ASG's Business Service PortfolioT (BSPT) Virtualization Management provides comprehensive oversight, inspections, discoveries, warnings, diagnostics, and reporting for the critical technology and administrative disciplines involved in virtual workload management. This is all done in parallel with physical systems management.
Published By: LogMeIn
Published Date: Mar 19, 2015
In today’s competitive market, you understand the importance of delivering outstanding customer experience while improving service desk productivity and keeping costs low. Remote support solutions enable you to meet these objectives by allowing agents to connect to remote devices and computers, pull system diagnostics and push configurations to deliver personalized hands-on support. With these solutions, you no longer have to walk novice users through detailed recovery procedures or complex settings.
This white paper details how remote support solutions enable your organization to increase customer satisfaction, reduce costs by improving productivity, improve support metrics, and solve complex problems in a highly secure environment.
This report is an excellent starting point for organisations committed to benchmarking and improving programme effectiveness. To leverage more advanced benchmarks, NAVEX Global offers custom benchmarking options as part of our Integrity DiagnosticsTM and Integrity MetricsTM report service. These services allow you to get apples-to-apples benchmarking for your organisation based on your industry, company size, or other defining factors.
Automotive and Large Equipment Service professionals need to be mobile - in the field diagnosing and solving customer equipment operation issues – fast. These highly skilled technicians and mechanics need reliable, quick access in real time to vehicle and customer information and service diagnostics systems.
Published By: IBM APAC
Published Date: Aug 22, 2017
For many organizations, managing network vulnerabilities and risks is a lesson in frustration. Vulnerability scans are typically conducted in response to compliance mandates, and they can reveal up to tens of thousands of exposures—depending upon network size. Scan results are often a complex puzzle of misconfigured devices, unpatched software, and outdated or obsolete systems. And security administrators must struggle to quickly identify and remediate or mitigate the exposures that pose the greatest risk.
The digital economy is transforming the financial services sector. The pace of innovation is accelerating, customers have higher expectations than ever, and new competitors are emerging from nontraditional markets. At the same time, financial services has long been a favorite target of cyber attackers, and despite firms’ best efforts, cybersecurity threats are rising and attacks are more successful than ever. Financial services firms need a more effective, adaptable approach to detecting and stopping cyberthreats.
Keeping the lights on in a manufacturing environment remains top priority for industrial companies. All too often, factories are in a reactive mode, relying on manual inspections that risk downtime because they don’t usually reveal actionable problem data.
Find out how the Nexcom Predictive Diagnostic Maintenance (PDM) system enables uninterrupted production during outages by monitoring each unit in the Diesel Uninterrupted Power Supplies (DUPS) system noninvasively.
• Using vibration analysis, the system can detect 85% of power supply problems before they do damage or cause failure
• Information processing for machine diagnostics is done at the edge, providing real-time alerts on potential issues with ample of lead time for managers to rectify
• Graphic user interface offers visual representation and analysis of historical and trending data that is easily consumable
Gartner Market Share Analysis: ITOM, Performance Analysis Software, Worldwide, 2017
Splunk Jumps From #5 in 2016 to #2 in Top 10 Named ITOM Performance Analysis Software Vendors, Worldwide, 2017
Splunk is ranked #2 of overall ITOM Performance Analysis Software Vendors, according to Gartner’s report, Market Share Analysis: ITOM, Performance Analysis Software, Worldwide, 2017. This Gartner report also lists Splunk as one of several disruptors in the table “Market Share of Incumbents vs. Disruptors - ITOM Performance Analysis Software.”
As a Splunk customer, are you utilizing your machine data platform to its fullest potential? Learn about newest trends in ITOM software tools across AIOps, APM, infrastructure monitoring and Network performance monitoring and diagnostics.
Download this report to learn:
2017 rankings of performance analysis software vendors, overall and subsegments
How digital business is driving demand for modern, agile monitoring tools via DevOps toolchains
IT organizations struggle with numerous challenges — hybrid environments, lack of visibility during cloud migration, multiple infrastructure monitoring tools, and reliance on manual processes. Yet according to a 2018 global survey, less than half of IT practitioners are confident they can ensure performance and system availability with their current toolset.
As a Splunk customer, you understand the power of running your monitoring and logging environment in a machine data platform. Are you utilizing your machine data platform to effectively run APM, infrastructure monitoring and Network performance monitoring and diagnostics?
This guide outlines the 8 biggest mistakes IT practitioners make and provides solutions, key takeaways and real-world examples to help you improve IT monitoring and troubleshooting in your organization.
Download your copy to learn how to:
Achieve end-to-end-visibility throughout cloud migration
Find trends and root cause faster with automated investigations
Published By: Forcepoint
Published Date: Dec 27, 2018
Helping agencies prepare and respond to this threat is a key reason
GSA and DHS developed the Continuous Diagnostics and Mitigation
(CDM) program in 2013. The program was designed to provide
agencies with quick access to automated network monitoring
and risk-assessment tools that are able to quickly prioritize and
remediate security vulnerabilities. DHS is authorized to pay for the
first two years of the program as an incentive for implementing
CDM. Agencies are making progress, but as Kent’s statement
suggests, there is still work to do.
Is your Network Performance Monitoring and Diagnostics (NPMD) solution a target for attackers? With increasingly creative exploits, it is important to stay ahead of the curve when it comes to data protection. NPMD tools that do not keep pace can leave your information vulnerable.
NPMD solutions are typically not directly involved in the actual card cardholder transaction. However, given that many can potentially capture and transmit cardholder data they must be viewed as an integral part of a business’ PCI DSS compliance strategy, especially when investigating data breaches for the purposes of reporting or remediation.
Therefore, beyond satisfying your service delivery monitoring and troubleshooting requirements, be sure to verify your NPMD solution protects cardholder data and aids your efforts in PCI DSS compliance.
To keep your operations running smoothly, you need industrial printers that are ready for today, ready for tomorrow, ready for anything.
Zebra’s new ZT600 printers deliver next-generation power, intelligence and performance, in virtually any industrial environment. Building on the legacy of the legendary Xi™ Series, the ZT610™ and ZT620™ are built for best-in-class integration, deployment, management and maintenance:
• Link-OS® remote management and cloud capabilities give you complete visibility—anywhere, anytime.
• Secure cloud connections with advanced diagnostics let you scale up or down quickly and easily.
• Micro-consistent printing delivers high-quality labels as small as 3mm.
• Field-installable upgrades and flexible configuration options future-proof your set-up.
Rugged environments? Demanding applications? Unpredictable challenges? Keep your supply chains working at full tilt with full visibility, thanks to the brawn, brains and adaptability of Zebra’s new ZT600 printers.
The digitization of data has empowered both healthcare providers and patients to improve how, when and where healthcare is administered, giving patients greater control over their personal health and well-being.
The key to success lies in the ability to get the right information to the right people at the right time. And a crucial enabler of improved communications is the ability to transfer data across like and disparate systems through mobile technology. This was the topic at a recent focus group Comcast Business held at HIMSS14 that included healthcare IT professionals from six leading healthcare providers. The participants shared the following insights on how advancements in data mobility can engage the entire healthcare ecosystem and help improve patient outcomes. Download this white paper to learn more.
At their most basic level, CRM CEC applications handle a wide range of tasks, including engaging customers and prospects across multiple channels, and handling trouble ticketing, order management, case management, advisory services, problem diagnostics and resolution, account management, and returns management.
This paper discusses the challenges of managing applications in highly dynamic IT environments such as public and private Clouds. Modern enterprise applications are engineered for agility and are frequently deployed over flexible IT infrastructures.