolé! En réalité, de plus en plus d’entreprises se tournent vers les communications dans le cloud (ou « communications hébergées »), comme en témoigne la croissance extraordinaire de ce marché, d’environ 25 % chaque année. Pourquoi choisir un cloud privé pour vos communications? Que faut-il savoir à ce sujet? Et comment fautil procéder? Avant de vous lancer, vous devez être capable de répondre à ces questions essentielles. C’est pourquoi nous avons conçu ce guide pratique, qui vous présentera les bases des communications dans un cloud privé, ainsi que tout ce que vous devez savoir avant de commencer.

IDC analyzed the business value that six surveyed organizations are realizing through their use of Red Hat integration products based on interviews conducted from April to June 2014. Interviewees were from companies ranging in size from just hundreds of employees to several hundred thousand employees, with a mean employee base of just under 92,000. Companies interviewed included representatives from the telecommunications, IT, shipment and logistics, and document management industries. These organizations are headquartered in the United States, the United Kingdom, and Norway and several of them operate on a global scale. These organizations use JBoss Fuse for integration and development of business-critical internal and customer-facing applications

Internal communications is a critical component to your company’s success. You need to think about the role of internal communications more strategically than ever before. Not just in the face of change events like acquisitions or a major market shift, but also to align your employees behind your vision, your strategy, and to drive daily productivity. This only works if you can communicate effectively with them and excite them about their work. Reaching employees and engaging them will help you successfully meet your goals.

An engaged workforce is a critical component to your company’s success. When employees are engaged and behind your vision and strategy, they are more motivated and focused on your organization’s business goals.

Internal communications is critical to your company’s success. And aligning your employees behind your vision, your strategy, and driving daily productivity helps you to get there. Yet, this only works if you can communicate effectively with them. Download this white paper to learn more about how mobile drives internal communications success.

Communications is all about making sure all employees are engaged, aligned, and informed. It is your opportunity to leverage mobile technology and employee apps to improve your communications—connecting remote workers with the enterprise, saving money and time, and empowering employees to be more productive. Download this white paper to learn more about how mobile can help you reach and engage with your remote workforce

Don‘t know where to start with your communications mobile project? Building a well thought-out business case to get executive and stakeholder buy-in is the most important step to your success. This how-to guide can quickly help you make the business case for your employee communications app initiative. Download to learn more.

Ways to engage employees in this new remote world. Download now!

Are You Prepared For Complex Attacks On Your Network? Learn how advanced hybrid security solutions meet you where you are and get you to the level of security you need.

It's time to debunk the myth that insurmountable obstacles lie between your legacy systems and IP-enabled communications. Download "The Great Barrier Myth: Why Migrating To SIP Is Easier And More Cost-Efficient Than You've Been Told" to discover why right now is a realistic time to start your SIP migration.

Modernize your understanding of Hybrid WAN. Have you heard what industry analyst, Mike Sapien from Ovum, is saying about hybrid WAN? Hint: It doesn’t include the need to abandon MPLS.

It’s time to think differently about your network security. Forget the fragmented and reactive approach you’ve used in the past with patchwork point solutions under separate IT silos. According to Frost & Sullivan’s report, you need a holistic approach to network security.

You’ve heard the varying definitions of UC&C. Now it's time for clarification. Download "Unified Communications & Collaboration: Navigating The "All-Or-Nothing” Misconception" to learn more about how a flexible approach to IP–enabled communications can suit your needs and expectations.

Note: Part two of Karen Walker’s blog series continues her insights about Digital Transformation and spotlights how Cisco’s Marketing and Communications team is using technology to transform their function. Excerpt: Today’s marketers are delivering more and more content digitally, but to be effective that digital content can’t just be generic reference material. Rather, effective content must be relevant, timely, and personalized. And its goal should be to create a dialogue with the customer. This is no easy task. It requires investing in marketing technologies that help deliver personalized content with speed and agility. For modern marketers, technology opens the door to new revenue pipelines. Digital platforms and applications combined with data and analytics augment our go-to-market model.

You can succeed in your digital transfomation and deliver applications and services faster, better, and safely. How? With Enterprise Agile Delivery. Enterprise Agile Delivery brings a wealth of benefits to organizations and can be adopted by any Agile hybrid framework: SAFe, LESS, Nexus as well as Agile/lean frameworks like Scrum and Kanban. Yet to achieve Eneterprise Agile Delivery, enterprises need an easy to use modern ALM tool for quick and successful onboarding. Download this white paper to understand how the right solution will help you: • Strategiaclly align feature releases and backlogs with your overall business strategy • Identify and prioritize dev and test activities with visibility into project waves and portfolios • Make data-based decisons for safe releases with real-time insights and multidimensional views into delivery risks • Sync business, dev, QA and release teams around shared objectives with automated coordination and communication

The mobile app has become “the” strategic initiative for all digital organizations attempting to drive business forward. “By 2017, mobile apps will be downloaded more than 268 billion times, generating revenue of more than $77 billion — making apps one of the most popular computing tools for users across the globe.”1 The app has become more than a simple method of communication. It is the new critical point of engagement, the face of the organization, and quite possibly the difference maker in customers staying or leaving. Getting the “user experience” (or UX) right in the eyes of the consumer is no longer a nice to have but fundamental to achieving success.

How are small and medium businesses (SMBs) thinking about and adapting to create a smarter, more agile workforce? SMB Group recently surveyed 730 SMB decision-makers via our 2016 Small and Medium Business Communication, Collaboration & Mobility Study to find out.

In today’s very competitive business world, it’s difficult to retain employees that are a “fit” with the corporate culture. Keeping the teams motivated is a constant challenge and good communication between departments and even co-workers can sometime seems like an unattainable goal. Team building can improve employees' ability to work together and increase your organizations' efficiency and productivity. By building a strong team, your employees will also feel a sense of belonging and loyalty to the business. Cirque du Soleil not only provides high quality entertainment, but offer a range of turnkey corporate packages that will allow you to truly socialize with your team members.

OpenLab provides an environment and set of resources where customers representing telecommunications, education, government, financial services, and virtually every other vertical market can explore new technologies, all in the spirit of network transformation. By examining SDN/network automation solutions such Network Functions Virtualization (NFV), software-defined WAN (SD-WAN), and others, OpenLab offers a platform for developing and delivering new network-integrated functionality that serves the greater need.

At a Glance Today’s workforce has grown accustomed to using personal technologies that make communication easy and simplify their lives. But many enterprise tools haven’t kept pace. Most current project and portfolio management solutions fail to provide simple ways of performing everyday tasks. They don’t facilitate contextual communication that would help to solve problems, and they lack key functionality: the ability to narrow the focus to relevant data, to drill down for additional information and to efficiently forecast financials and model outcomes. Download this whitepaper now to see how CA PPM brings more value to your business by providing 15 key features that remain unaddressed by other products on the market today.

The latest version of CA Project & Portfolio Management facilitates core financial activities with the ease and familiarity of a spreadsheet. Two years ago, CA began to reevaluate how organizations were leveraging their project and portfolio management solutions. Our goal was to identify ways CA Project & Portfolio Management (CA PPM) could better serve every user, from project, resource and financial managers to executive decision makers and team members. CA PPM 15.3 simplifies the job of the financial manager with Microsoft Excel®-like functionality, embedded communication and collaboration features, and direct links to the industry’s most popular reporting and business intelligence tools.

En résumé L’emploi de technologies personnelles qui facilitent les communications et simplifient la vie est désormais ancré dans les habitudes des employés. Toutefois, de nombreux outils professionnels sont restés à la traîne. La plupart des solutions de gestion de portefeuilles de projets peinent à fournir des moyens simples pour l’exécution des tâches quotidiennes. Elles ne facilitent pas la communication contextuelle qui aiderait pourtant à résoudre les problèmes, et elles manquent de fonctionnalités clés, comme la capacité de se focaliser uniquement sur les données pertinentes, d’accéder à des informations complémentaires et de correctement anticiper les résultats financiers et de modèles.