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Published By: Puppet     Published Date: Mar 09, 2017
There’s a lot of misinformation about DevOps out there — causing some organizations to mistrust the benefits of DevOps practices. It’s time to debunk the common myths, and get on a path to collaborating more effectively and delivering better software, faster. Download the ebook to disprove these common DevOps myths: • Myth 1: There’s no direct customer/business value for adopting DevOps. • Myth 2: There’s no significant ROI in applying DevOps to legacy apps. • Myth 3: There’s not enough time to implement DevOps. • And more!
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Puppet
Published By: Zendesk     Published Date: Dec 10, 2018
"El cliente siempre tiene la razón" es una frase que Zendesk se toma muy en serio. ¿Qué es lo que el cliente necesita y desea? Esa es la idea esencial de todo lo que Zendesk hace. Sean las compañías pequeñas que tratan de crecer rápidamente y establecer su marca, o las grandes empresas que procuran conservar la lealtad de sus clientes, el objetivo de Zendesk es facultar a los negocios para que ofrezcan atención impecable a escala, estén presentes en los canales que sus clientes prefieren, y apliquen los datos y análisis en las interacciones con el cliente. En este eBook, descubrirás cómo las organizaciones como NatureBox, Uber e Instacart usan Zendesk de forma innovadora para crear experiencias del cliente sencillas y perfectas. También leerás acerca de: ? Ofrecer soporte omnicanal y personalizado a escala ? Personalizar y administrar fácilmente las operaciones de soporte ? Administrar flujos de trabajo avanzados para maximizar la productividad ? Conocer las perspectivas de los cliente
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Zendesk
Published By: Zendesk     Published Date: Dec 10, 2018
“O cliente tem sempre a razão” é uma máxima que a Zendesk leva muito a sério. O que o cliente quer? O que ele precisa? Esse é o foco de todas as atividades da Zendesk. De pequenas empresas que desejam crescer rapidamente e estabelecer suas marcas a grandes empresas que querem manter a fidelidade dos seus clientes, a Zendesk capacita corporações para que elas atendam, sem interrupções e em tempo real, a grandes bases de clientes nos canais que elas desejam, e utilizem dados e análises nas suas interações com os consumidores. Nesse ebook, você verá como organizações como a NatureBox, a Uber e a Instacart usam o Zendesk de maneiras inovadoras para criar experiências do cliente otimizadas e simples. Você aprenderá sobre: ? O fornecimento de suporte omnichannel personalizado em larga escala ? A personalização e manutenção de operações de suporte com facilidade ? O gerenciamento de fluxos de trabalho de suporte avançados para maximizar a produtividade ? A descoberta de informações sobre os c
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Zendesk
Published By: CloudHealth Technologies     Published Date: Sep 06, 2016
Read this eBook to learn 8 best practices for reducing your Microsoft Azure Spend so you can harness both the cost savings and agility of the public cloud.
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azure, microsoft azure, azure cloud, azure cost, azure pricing, windows azure pricing, azure cloud service, azure platform, cloud service azure, cloud computing azure, microsoft cloud applications, microsoft windows cloud, azure cloud pricing, cloud computing, hybrid cloud, cloud, public cloud, cloud infrastructure, cloud cost, iaas
    
CloudHealth Technologies
Published By: Evariant     Published Date: Apr 03, 2017
Health systems must capitalize on every patient and consumer interaction—from fielding the first inquiry to actively supporting proactive health, ongoing care, and recovery—to achieve a “trusted provider” status in the eyes of consumers and patients. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn why sophisticated health systems are transforming yesterday’s call center into tomorrow’s engagement center.
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patient engagement, call center, improved care continum
    
Evariant
Published By: Sitecore     Published Date: Mar 27, 2017
It’s time to start treating your customers like the kings they are—by delivering relevant, contextual content, in real time, across all channels. Get started today by downloading our eBook.
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Sitecore
Published By: Oracle (Hospitality)     Published Date: Mar 28, 2017
From planning a trip to selecting a hotel to commenting about the guest experience on Facebook, the travel lifecycle can be a meandering journey, filled with opportunities for consumers to engage with hospitality brands. The key for your enterprise’s success, of course, is making those moments count.
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planning, trip, hotel, guest experience, oracle
    
Oracle (Hospitality)
Published By: Tenable     Published Date: Aug 07, 2018
Networks and attack surfaces are changing fast – there’s so much more than servers and endpoints. Now, you’re responsible for securing everything from cloud platforms to DevOp containers to web apps. Cyber Exposure is an emerging discipline for measuring and managing cyber risk across this modern attack surface. This ebook takes a close look at Cyber Exposure, including the Cyber Exposure gap created by legacy security offerings and the Cyber Exposure platform designed to protect all computing assets. If you’re responsible for guarding your organization’s fast-changing assets, this ebook is a must-have.
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cyber exposure, vulnerability management, vulnerability assesment, vulnerabiility scanner, cyber risk management, cyber risk, cyber security, devops security, container security, mobile security, was, iot, ot security
    
Tenable
Published By: Tenable     Published Date: Aug 07, 2018
When it comes to IT infrastructure, it’s fair to say the perimeter has left the premises. Whether it’s discovering short-lived assets (e.g., containers), assessing cloud environments or maintaining web application security, today’s attack surface presents a growing challenge to CISOs looking to understand and reduce their cyber risk. To combat this issue, a discipline called Cyber Exposure is emerging to help organizations manage and measure this risk. This ebook provides insights on how CISOs are addressing the modern attack surface.
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cyber exposure, iot, vulnerability management, cloud security, mobile security, container security
    
Tenable
Published By: TigerConnect     Published Date: Aug 15, 2018
U.S. hospitals waste more than $12 billion annually as a result of inefficient clinical communication. This recent study also found that healthcare communication errors resulted in nearly 2,000 deaths over a five-year period. Streamlined clinical communication can dramatically change these statistics. Download this ebook to learn more.
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TigerConnect
Published By: Juniper Networks     Published Date: Oct 19, 2015
Wenn Sie erfahren möchten, wie Sie den Betrieb Ihres Netzwerks vereinfachen und Anwendungen schneller und zuverlässiger auf dem Markt etablieren können, sollten Sie sich unser eBook zum Thema Netzwerkautomatisierung herunterladen. Lesen Sie, wie Sie mit SDN und offenen, intelligenten Netzwerkarchitekturen noch mehr aus der Cloud herausholen können.
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Juniper Networks
Published By: Juniper Networks     Published Date: Oct 19, 2015
Wenn Sie erfahren möchten, wie die Agilität und Servicebereitstellung mithilfe eines offenen, agilen Netzwerks optimiert werden kann, sollten Sie unser eBook zum Thema Virtualisierung lesen. Erfahren Sie, wie die physische und virtuelle Welt einander annähern können und wie Verbindungen über mehrere Rechenzentren hinweg vereinfacht werden können.
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Juniper Networks
Published By: Juniper Networks     Published Date: Oct 19, 2015
Wenn Sie erfahren möchten, warum eine offene skalierbare Netzwerkarchitektur für verbesserte IT-Sicherheit in der Cloud unverzichtbar ist, sollten Sie sich unser eBook herunterladen. Erfahren Sie, wie Sie virtuelle und physische Workloads sichern können und permanente Schutzmechanismen für weniger Schwachstellen einrichten.
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Juniper Networks
Published By: Juniper Networks     Published Date: Oct 19, 2015
Erfahren Sie in unserem eBook, wie Sie die perfekten Bausteine für ein offenes, skalierbares Rechenzentrumsnetzwerk wählen. Entdecken Sie Trends, Herausforderungen und Chancen, vor denen Sie stehen, während sich Cloud- und Rechenzentrums-Bereitstellungen ändern.
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Juniper Networks
Published By: Oracle     Published Date: Mar 15, 2016
To capitalize on the growth in B2B eCommerce, B2B sellers need to address the rising expectations and needs of the modern business buyer. Read this eBook to learn best practices and the key capabilities you need in a modern B2B eCommerce platform to attract and retain today's business buyer. You will learn the key capabilities to drive revenue growth, improve customer experience, and address B2B complexity.
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Oracle
Published By: NetApp     Published Date: Jun 03, 2016
One of the most effective ways to address database performance and cost challenges is to modernize the underlying hardware infrastructure. Innovations such as flash storage, converged infrastructure architectures, and sophisticated data management platforms can have a major impact. Learn more in our free eBook: Optimizing Database Storage Performance for Dummies.
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NetApp
Published By: IBM     Published Date: Sep 21, 2011
This book provides a practical set of detailed steps to implement an Information Governance program, as well as the associated automation.
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IBM
Published By: IBM     Published Date: Sep 22, 2011
Learn how companies around the world are boosting performance, cutting costs and managing growth.
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oracle, ibm, ebook, productivity, database, infrastructure, technology
    
IBM
Published By: Reevoo     Published Date: Jan 13, 2012
Our new ebook, The Six Essentials of Ratings and Reviews, shares exclusive numbers and expert voices on proven ways to hit higher sales conversions, customer return rates and order values.
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reevoo, sales, customer experience, customer satisfaction, sales conversions, shopping cart
    
Reevoo
Published By: Reevoo     Published Date: Mar 29, 2012
Download our free SEO ebook for best practice advice to ensure your reviews drive traffic to your site.
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marketing, social content, online marketing, seo, search engine optimization, web analytics, online business
    
Reevoo
Published By: Reevoo     Published Date: Apr 17, 2012
Shopping has always been social - whether we're buying a camera, booking a holiday or renting a car. People buy from people and discuss their decisions. Today, social commercie is back in a big way. The travel industry has fully embraced the power of the crowd and it's hard to find a serious travel site that doesn't have some form of traveller reviews. In thisebook, you will learn about weaving social engagement into every step of the new booking journey to make it easy for people to book with you and share their great experience with others.
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reevoo, travel, booking, social media, e-commerce, digital, online, websites
    
Reevoo
Published By: Reevoo     Published Date: Apr 17, 2012
Shopping has always been social - whether we're buying a camera, booking a holiday or renting a car. People buy from people and discuss their decisions. Today, social commercie is back in a big way. The travel industry has fully embraced the power of the crowd and it's hard to find a serious travel site that doesn't have some form of traveller reviews. In thisebook, you will learn about weaving social engagement into every step of the new booking journey to make it easy for people to book with you and share their great experience with others.
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reevoo, marketing, social media, digital, online, social purchase
    
Reevoo
Published By: Allscripts     Published Date: Oct 30, 2015
Download our ebook today to discover how Allscripts Value-based Care Services can help your practice adjust to changing reimbursement trends.
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medicare, value-based reimbursement models, revenue growth, value-based care, allscripts, community care solutions, chronic care management solutions, analytics, aco formation services, practice management
    
Allscripts
Published By: Juniper Networks     Published Date: Oct 28, 2014
To learn how to improve business agility and service delivery via an open, agile network, get our eBook on virtualization. Find out how to bridge the physical and virtual worlds and simplify connections across multiple data centers.
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virtualization, private cloud, public cloud, scalability, infrastructure, agility
    
Juniper Networks
Published By: Juniper Networks     Published Date: Oct 28, 2014
To understand why an open, scalable network architecture is essential for enhanced IT security in the cloud era, get our eBook. Read how to safeguard virtual and physical workloads & get always-on protection to reduce vulnerabilities.
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cloud, data protection, security, security breaches, safe virtual environment, risk, network security
    
Juniper Networks
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