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Published By: Infor     Published Date: Jan 06, 2011
Taking full advantage of each customer interaction has become a strategic imperative. And customer-oriented companies in a wide range of industries must focus on developing a contact center that drives effective, consistent customer interactions and builds long-term customer loyalty. In this white paper, learn how leading organizations empower the contact center.
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infor, customer interaction, contact center, customer loyalty, roi
    
Infor
Published By: EMC     Published Date: Apr 15, 2011
This white paper discusses the capacity efficiency technologies delivered in the EMC® VNXT series of storage platforms.
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capacity efficiency technology, storage platform, deduplication, compression functionality, operating environment, emc vnx, unisphere, lun
    
EMC
Published By: Red Hat Government     Published Date: Jul 21, 2011
Do you have an effective cloud governance plan? This whitepaper guides you through best practices for ensuring your applications and data can safely move between clouds - whether they are private, public or hybrid.
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cloud governance, governance, consistency, portability, consistant, portable, cloud computing, interoperability
    
Red Hat Government
Published By: Red Hat Government     Published Date: Jul 21, 2011
Organizations around the world are benefiting from public clouds. But, when production applications or critical data is involved, it's important to extend on-premise governance to your public or hybrid cloud resources. Effective cloud governance is possible.
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cloud governance, governance, cloud computing, interoperability, red hat, open source, idc, enterprise linux
    
Red Hat Government
Published By: Verdasys     Published Date: Mar 28, 2012
In this white paper you will learn how data classification can be one of the most cost-effective methods for ensuring the value of data is maximized while still being used securely and how it can be a critical component to successfully govern information at an enterprise.
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information protection, enterprise information protection, data loss prevention software, intellectual property protection, insider threat protection, insider threat protection software, data leakage software, mobile data protection
    
Verdasys
Published By: Adobe     Published Date: Aug 22, 2013
Online video plays a critical role in today's digital marketing strategies for engaging with consumers. With a majority of U.S. web users regularly watching video, the potential for online video is clear: It can effectively drive clicks and conversions, turning casual consumers into loyal customers. Conversion is one of the most powerful and easily measurable benefits of video. A well-placed video supporting complex products and services can create up to a 90% conversion uplift.
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online video, online video marketing, digital marketing strategies, video marketing
    
Adobe
Published By: Adobe     Published Date: Nov 07, 2013
A key finding of this research is that most companies have a great opportunity to improve their business performance by taking a more integrated approach to managing their digital media mix.
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adobe, econsultancy, media optimisation report, effective optimisation, media mix, tactical objectives, complex media landscape, consumer buying patterns
    
Adobe
Published By: Adobe     Published Date: Nov 07, 2013
Honda uses Adobe Social to effectively engage European fans of cars, motorcycles, robots, jets, and other inventive products through a single, coordinated effort
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adobe, honda motor, social media, brand governance, aodbe social, inventive products, coordinated effort, social communities
    
Adobe
Published By: Adobe     Published Date: Nov 07, 2013
Advanced management and tracking in Adobe Social helps Sky Bet drive revenue through timely delivery of targeted high-impact social campaigns.
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adobe, skybet, success story, advanced management, adobe social, drive revenue, traditional digital marketing, drive new customers
    
Adobe
Published By: MicroStrategy     Published Date: Sep 09, 2014
Improve revenue, loyalty, and productivity while controlling costs. It’s a given: Most shoppers are now armed with a mobile device when they enter a retail store. They are highly informed and expect retail employees they interact with to be at least, if not more knowledgeable about a store’s products, promotions, and services. This white paper outlines the 5 key benefits of a winning mobile app strategy, including new ways retailers can effectively leverage mobile technology as a competitive advantage. With the average shopper looking at their phone more than 150 times a day, learn how leading retailers leverage mobile technology to: Enhance customer experience Drive sales Boost customer loyalty Achieve operational efficiencies Download this white paper to find out how retailers with a powerful, effective mobile app program in place can win the battle for shoppers’ eyes and ears — and wallets.
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mobile apps, customer experience, customer loyalty, operational efficiencies, mobile technology, sales lift, customer loyalty, best practices
    
MicroStrategy
Published By: Red Hat     Published Date: Jan 06, 2014
Growing business demand for new applications has put a strain on IT organizations leading to the need for an effective PaaS to accelerate app development processes. Explore PaaS market trends, benefits and an in-depth look at OpenShift Enterprise by Red Hat in this IDC Technology Spotlight.
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enterprise, paas, openshift, openshift online, red hat, openstack, open-source architect, infrastructure-as-a-service
    
Red Hat
Published By: HP     Published Date: Aug 25, 2014
" One thing is clear: the old way of running IT just won’t work in the new business environment.Truth is, preparing your IT department (and your company) to be agile, cost-efficient, metrics-driven, and flexible will require a change in how you operate. To support new business processes, you would do well to turn to a converged system, like HP ConvergedSystem for Virtualization. In this paper, we look at the greatest challenges faced by IT departments, and how traditional configurations, processes, and organizations are poorly-equipped to handle today’s workplace. We discuss the benefits of converged systems that are engineered to handle virtualized workloads. Finally, we look at HP ConvergedSystem for Virtualization as a simple and effective way for businesses to optimize their data center infrastructure and processes to better meet business needs."
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virtualization, data center, cloud, infrastructure, red hat, integrated, optimization, solution
    
HP
Published By: MobileIron     Published Date: May 12, 2015
Here are ten things IT administrators need to know about Android for work. Suggestions for maximizing effectiveness of a BYOD office environment.
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android for work, it administrators, byod, office environment, mobile security
    
MobileIron
Published By: Pega     Published Date: Apr 04, 2016
Customers are evolving. They are evolving in the way they get information about products, what goes into making their purchase decision and ultimately how they buy. Businesses need to evolve and adapt how they manage their customer relationships. Customer Relationship Management (CRM) software was supposed to improve front-end customer engagement across marketing, sales and service. Unfortunately, most systems have the opposite result. Companies spend too much time integrating and maintaining disconnected systems and too little time nurturing relationships. Organizations need to transform their organizations from the inside out—embracing new processes and technologies that gathers, stores and gives them access to customer data so they gain more insight into their customers and therefore create more effective marketing and service programs. Download this Ebook and gain a better understanding of how a more robust CRM system can improve customer management.
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Pega
Published By: Pega     Published Date: Apr 04, 2016
As the marketing landscape continues to shift and evolve, marketers are being tasked with a multitude of responsibilities, not the least of which involves adopting new platforms and strategies to operate in a real-time world and provide relevant content across every conceivable delivery platform. This has opened a whole new world of challenges—and opportunities—for marketers as personalization has been brought to the forefront of the strategy for many organizations. These requirements are making it all the more imperative for organizations to be able to craft robust experiences that are targeted to the needs and desires of all of their customers. In a world where customers have a multitude of options for nearly everything they are looking to purchase—and where new contenders are willing to offer almost anything to gain their business and loyalty if given the opportunity—the demand to know and effectively engage customers has never been greater. Download this whitepaper and discover how
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Pega
Published By: Pega     Published Date: Jun 21, 2016
Organizations are constantly turning to IT solutions to streamline their operations and processes and gain efficiencies. Business Process Management solutions is one area gaining traction inside enterprises as they look to making their workflow more effective and more capable to an ever changing business environment. According to Gartner, BPM-platform-based case management frameworks are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Gartner evaluated 11 providers in this growing market segment including Pegasystems.
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Pega
Published By: VMware     Published Date: Oct 05, 2015
Most data center security emphasizes strong perimeter defense to keep threats on the outside. But this model is ineffective against today’s new types of threats, which may be borne by east-west traffic inside your data center. Some of these intrusions may lurk for days, weeks, or months to discover and exploit vulnerabilities. An existing concept called micro-segmentation is the solution. But until now, it was hardware-intensive and costly. In this solution overview, you’ll learn why micro-segmentation is now within your organization’s reach. Get your free copy now.
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vmware, data center security, data center, micro segmentation, micro segmentation solution
    
VMware
Published By: VMware     Published Date: Oct 05, 2015
To be fair, if you don’t know or understand the data center architecture strategy called micro-segmentation, you aren’t a “dummy.” But it could mean you are missing a highly cost-effective opportunity to implement best-in-class data center security called the “Zero Trust” network. This special “For Dummies” edition explains micro-segmentation, how it enables Zero Trust, and why it is now within your organization’s reach. Download your free copy of this book now.
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zero trust network, micro segmentation, data architecture strategy, vmware, data center, data center security
    
VMware
Published By: Citrix ShareFile     Published Date: Jul 02, 2019
A mobile, flexible work experience doesn’t just help you attract the best employees—it also helps your organization become more productive and innovative. Read this ebook to find out how Citrix Workspace can help you: • Empower employees and teams anywhere, on any device • Simplify and improve both security and endpoint management • Adopt new technologies more quickly and effectively
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Citrix ShareFile
Published By: 8x8 Inc.     Published Date: Nov 10, 2016
Key technology trends and user preference shifts are changing the way businesses communicate and collaborate today. Enterprise solutions must be simpler to deploy, more intuitive to use, and must enable today’s mobile users the ability to collaborate effectively wherever they are. At the same time they must deliver a secure and seamless communications experience. Smart companies must catch on or be left behind.
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8x8 Inc.
Published By: Aventri     Published Date: Apr 11, 2019
"Successful meetings management requires a wide array of skills and tools to help you meet stakeholder's expectations and reach your goals. From tools to assist with budget creation to meeting approval workflows and cost-effective venue sourcing, a great meetings management program takes a lot of effort. That's why at Aventri, we created an eBook that combines all the essential meeting management strategies into one package. Learn how to: • Efficiently source the right meeting venue • Use the right meeting management technology to increase success • Implement money saving strategies with big budget results • Measure your total meeting spend and return. In the end, you will feel confident in your abilities to implement a successful meeting management strategy at your organization."
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Aventri
Published By: Workday APAC     Published Date: Apr 11, 2019
Whether informing talent strategy or building more effective teams, data-driven insights about your workforce can set you up for success. This eBook from Human Capital Institute explores how people analytics can empower your entire organization. Read now.
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Workday APAC
Published By: Global Payments     Published Date: May 02, 2019
We live in an age of unrivaled ecommerce opportunity. The number of new internet users is climbing by 248 million each year, equating to 7% annual growth. That figure in turn is dwarfed by booming ecommerce rates, which average out at 14% globally. This report offers an overview of ecommerce markets across the globe, summarizing the current situation, and identifying the most effective ways to nurture business - and the customer experience - on a local and global scale.
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ecommerce growth, global payments, local language, localization, retail, mobile payments, alternative payment methods, chinese wallets
    
Global Payments
Published By: Emmi Solutions     Published Date: Nov 01, 2013
This paper provides a framework to help healthcare organizations achieve effective, affordable and measurable patient empowerment, encouraging populations of patients to take greater responsibility for their own care.
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experience, engagement, compliance, patient activation, activation, patient satisfaction, population health, outcomes
    
Emmi Solutions
Published By: Entrust Datacard     Published Date: May 10, 2017
PKI is becoming a critical underpinning to help organizations succeed as they roll out new digital business models. Establishing a trusted infrastructure through PKI will help businesses take smart risks, evolve quickly and manage relationships with customers, partners, vendors and employees more effectively.
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certificate management, digital business, pki, datacard, certificate management
    
Entrust Datacard
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