Ethics and compliance officers have many opportunities to leverage the data in their hotline and incident management systems to improve their compliance programmes— and their organisational culture of ethics and respect. This year’s benchmarks point to several opportunities to increase programme effectiveness.
Hotline data that is carefully tracked, reviewed, benchmarked and presented with sufficient context often provides the early warning signs needed to detect, prevent and resolve problems. We at NAVEX Global hope that this report is helpful to your organisation and we welcome any feedback on these findings.
Assessment is part of your compliance programme’s necessary life cycle for improvement. We work in an ever-evolving landscape of risk that requires compliance professionals to identify the gaps their programmes have today, and may have tomorrow. Your programme effectiveness as a whole is based on the effectiveness of each one of its parts. So, ensure your assessment is broad as well as in-depth. Programme assessment is not a tick-the-box exercise. It is just as important as creating a company culture and mitigating risk.
Remember, if your assessment is thorough and effective, you will have identified weaknesses in your programme and vulnerabilities for risk. Don’t be discouraged by your work to highlight these areas for improvement. Your programme and your organisation will be better for it once you make the necessary adjustments for a robust and effective ethics and compliance programme.
Download the 2015 Ethics & Compliance Training Benchmark Report
Register to download the second annual Ethics & Compliance Training Benchmark Report and discover insights that will help you demonstrate the business value of training in your organization.
This report, which covers benchmarks such as budget size, FTEs, training topics and formats—as well as top training trends, challenges and more—will help you:
•Evaluate the quality of your training program and whether it is protecting your organization—or putting it at risk
•Benchmark your training program against your peers, industry norms and best practices
•Pinpoint areas where your program may need to grow or evolve
•Leverage data and recommendations to improve and demonstrate program effectiveness
NAVEX Global’s benchmark surveys are trusted by ethics and compliance officers around the world. Our Ethics & Compliance Training Benchmark Report was based on an independent survey of more than 650 ethics and compliance profess
Once again it’s time for our annual review of trends and events that will impact your ethics and compliance program in the year ahead.
To help with our predictions and recommendations, we’ve talked with industry experts, our colleagues at NAVEX Global, and ethics and compliance professionals from our more than 12,500 client organizations. Based on their input, we’ve selected the Top Ten challenges and opportunities for 2016.
DATA AND INSIGHTS TO GET MORE VALUE FROM YOUR PROGRAM
Most organizations have compliance training programs in place today. In most cases, these
programs are pursued to both protect the organization and to help build a culture of ethics and respect. Yet too many programs stagnate and lose effectiveness as learner fatigue grows, content ages and key measurements and strategic targets are missed. The compliance training
marketplace demands more current, diverse and compelling training and educational content designed for learners across the organization.
This report will help you:
• Access the information you need to evaluate the quality and effectiveness of your own
• training program—and whether your program is protecting the organization or putting it at risk
• Gain ideas from your peers for improving your own training program
• Pinpoint areas in which your program may need to grow or evolve
• Benchmark your training program against industry norms and best practices
• Leverage our da
Once again it’s time for our annual review of trends and events that will impact your Ethics and Compliance (E&C) program in the year ahead.
This year presents a unique challenge. We are preparing our predictions before the dust has settled from the recent U.S. election. It’s likely that the election will have an impact on regulatory and enforcement efforts in the coming year and beyond, but at this time it is difficult to know what the impact may be and how it will affect the work of ethics and compliance officers.
While changes are likely, many of the challenges we face are unlikely to be affected at least in the near term. For this reason, we are confident in our predictions and recommendations. We’ve talked with industry experts, our colleagues at NAVEX Global, and ethics and compliance professionals from our more than 12,500 client organizations and based on their input, we’ve selected the Top 10 Predictions and Recommendations for 2017.
See them now!
Good analysis and benchmarking of hotline data helps organizations answer crucial questions about their ethics and compliance program, including:
• Does our culture support employees who raise concerns?
• Are our communications with employees reaching the intended audiences and having the desired effect?
• Are our investigations thorough and effective?
• Do we need more training?
• Do we need to review or update our policies?
• Do employees know about our reporting channels?
Comparing internal data year over year to help answer these questions is important. But getting a broader perspective on how your performance matches up to industry norms is critical.
To help, each year NAVEX Global takes anonymized data collected through our hotline and incident management systems and creates this report.
For each benchmark provided in this report, you will find:
• A description of the benchmark
• Instructions on how to calculate the benchmark
• 2016 combined data for all industries in the N
In 2017, NAVEX Global partnered with an
independent research firm to survey ethics and
compliance (E&C) professionals from a range of
industries on their approach to E&C training.
The findings represent responses from 929
This report provides insights and analysis of
E&C training questions such as:
-What approaches do organizations take?
-What challenges do organizations face?
-How do organizations measure effectiveness?
-What outcomes or benefits do organizations
realize and what influenced them?
-What activities are priorities for organizations?
In 2017, business, societal and political events transpired at a pace that left many with a fractured view of the ethics & compliance industry and its expectations. Download the top 10 predictions that could influence your organization's ethics and compliance program in 2018, and our recommendations for what you can do right now.
What you'll learn:
The top trends and events that will impact your ethics and compliance program in 2018
How increased awareness and reporting of sexual harassment will affect your program
The evolving role of the ethics & compliance officer
How to create a culture of compliance
The Definitive Guide to Compliance Programme Assessment is a comprehensive resource full of advice and best practices. It is designed to help organisations evaluate and improve their ethics and compliance programmes through industry evidence and insights.
Each programme is unique, with disparate risks and various levels of maturity, so not everything in this guide will apply to every programme. It is designed to help you perform a robust gap analysis of your unique programme and guide you through best practices to achieve the next level of programme sophistication right for your organisation.
Good analysis and benchmarking of hotline data helps organisations answer crucial questions about their ethics and compliance programme.
Comparing internal data year over year to help answer these questions is important. But getting a broader perspective on how your performance matches up to industry norms is critical. To help, each year NAVEX Global takes anonymised data collected through our hotline and incident management systems to create these reports. This particular report is the second NAVEX Global benchmark report we have published that focuses specifically on the status of ethics and compliance hotline services in the EMEA and APAC regions. This benchmark only takes reporting data from organisations that has its data warehoused in Europe—a subset of the data used in our global hotline report.