Enterprises routinely claim to be focused on the customer experience, yet few really keep that promise. What’s in the way? Fragmentation and complexity in both customer data and customer-facing processes. IIA spoke with Wilson Raj, Global Director of Customer Intelligence, and Jonathan Moran, Customer Intelligence Product Marketing at SAS Institute Inc. about how organizations can leverage technology platforms and analytics to become more completely and genuinely customer-centric – making connections in the right way, at the right time, and on the right device.
Man Investments is one of the world’s largest independent alternative asset managers.
With a fast moving and diverse IT infrastructure, Man needed to be able to automate software license compliance reporting in conjunction with optimizing license usage and sourcing.
The real test of any SAM system goes beyond creating a one-time Effective Licensing Position (ELP) for a given software publisher. To be truly valuable, the SAM solution has to have the ability to manage change.
Being able to work from a dependable list of software that has been approved by, and which also serves the business, means that finite IT & SAM resources are not wasted through the support of legacy software that might be deemed redundant, and should keep a company on track technically by not becoming dependent on aging software.
This 10 –Minute Guide from SAM experts at Snow Software will show how to establish and maintain a Software Catalog for the purpose of ensuring that your software estate remains relevant and fit for its business purpose.
In a perfect world, managing the discovery of software assets, the capture of license entitlements and optimization of an organization’s software usage and compliance situation would be a single-click operation. Unfortunately, the world is not perfect and those charged with managing an organization’s software compliance, availability and expenditure face a number of challenges that can easily derail a Software Asset Management (SAM) program.
This paper from the SAM experts at Snow Software investigates some of the major challenges facing SAM managers and IT executives and highlights how to build a successful strategy to overcome them, ensuring the SAM program delivers true value to the business.
Traditionally, business intelligence (BI) has looked backward at what has happened. In today’s marketplace, enterprises need to look ahead. From predictive to prescriptive intelligence, TDWI and IBM look at what businesses need most.
La mobilità resta un'opportunità strategica di primo piano per tutti i tipi di in quanto può rendere di rendere le imprese più competitive migliorando la produttività dei dipendenti oppure creando modalità innovative di coinvolgimento dei clienti. Per realizzare questa opportunità, la Enterprise Mobility deve fornire agli utenti un'esperienza di utilizzo fluida su più dispositivi e offrire un'area di lavoro sicura per le applicazioni di importanza critica. Per sostenere gli utenti di dispositivi mobili e la base clienti, le aziende devono attivare in modo sicuro le capacità BYOD (Bring Your Own Device, ovvero "Porta il tuo dispositivo") e self-service tramite una piattaforma solida, in grado di adattarsi adattarsi a nuovi processi.
Nemmeno un anno fa, le previsioni degli analisti inducevano gli entusiasti della mobility a ritenere che il destino del settore del Mobile Device Management (MDM) fosse ormai segnato. In occasione di una convention di analisti svoltasi nel 2013, un gruppo di esperti aveva espresso la convinzione che il fenomeno del BYOD (Bring Your Own Device) avrebbe portato a una forte riduzione dei prezzi, a un crollo delle vendite e alla fine di un intero settore. Così si rivolgeva l'analista di Gartner John Girard alla platea dei partecipanti (fonte: CRN.com): "Il mercato del Mobile Device Management è in pieno marasma e a mio parere ha i giorni contati". Girard prevedeva che il trend del BYOD e la refrattarietà dei dipendenti alla gestione dei dispositivi personali avrebbero reso necessaria la transizione verso un modello di gestione a livello di applicazione.
In letzter Zeit stellen Kunden immer häufiger die Frage, wie AirWatch Office 365 unterstützt. Viele fragen, ob AirWatch den Zugang zu Office 365 (O365) nicht nur auf ihren geschäftlichen Desktop-Systemen, sondern auch auf ihren Mobilgeräten steuern kann.
Hace menos de un año, las predicciones de los analistas inducían a los entusiastas de la movilidad a creer que se acercaba el día del juicio final para el sector de la gestión de dispositivos móviles (MDM). En un acto con analistas celebrado en 2013, un comité de analistas dijo a los asistentes que el fenómeno de uso de dispositivos personales (BYOD) desembocaría en una reducción de los precios, una caída en picado de las ventas y la desaparición de un sector. «En estos momentos, la gestión de dispositivos móviles es un caos y creo que ese mercado va a desaparecer», declaró John Girard ante los asistentes (según CRN.com). Girard predijo una transición hacia la gestión a nivel de aplicación forzada por la tendencia BYOD y la reticencia de los empleados a la gestión de dispositivos personales.
La mobilité reste une opportunité stratégique importante
pour les entreprises de toutes sortes, car elle peut contribuer
à augmenter leur compétitivité en rendant les employés plus
productifs ou en s'engageant auprès des clients de manière
plus innovante. Pour atteindre ce potentiel, la mobilité des
entreprises doit proposer aux utilisateurs une expérience simple
sur plusieurs terminaux et offrir un espace de travail sécurisé
pour les applications essentielles. Pour servir cette base d'employés mobiles et de clients, les entreprises doivent activer leurs fonctionnalités BYOD et self-service avec une plateforme établie qui s'adapte pour prendre en charge de nouveaux processus.
La plateforme de gestion de la mobilité d'entreprise (EMM)
offre à l'informatique la possibilité d'activer les transformations
de processus métier, de favoriser de nouveaux revenus et de créer de nouvelles façons mémorables de se connecter aux clients.
Il y a moins d’un an, les prévisions des analystes avaient laissé croire aux fervents défenseurs de la mobilité qu’une catastrophe allait toucher de plein fouet le secteur de la gestion des terminaux mobiles. Lors d’un événement réservé aux analystes qui s’est tenu en 2013, un panel de spécialistes indiquait que l’utilisation des terminaux personnels allait aboutir à une réduction des prix et faire chuter les ventes. Ils annonçaient la mort de cette industrie. La gestion des terminaux mobiles est actuellement totalement chaotique et je pense que ce marché est en train de mourir. déclarait l’analyste Gartner John Girard (CRN.com). John Girard avait prévu une nouvelle orientation dans la gestion de niveau application qui était liée à l’utilisation de terminaux personnels et à la résistance que montraient les employés devant la gestion par l’entreprise de leurs terminaux personnels.
Ask any cybersecurity professional and she’ll tell you that her job is getting increasingly difficult. Why? Most will point to a combination of the dangerous threat landscape, IT complexity, and their overwhelming workload. These issues are driving a major transition in enterprise security. Large organizations must move beyond a threat prevention mentality to
become proactive cyber-¬-attack “hunters” that constantly monitor their networks for signs of trouble. This shift to proactive hunting will require new technologies that collect, process, and analyze massive amounts of security data, offer intelligent security analytics for real-¬-time incident detection, integrate threat intelligence to align suspicious internal activities with
external threats, and provide analysts with the right data analytics features to query and manipulate data for historical investigations.
Published By: Lookout
Published Date: Aug 28, 2017
The world has changed. Yesterday everyone had a managed PC for work and all enterprise data was behind a firewall. Today, mobile devices are the control panel for our personal and professional lives. This change has contributed to the single largest technology-driven lifestyle change of the last 10 years.
As productivity tools, mobile devices now access significantly more data than in years past. This has made mobile the new frontier for a wide spectrum of risk that includes cyber attacks, a range of malware families, non-compliant apps that leak data, and vulnerabilities in device operating systems or apps. A secure digital business ecosystem demands technologies that enable organizations to continuously monitor for threats and provide enterprise-wide visibility into threat intelligence.
Massive amounts of data are being created driven by
billions of sensors all around us such as cameras, smart
phones, cars as well as the large amounts of data across
enterprises, education systems and organizations. In
the age of big data, artificial intelligence (AI), machine
learning and deep learning deliver unprecedented
insights in the massive amounts of data.
Amazon CEO Jeff Bezos spoke about the potential of
artificial intelligence and machine learning at the 2017
Internet Association‘s annual gala in Washington, D.C.,
“It is a renaissance, it is a golden age,” Bezos said.
“We are solving problems with machine learning and
artificial intelligence that were in the realm of science
fiction for the last several decades. Natural language
understanding, machine vision problems, it really is
an amazing renaissance.” Machine learning and AI is a
horizontal enabling layer. It will empower and improve
every business, every government organization, every
Published By: Cylance
Published Date: Jul 02, 2018
Forrester Consulting was commissioned to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Cylance's advanced threat protection solution, CylancePROTECT®, and its deployment and configuration services, ThreatZero™. The study aims to provide readers with a framework to evaluate the potential financial impact of CylancePROTECT and ThreatZero on their organizations, which will improve customer success with advanced cybersecurity and antivirus protection solutions. To better understand the benefits, costs, and risks associated with an investment in Cylance, Forrester interviewed the Chief Information Security Officer for a Large State County Government, who has used the solutions for over a year. Cylance provides a new-generation, predictive, cybersecurity, and malware prevention solution that leverages artificial intelligence to prevent malware from executing on endpoints in real time. This is usually implemented with ThreatZero, which is a continuous professional service program rendered by Cylance for users of CylancePROTECT. ThreatZero guides through the planning, implementation, integration, and ongoing optimization of the solution. This often includes end user education, training, and support to totally eliminate endpoint threats and incidents. With CylancePROTECT and ThreatZero, the organization was able to reduce security breaches to almost zero, catching malware before it ever gained access to public records. Relative to their previous endpoint protection, this significantly reduced costs from remediation/reimaging and incidence response. Additionally, IT and security employees’ productivity were boosted. Read more in the full TEI report.
Data is the lifeblood of business. And in the era of digital business,
the organizations that utilize data most effectively are also the most
successful. Whether structured, unstructured or semi-structured,
rapidly increasing data quantities must be brought into organizations,
stored and put to work to enable business strategies. Data integration
tools play a critical role in extracting data from a variety of sources and
making it available for enterprise applications, business intelligence
(BI), machine learning (ML) and other purposes. Many organization
seek to enhance the value of data for line-of-business managers by
enabling self-service access. This is increasingly important as large
volumes of unstructured data from Internet-of-Things (IOT) devices
are presenting organizations with opportunities for game-changing
insights from big data analytics. A new survey of 369 IT professionals,
from managers to directors and VPs of IT, by BizTechInsights on
behalf of IBM reveals the challe
With the new TIBCO Spotfire® A(X) Experience, we are revolutionizing analytics and business intelligence.
This new platform accelerates the personal and enterprise analytics experience so you can get from data to insights in the fastest possible way. With the fusion of technology enablers like machine learning, artificial intelligence, and natural language search, the Spotfire® X platform redefines what’s possible for analytics and business intelligence, simplifying for everyone how data and insights are generated, consumed, and acted on.
Download this whitepaper to learn more, then check out the new Spotfire analytics. It’s unlike anything you have ever seen. Simple, yet powerful, it changes everything.
Modernise Your Enterprise Management
Legacy Enterprise Resource Planning (ERP) solutions are no longer capable of keeping up with today’s fast-moving world – Enterprise Management is the new business reality.
Whether you’re a manufacturer, distributor, service provider or mid-market enterprise, we’ll reveal to you a world beyond ERP.
• Download our new ‘Move Beyond ERP’ eBook to understand the business challenges you have, and how to meet them.
• Understand why businesses are outgrowing traditional ERP and are burdened by its inefficiencies.
• Look at the benefits of Enterprise Management, which provides real-time data intelligence, improved forecasting, and accelerated business processes.
Be ready for the future today, with Sage Business Cloud Enterprise Management
To manage this growing technology and business complexity, modern ERP is a must for distributors.
It’s needed due to:
• A need for multiple sales channels, both offline and digital
• Ever-growing product portfolios, including offerings that may be customized, complex or bundled
• The addition of value-added services, which could include assembly and labelling
• Pricing, rebates and the addition of incentives that could drive profitability
• Calculation and demand complexity, which increases the need for customer segmentation
Modern ERP is the driver of digital transformation for a distribution business. It can provide streamlined processes, centralize back office functions, allow new service offerings, and help in understanding profitability.
Innovative ways to take your business efficiency and collaboration to the next level.
Across every industry, C-level executives are focusing on innovation and technology to improve the efficiency and performance of their businesses. Now more than ever they need to develop strategies that make their organizations relevant, memorable and competitive in an era where digital business transformation is not just a goal, it’s a continuous, speeding journey.
• Take advantage of new opportunities
• React to emerging threats and take advantage of new markets
• Cope with disruptive forces