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Published By: Genesys     Published Date: Jun 13, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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routing, customer experience, transitions, self-service
    
Genesys
Published By: Global Software     Published Date: Aug 13, 2018
Going forward, CFOs will continue to implement processes and systems to reduce the overall cost of financial reporting while improving accuracy, visibility of data beyond the general ledger, and accessibility at all levels of the organization. In addition, there will continue to be greater demand for more advanced dynamic reporting — including enhanced cost and profitability reporting, rolling forecasts, and zero-based budgeting — in an environment finance teams are comfortable with, such as Excel, so they can work more efficiently.
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financial, reporting, cfo, organization, data
    
Global Software
Published By: Global Software     Published Date: Aug 13, 2018
Humans excel at tasks that require creativity, the opportunity to respond to the unexpected, and general attentiveness to the surrounding environment. Technology and machines, on the other hand, are built to process a lot of information quickly without getting bored; technology reliably completes the task it is assigned without deviation. The most powerful approach to adding technology to a team takes the strengths of both humans and technology into account and from that, creates a superior, collaborative system. For example, reporting software such as Spreadsheet Server and Atlas for Dynamics AX/365 by Global Software, Inc. both serve as machine learning intelligence that uses automation to reduce errors, while at the same time preserving humans’ ability to create reports and outcomes from the data the way they need to see it.
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technology, machines, dynamics, global, software
    
Global Software
Published By: Adobe     Published Date: May 15, 2018
Discover how data management platforms can enable marketers to tackle growing data challenges, create powerful customer insights, and set up marketing campaigns that will increase revenues and significantly decrease wasted effort.
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Adobe
Published By: CA Technologies EMEA     Published Date: Aug 16, 2018
Listen to experts from CA Technologies and Tumble Road discuss how they can power you to unlock your data through an agile PPM solution. They will run through: - The changed need for data insight - Unleashing the power of BI - The value of the CA PPM & power BI combination
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CA Technologies EMEA
Published By: Artemis Health     Published Date: Jul 10, 2018
Benefits data isn’t just “nice to have”—it’s “need to know” for today’s self-insured employers. Here’s how you can get on the data train.
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Artemis Health
Published By: Artemis Health     Published Date: Jul 10, 2018
Learn how Artemis Health helped one employer mine their benefits data for prescription savings.
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Artemis Health
Published By: Artemis Health     Published Date: Jul 10, 2018
How the right information can help you manage your pharmacy costs and lead you to savings.
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Artemis Health
Published By: Artemis Health     Published Date: Jul 10, 2018
By looking at benefits data for self-insured employers, Artemis and its clients are finding wins, identifying trends, and positively impacting care.
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Artemis Health
Published By: Workday France     Published Date: Aug 03, 2018
Comme pour tout changement, la route sera longue mais c’est une opportunité à saisir pour les RH. À long terme, si les systèmes et processus RH sont mis en place correctement, les équipes RH pourraient se retrouver sur le devant de la scène, fortes de l’efficacité de leurs  données dans le monde moderne des affaires  de plus en plus nourri par les données. Par conséquent, le RGPD peut permettre aux  RH de jouer un rôle de premier plan dans la révolution du Big Data, offrant des avantages  substantiels pour les performances  organisationnelles. 
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Workday France
Published By: Datastax     Published Date: Aug 07, 2018
Learn the uses cases for graph databases and how graph databases work.
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Datastax
Published By: Datastax     Published Date: Aug 07, 2018
Applications designed for the public sector rarely get the treatment and attention they need or deserve. That’s about to change. A new climate of data speed and readiness, spawned by the Right-Now Economy and the Right-Now Customer, has made unlocking the full potential of all data a key aspect to delivering powerful, mission-critical applications that enrich lives as much as they save them. Read this white paper to learn how it happens
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Datastax
Published By: Datastax     Published Date: Aug 07, 2018
The public sector has invested in big time in big data. But there’s one thing most public sector entities are dropping the ball on: real-time data, and how it can be combined with big data to increase citizen safety and make mission-critical digital transformation projects happen on-time and on budget. Read this white paper to learn why public sector entities need both big data and real-time data if they are going to deliver on their digital transformation promises.
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Datastax
Published By: Epson     Published Date: May 10, 2018
Online, mobile, omnichannel, untethered, data mining, automation, and remote communication are all now buzzwords surrounding the new technologies and resources financial institutions have to help them re-invent their branch experience. Capabilities are available today that were not imagined a decade ago. This is an exciting time for those institutions that can look to the future and enhance their offerings. While technology is driving change, it can also be a tremendous challenge for financial institutions as they work to keep pace and even take advantage of the dramatic shift in customer needs and expectations. Millennials, baby boomers, small businesses – all are important market segments with very different wants and needs. Driven by technology, the new demand is for a complete online presence, complemented by more flexibility in personalized services, and specialized expertise available in every branch. Suffice it to say, financial institutions of all sizes and in every geography a
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Epson
Published By: Epson     Published Date: May 14, 2018
Consumers worldwide continue to adopt and use technology in their shopping experience. Faced with rising customer expectations and increasing competitive pressures, retailers now are prioritizing in-store innovation. Many retailers have adopted multichannel implementations, in which mobile, web, and in-store shopping are enabled but not delivered consistently to the customer. The next step in this evolution is an omnichannel strategy, now being deployed by some retailers, which presents a consistent shopping experience across mobile, web, and in-store channels. Omnichannel also enables retailers to integrate back-end infrastructure technologies (e.g., servers, databases, etc.) and cloud-based services (e.g., loyalty programs, personalized recommendations, inventory management, etc.) to improve many aspects of store and enterprise operations. An omnichannel strategy relies on several core and supporting technologies. The key factors in evaluating any omnichannel-enabling solution includ
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Epson
Published By: Epson     Published Date: May 14, 2018
Over the past few years, improvements in mobile devices, Wi-Fi, and cloud computing have made mobile point of sale (POS) solutions e ective and a ordable for businesses of all sizes. Tablets have emerged as the most popular platform for mobile POS solutions, and you may have already heard the buzz about them. There’s a reason for all the hullaballoo. In addition to integrating payments and making retail transactions more e cient than using a traditional electronic cash register (ECR), tablet POS solutions can provide robust management data. A tablet POS solution makes sense for many retailers, particularly if you’re looking to: • replace an ECR or want to have a mobile POS in place on opening day • unlock new pro t-making and cost-saving opportunities • expand your business • keep pace with ever-changing customer expectations Figuring out which tablet POS solution is the best for your business may seem like a huge challenge. But don’t worry. Taking the right approach, by using too
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Epson
Published By: ChannelAdvisor     Published Date: Jul 20, 2018
"The percentage of consumers making purchases online has officially outpaced those who don’t. But what does this mean for brands? Once tethered largely to wholesale and resale, the door has been opened for brands to try a variety of selling options. And they are. The time is now for brands to step into the e-commerce game and figure out the best approach for them. In this white paper, we’ll dive into six critical components that all brands should be watching as the industry evolves: - Customer connections - Relationships with retailers - Quality of product content - Marketplace management - Social commerce influence - Big data for brands"
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ChannelAdvisor
Published By: ChannelAdvisor     Published Date: Jul 20, 2018
"To consumers, Amazon is a land of plenty. A place where you can find anything. It’s easy to understand why shoppers start more than half of their online product searches on Amazon — and why more than 100 million people pay for premium Prime memberships to unlock access to exclusive deals. As the marketplace that’s set the standard for remarkable ease in browsing and buying, Amazon serves up millions of indexed search results to purchase ready shoppers every single day. That’s why it’s so important to step back and see where your listings stand from your consumer’s point of view. How does the results page break down? Do your products stand out? Or are they easy to miss? Most importantly, do your products even show up? In this eBook, we break down the essential components you need to address to get your products ready to compete for page one search results: - Your product data - The Amazon Buy Box - Amazon advertising"
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ChannelAdvisor
Published By: Lenovo     Published Date: Jul 10, 2018
The risk of cyber attacks and the cost of failure are increasing. Penalties associated with failure are only going to increase. And these challenges are compounded by increasing collaboration, use of cloud-based solutions, and an increasingly mobile workforce. Join experts from Forrester, Lenovo and Microsoft as they explore Forrester’s newly updated Zero Trust Extended framework. Then Lenovo covers how the four core components of its Data, Identity, Online and Device (DIODe) approach can minimize risk to data and critical IT. By taking these important steps toward a full Zero Trust Extended framework, you can: Protect the business from advanced threats Reduce the impact of breaches Easily support new business and operating models Rise to the challenge of evolving regulations like FISMA, HIPPA, PCI and GDPR
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Lenovo
Published By: AWS - ROI DNA     Published Date: Aug 09, 2018
In today's data -driven digital environment, companies are collecting, transforming and connecting data in innovative and meaningful ways. A robust information and data management solution enables you to leverage the power of your data, exploring and uncovering insights in documents, images and audio across billions of inputs and existing data assets.
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AWS - ROI DNA
Published By: AWS - ROI DNA     Published Date: Aug 09, 2018
In today's big data digital world, your organization produces large volumes of data with great velocity. Generating value from this data and guiding decision making require quick capture, analysis and action. Without strategies to turn data into insights, the data loses its value and insights become irrelevant. Real-time data inegration and analytics tools play a crucial role in harnessing your data so you can enable business and IT stakeholders to make evidence-based decisions
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AWS - ROI DNA
Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
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broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
Tags : 
broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
Tags : 
broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
Tags : 
broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
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