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Published By: Adobe     Published Date: Nov 02, 2018
Improving the customer experience is a strategic imperative for most organizations today, but delivering an engaging experience across the growing number of digital customer touch points can be a daunting challenge. Organizations must deliver responsive experiences that “play well” on smartphones, PCs, and tablets. They must publish content to installed app experiences on mobile and other connected devices, to social channels, and to email campaigns. They must manage global sites in different languages, localize the experience for different markets, and — increasingly — personalize the experience for different customer personas or segments. A modern digital experience management platform is essential for any organization hoping to make digital experience delivery a core competency. IDC interviewed organizations using Adobe Experience Manager Sites (AEM Sites) to understand the impact of the platform on their ability to create, manage, and deliver digital experiences. Study participants
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Adobe
Published By: Epicor     Published Date: Feb 20, 2018
Cloud is no longer a tactical solution but rather a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems that connect employees, customers, partners, vendors, and devices to serve rising customer expectations. Firms will shift from being mere cloud adopters to becoming cloud companies themselves—stewards of their own ecosystems. This Forrester report—presented by Epicor—highlights the transformation taking place as we move to a world of connected cloud ecosystems, and it describes how: • The cloud economy disrupts business models • Rightsourcing is a key challenge to cloud success • You will orchestrate the cloud, and it will orchestrate you Download the report to learn more and discover why you should change the way you think about cloud.
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cloud, erp
    
Epicor
Published By: Epicor     Published Date: Jul 10, 2018
Cloud is no longer a tactical solution but rather a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems that connect employees, customers, partners, vendors, and devices to serve rising customer expectations. Firms will shift from being mere cloud adopters to becoming cloud companies themselves—stewards of their own ecosystems. This Forrester report—presented by Epicor—highlights the transformation taking place as we move to a world of connected cloud ecosystems, and it describes how: • The cloud economy disrupts business models • Rightsourcing is a key challenge to cloud success • You will orchestrate the cloud, and it will orchestrate you Download the report to learn more and discover why you should change the way you think about cloud.
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cloud, erp
    
Epicor
Published By: Epicor     Published Date: Aug 15, 2018
Cloud is no longer a tactical solution but rather a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems that connect employees, customers, partners, vendors, and devices to serve rising customer expectations. Firms will shift from being mere cloud adopters to becoming cloud companies themselves—stewards of their own ecosystems. This Forrester report—presented by Epicor—highlights the transformation taking place as we move to a world of connected cloud ecosystems, and it describes how: • The cloud economy disrupts business models • Rightsourcing is a key challenge to cloud success • You will orchestrate the cloud, and it will orchestrate you Download the report to learn more and discover why you should change the way you think about cloud.
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erp software, enterprise resource planning software, saas, cloud erp, epicor erp
    
Epicor
Published By: Epicor     Published Date: Nov 19, 2018
Managing inventory efficiently is one of the challenges that lumber and building material businesses face. Evolving technologies, including mobile functionality and connected business, offer opportunities for LBM business growth. With a deep understanding of the challenges facing lumber and building materials dealers, Epicor has identified six ways integrated inventory management can have a positive impact on your LBM business, including: • Operational efficiencies • Data access and Insights • Mobile functionality Epicor has a proven history growing profits and increasing efficiencies for lumber and building material businesses. Read this Epicor Tip Sheet and discover how your LBM business can benefit from integrated inventory with BisTrack.
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lumber, building materials, lbm, erp, bistrack, lumber distributors
    
Epicor
Published By: HP     Published Date: Nov 05, 2014
HP Proactive Care helps prevent problems and stabilize IT by utilizing secure, realtime, predictive analytics and proactive consultations when your products are connected to HP. Benefits include: • Problem prevention • Predictive analytics for proactive reports • Personalized consultation with a Technical Account Manager • Rapid access to advanced technical experts Download this customer brief now.
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proactive care, it stability, problem protection, reduce risks, prevent it issues, care service, gen9, customer brief
    
HP
Published By: Salesforce     Published Date: Nov 09, 2018
The pillars that are driving a superior customer service experience are changing. It used to be that just answering a customer’s question correctly and in a somewhat timely manner would cut it — but in 2016 that’s not so. Your customers carry more devices, and are more connected, informed and empowered. Today’s ultra-smart customer demands connected, seamless interactions, experiences where they can choose the service that best suits their needs and consistently offers personalized journeys across all devices. More often than not, the future of business success often depends on whether companies can deliver on those expectations.
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Salesforce
Published By: Teradata     Published Date: Feb 04, 2015
How can the 21st century CMO create a cohesive, creative and streamlined marketing department that delivers a better product and message to the customer, leading to an ideal customer experience? This report aims to be a blueprint—a roadmap even—for CMOs who want to build better-integrated marketing teams, increase customer engagement and turn bigger profits, but who find that silos are a persistent, nagging barrier.
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terada, forbes, insights, marketing, silos, roi, customer, satisfaction, integration, brand, vision, experience, message, connected, cooperation, motivate, success, scaling, sales, groups
    
Teradata
Published By: MobileIron     Published Date: Feb 14, 2019
Google’s Android enterprise is fast tracking a more connected workforce, with multiple layers of security along with new innovative features, and comprehensive management. Despite the growing popularity of Android, few enterprises are leveraging the full benefits of Android mobility in their organization. In this webinar, we discuss simple best-practices for how Google’s Android enterprise can be securely leveraged in the enterprise with UEM.
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MobileIron
Published By: BMC Software     Published Date: Jul 22, 2015
This CIO eBook explores how to deploy Hadoop applications faster and easier with a workload automation solution that simplifies and automates Hadoop batch processing and connected enterprise workflows. Read the eBook to learn: • The role—and challenges—of Hadoop in Big Data application development • Six considerations for a Hadoop proof-of-concept initiative • How to connect Hadoop to other enterprise data sources and applications
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big data, hadoop applications, hadoop development
    
BMC Software
Published By: Dell     Published Date: Aug 28, 2015
Download this white paper to lean more about how Dell's Connected Security solutions give you the power to solve your security and compliance challenges today, while proactively keeping you one step ahead of tomorrow’s threats.
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cybersecurity, dell, government, compliance, apt, cybercriminal activity, spam, malware, dell connected security solutions
    
Dell
Published By: Mitel     Published Date: Dec 20, 2016
In a world of seamless communications and collaboration, the connected mobile enterprise has the full context of its business processes with fluid and natural communications that permeate the entire workplace
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Mitel
Published By: Mitel     Published Date: Dec 20, 2016
Remote working programs can deliver great advantages to employers alike, but they require a higher level of connectivity to function at their best. Mobility tools like those from Mitel can help keep your employees connected and productive anywhere with a seamless, user-friendly experience.
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Mitel
Published By: Okta     Published Date: Apr 17, 2017
In today’s computing world, the nature of the network perimeter has changed. The threat of data breaches is growing, and CIOs are faced with the monumental challenge of securing information wherever it resides without interfering with the productivity of the increasingly mobile and connected workforce. In this webinar, we’ll review the current landscape of security challenges and the best ways to address them with Identity as a Service.
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Okta
Published By: Hortonworks     Published Date: Apr 05, 2016
The advent of big data revolutionized analytics and data science and created the concept of new data platforms, allowing enterprises to store, access and analyze vast amounts of historical data. The world of big data was born. But existing data platforms need to evolve to deal with the tsunami of data-in-motion being generated by the Internet of Anything (IoAT).
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Hortonworks
Published By: OpenText     Published Date: Sep 27, 2017
Manufacturing has changed dramatically over the last decade. Developments in IT and the internet have enabled companies to transform from regional manufacturers into global, connected enterprises that provide better products at lower costs. These products are designed and engineered by collaborative teams in design centers around the world to take advantage of unique talent pools.
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opentext, manufacturing, digital, operational costs
    
OpenText
Published By: Genesys     Published Date: Feb 08, 2019
Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you don’t have to. Read this ebook and see: Why force-fitting more channels into an aging infrastructure is not the right approach How to create a future-ready customer experience How an integrated approach improves your metrics and reduces operating costs
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you don’t have to. Read this ebook and see: Why force-fitting more channels into an aging infrastructure is not the right approach How to create a future-ready customer experience How an integrated approach improves your metrics and reduces operating costs
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Genesys
Published By: Rosetta Stone     Published Date: Nov 02, 2017
Time and resource allocation for language programs has been shrinking while the need for multilingualism only grows. It is critical that our students remain competitive on the global playing field. As the benefits of a multilingual society become clearer, parents insist that language learning is important for their children’s future success. However, our current education system still lacks the resources to provide all children the opportunity to develop the skills that will prepare them to succeed in an interconnected world. Global competence and language skills are no longer just nice to have—they are essential.
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Rosetta Stone
Published By: Sprinklr     Published Date: Sep 28, 2017
Three billion people are connected and empowered like never before. Consumers don’t just consume. They push. They pull. Doing so with equal and forceful power. This means an advocate can draw draw thousands toward you. Conversely, a detractor can repel others from getting close to you. How these individuals choose to apply that force is a direct result of one thing: their experience. A feeling that’s shaped by each interaction with your brand.
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customer service, customer relationships, customer experience, customer retention, voice of the customer, social customer service, customer journey
    
Sprinklr
Published By: OnBase by Hyland     Published Date: Apr 26, 2017
IT sprawl can be a serious roadblock to your organization's future success, as disconnected information systems and multiple applications get in the way of overall performance. Instead, put sprawl in its place by thinking like an urban planner. In the complimentary e-book, learn how to manage growth with a master plan that uses a single enterprise information platform.
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sprawl, application, content, information, management, system, cio, hyland, onbase, platform, ecm, infrastructure, ebook, scalable, silo, enterprise, data, e-book, storage
    
OnBase by Hyland
Published By: Oracle Hospitality - S&E     Published Date: Feb 12, 2018
xxx
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Oracle Hospitality - S&E
Published By: Dassault Systèmes     Published Date: May 09, 2018
Today’s thriving High-Tech sector is driven by shrinking product lifecycles, rapid innovation, distributed engineering/manufacturing—and highly demanding customer expectations. The industry needs to deliver on multiple fronts, including: • Embed customer-centric innovation throughout the lifecycle: Only with customer experience at the core can companies stay ahead. • Tame ideas into executable products: Detecting early trends and using customer feedback is vital. • Manage complexity better: Increasing visibility of all product data helps build and manage digital models to use in every business function from R&D to field service. • Create relevant connected systems: High-Tech innovators use IoT for an ongoing dialogue of customers, devices and manufacturers. • Provide agility to compete on software, hardware and service: Customers want value from every interaction. Download your targeted industry analysis to learn more.
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Dassault Systèmes
Published By: Dassault Systèmes     Published Date: May 09, 2018
More connected, informed and demanding customers have the financial services sector looking closely at their processes and products. Collaborative digital platforms can transform your value network and approach. • Improve data insights: Transform legacy systems, manual processes and data silos for consumer-centric collaboration. • Compete with agile FinTech startups: Use disruptive technologies to meet clients’ changing needs. • Empower me to make my own decisions: Give self-directed customers exceptional experiences, like rapid enrolment and self-assessment tools. • Turn regulatory compliance to competitive advantage: Use digitization to improve compliance, reduce risk and enhance governance. • Improve customer experience through digitization: Reduce regulatory issues, gain insights, increase efficiency and customer-centric innovation. I invite you to download your targeted industry analysis and uncover the expectations to take into account at every stage to be disruptive in the age o
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Dassault Systèmes
Published By: Insight Software     Published Date: May 22, 2018
Don’t settle. Forward-thinking finance professionals know that there is a better way. Though BI tools have provided visibility to data, they have in fact failed to provide direct access to enterprise information. However, evolution does not stop there: Next-gen corporate performance management solutions are among us and promise to deliver interconnected, flexible, and realtime data access. Agility achieved.
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erp, enterprise, finance, evolution, performance
    
Insight Software
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