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Published By: Davis & Company     Published Date: May 11, 2015
What’s the most effective way to get employees’ attention? Leverage marketing best practices to understand employees’ needs and preferences. By doing so, you’ll create communication that employees will view as both meaningful and useful.
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employee communication, marketing, employee needs, employee engagement
    
Davis & Company
Published By: Zoom     Published Date: Mar 29, 2016
Trend Micro resolved the following issues by purchasing Zoom: • Overly complex or difficult communications platforms • Expensive hardware or software systems • Unreliable or poor service quality • Using too many different solutions • Difficulties connecting remote teams or sites • The need for a more efficient/effective way to reach customers and other external parties Read more to learn about the benefits of using Zoom and which features are used more frequently by Trend Micro.
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zoom, trend micro, screen sharing, mobile meetings, group messaging, video webinar
    
Zoom
Published By: Zoom     Published Date: Mar 31, 2016
Founded in 2011 by Eric S. Yuan and other senior executives and engineers from WebEx and Cisco, California-based Zoom Video Communications (Zoom) offers cloud-based collaboration services. When first launched, Zoom was heavily focused on video conferencing. Over time, the company has expanded its service to include additional capabilities such as audio dial-in with local numbers around the world, group messaging, wireless presentation, content co-annotation, and more.
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Zoom
Published By: Mitel     Published Date: Jun 27, 2016
Join Mitel and industry experts on this webcast and learn how Mitel is helping SMBs deliver a seamless experience for their mobile customers through cloud. Topics to be covered in this event: • Why today’s technology fails to deliver the experience you want for your customers • What you should expect and receive from your cloud communication provider now and in the future • The impact of the mobile consumer on small and medium business customer engagement strategies • How consumer expectations have changed the workforce Moderator: Elliot Markowitz, Director, Content Marketing Services, Madison Logic
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cloud, telephony, mobile consumer, customization, smbs, seamless experience
    
Mitel
Published By: Mitel     Published Date: Dec 20, 2016
Employees leverage information and analysis that bring relevance to communications with the goal of removing waste, working more efficiently, and bringing the full weight of their company to every customer engagement.
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Mitel
Published By: Mitel     Published Date: Dec 20, 2016
With unified communications and collaboration (UCC), you can address these challenges by helping people to connect more efficiently and intuitively. You can use UCC to bring together multiple forms of communications, like voice, video and data services, and software applications into a single environment, making it easier to connect. Business processes improve as a result. When you embrace UCC in your business communications, you can increase employee collaboration and productivity in three major ways. First, it can reduce communications latency by making it easier to find the right person and get an answer to a business question. Second, it can help you to manage workflows by making it easier f
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Mitel
Published By: Mitel     Published Date: Apr 07, 2017
Ein Leitfaden von Mitel Welche Systeme für Kommunikation und Zusammenarbeit Sie zurzeit auch einsetzen – wenn es Ihnen gelingt, diese Systeme in perfekten Einklang zu bringen, werden Sie mit ziemlicher Sicherheit von einem messbaren Beitrag zum wirtschaftlichen Endergebnis sowie einer deutlich umfassenderen und intuitiveren Benutzererfahrung profitieren. Genau diese Vorteile verspricht die Unified Communications (einheitliche Kommunikation): Kommunikationsmöglichkeiten werden optimiert, indem sie über eine einzige Plattform bereitgestellt werden.
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Mitel
Published By: Mitel     Published Date: Apr 07, 2017
Une solution hyperconnectée. Disponible 24 heures sur 24, 7 jours sur 7. Activée en permanence. Tous les acteurs économiques ont des opinions très différentes au sujet de l'environnement commercial actuel. Cependant, quelle que soit leur perception, la rapidité du monde des affaires actuel exerce une pression sans précédent sur les entreprises. La réussite ou l'échec de votre entreprise dépend de votre capacité à identifier les bonnes personnes, à communiquer, à accéder aux données et à échanger des informations rapidement.
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Mitel
Published By: Mitel     Published Date: Apr 07, 2017
Déployer une infrastructure de communication et de collaboration centralisée et cohérente, quels que soient les systèmes individuels en place, garantit à toute entreprise de meilleurs profits, ainsi qu'une expérience utilisateur optimale et bien plus intuitive. C'est là qu'intervient le concept de Communications unifiées, dont l'objectif est de combiner et d'améliorer les différents systèmes de communication d'une entreprise par le biais d'une plate-forme unique.
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Mitel
Published By: Mitel     Published Date: Apr 07, 2017
Les modes de communications en entreprise évoluent radicalement, de pair avec la technologie, l'utilisation croissante des smartphones, des réseaux IP et l'évolution des modèles de travail.
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Mitel
Published By: Mitel     Published Date: Apr 07, 2017
De nos jours, le monde des affaires est rapide, compétitif, mondial et fondé sur la technologie. Des éléments culturels, technologiques et physiques collaborent pour accélérer le changement comme jamais auparavant. De la demande pour plus de liberté dans notre façon de travailler et la tendance de l’AVEC (« Apportez Votre Équipement personnel de Communication »), à l’innovation technologique et à l’adoption croissante de nouveaux appareils, plateformes et applications, en passant par la suppression des barrières internationales et régionales.
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Mitel
Published By: Mitel     Published Date: Apr 07, 2017
L'expérience client est un facteur clé de différenciation dans l'environnement ultraconcurrentiel actuel. Plus que jamais, cette expérience est façonnée et proposée via des interactions numériques. Bien que la majorité des communications se font toujours par téléphone, les consommateurs comptent maintenant davantage sur les méthodes numériques, telles que le courrier électronique, les SMS, le chat en ligne et les réseaux sociaux. Les consommateurs se sont habitués au confort de pouvoir contacter l'entreprise par le média qui leur convient, où qu'ils soient. Ils s'attendent également à pouvoir basculer sans difficulté d'un moyen de communication à l'autre lorsqu'ils sont en déplacement.
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Mitel
Published By: Mitel     Published Date: Apr 25, 2018
In businesses and organizations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. In a lonely phone closet, there’s only dust, a single lonely terminal, or perhaps a foosball table where IT pros can let off steam. The cloud – and more specifically, cloud communications – is the source of the transformation, which has fundamentally changed the IT landscape. Some IT pros have embraced it. Some are working on migrating to the cloud over time. And others, through choice or necessity, are sticking with a premises-based approach. Read on to find out why some IT pros are shopping for game tables to go in empty server rooms while others are untangling wires and watching blinking lights—and which cases make the most sense for each approach.
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cloud, communications, organizations, landscape
    
Mitel
Published By: Mitel     Published Date: Apr 25, 2018
It’s time to find a new communications solution for your company. Before you start your search, consider this: No two company’s operations are quite the same and different organizations benefit from different types of phone systems. Understanding the factors that are driving many businesses to move their communications to the cloud will help you determine if a cloud communications solution is right for you. Here are seven operational trends propelling today’s move to Unified Communications as a Service (UCaaS). Check off each statement that rings true for your company. The more checks, the more your company will excel in the cloud.
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cloud, business, communications, company, organization
    
Mitel
Published By: Mitel     Published Date: Apr 25, 2018
Businesses today are increasingly turning to Unified Communications as a Service (UCaaS) to meet their cloud communications needs. But how do you know which offering is right for you? This eGuide outlines 2 categories -- and questions within each -- to help you evaluate UCaaS providers and ensure you make an informed decision hat will benefit your business for years to come.
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evaluation, ucaas, providers, service, businesses
    
Mitel
Published By: Mitel     Published Date: Apr 25, 2018
This is a time of rapid and dramatic progress in the cloud communications landscape. New technological innovations help companies incorporate location-independent systems, allowing workers to collaborate and communicate wherever they may be. And all signs indicate this is only the beginning, with the industry poised for unprecedented growth. In fact, as enterprise software moves to the cloud, the traditional unified communications space is having its own dramatic shift. The consumer experiences from Snapchat to Instagram to Facebook among other consumer technologies—are changing the expectations for communications. New models for collaboration and engagement, supported by big data and the cloud, provide a whole new world of opportunities.
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evolution, consumer, demands, cloud, communications
    
Mitel
Published By: Arrow Electronics     Published Date: Oct 28, 2015
The Internet of Things enables a level of communication, collaboration and interaction between devices, sensors, machines and people that has never before been possible. This connectivity is what is called an intelligent system, and it’s revolutionizing the way we think about edge products.
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Arrow Electronics
Published By: Genesys     Published Date: May 10, 2016
Read the Outbound Engagement Playbook to up your proactive communication game.
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genesys, outbound, playbook, engagement, communication, customers, channels
    
Genesys
Published By: Genesys     Published Date: May 10, 2016
In this eBook, Genesys highlights 10 key Customer Bill of Rights that focus on best practices that every caller expects from a self-service experience and that every business should strive to fulfill when designing IVR applications.
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genesys, customer, bill of rights, customer experience, ivr, self service, communication, channel
    
Genesys
Published By: Genesys     Published Date: Nov 17, 2017
This eBook focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months!
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ebook, contact centers, cloud, customer experience
    
Genesys
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Ever feel like it takes too long to do something that should be simple? Or feel like your work processes just have way too many steps? Don’t worry – help is here. Discover how you can improve your efficiency at work when you: Develop standard operating procedures to ensure accuracy, timeliness and customer satisfaction. Make collaboration easy and empowering. Streamline customer communications with clear schedules and touch points.
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business efficiency, collaboration, customer communication, customer satisfaction
    
Citrix ShareFile
Published By: HyperOffice     Published Date: May 19, 2011
The number of SMBs using cloud software has doubled in the last 6 months, with collaboration amongst the top 3 cloud categories. Why this trend? What are SMB benefits? Join our webinar to find out.
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hyperoffice, productivity, online business collaboration, smbs, cloud software, cloud collaboration, business performance, communication solutions
    
HyperOffice
Published By: Taleo     Published Date: Nov 11, 2010
Check out the latest interview with Matthew Adam, Vice President & Chief Talent Strategist for NAS Recruitment Communications, and Peter Clayton of Total Picture Radio as they discuss several recruiting hot topics.
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talent management, human capital management, hcm, integrated, integration, visibility, integrate, alignment, employee performance, quality of hire
    
Taleo
Published By: NAVEX Global     Published Date: Jul 17, 2017
Screening your third party vendors and business partners for risk can be a challenging process. With so many different factors to consider, where do you even begin? We've developed our Anti-Bribery and Corruption Risk Assessment Checklist so you can streamline your compliance risk assessment processes and ensure each potential risk is addressed. Keep up with changing European laws and regulations with this checklist.
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training, communication, culture, controls, oversight, policies, risk assessment
    
NAVEX Global
Published By: Mimecast     Published Date: Oct 25, 2017
Even as cyberattacks have evolved, phishing remains the number one threat delivery tactic. Why? Because it’s effective. That’s the bad news. The good news is, your organization can effectively defend against phishing attempts with the right program in place. You can stand in the way of the abuse of your most mission-critical communications app. There are six key areas to consider. Read this Gartner research note, Fighting Phishing: Optimize Your Defense, to advance your anti-phishing program.
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anti-phishing, cyber security, secure email gateway, url filtering, mimecast
    
Mimecast
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