Energy and utility companies need to manage incidents such as customer complaints or disputes to improve customer service while protecting the business should escalations occur. Advanced case management (ACM) provides enhanced service and risk management throughout the lifecycle of a case.
Weather Means Business: Enabling transformative decision-making with precise weather data for energy and utilities, insurance, retailing and the public sector
Weather has a profound and widespread influence on business. We are all vulnerable to unforeseen weather events, and the inability to manage weather-related risk can limit business success, thwart economic development and threaten public safety. This whitepaper discusses the uses cases for weather data for various industries, including government, insurance, retail and energy and utilities.