Creating a successful patient experience strategy is a long-term investment in planning, surveying, training, and technology. Healthcare organizations hope these efforts will pay off at the very least with a growing base of loyal patients, better care quality, and stable reimbursement. And then there are those organizations that are turning patient experience into a movement. What’s their endgame? They intend to build state-of-the-art service-oriented cultures that rival other industries, and they are doing it through data analytics, unique communication programs, radical cultural shifts, and consumer-centric technologies.
Creating a state-of-the-art clinical documentation improvement (CDI) program isn’t just about boosting coding accuracy. It’s a key strategy in managing the transition from volume-based to value-based care, say healthcare leaders. That transition is a risky endeavor that is putting hospital and physician financial performance to the test. As hospitals participate in new care and business models aimed at improving value, leaders must ensure that their organizations are able to maintain reimbursement levels, effectively treat the chronically ill—especially in outpatient settings—and gather accurate data that will allow them to assess performance and segment their varying populations. While some organizations often believe they are leaving revenue on the table because of documentation and coding issues, CDI offers numerous opportunities for improving financial performance, finds a recent HealthLeaders Media survey of 149 healthcare executives at provider organizations.
Registered nurses, with targeted training, are the secret weapon in the race for comprehensive care coordination.
Accountable care organizations. Patient-centered medical homes. Value-based reimbursements. Bundled payments. Healthcare is experiencing a revolution brought on by the Patient Protection and Affordable Care Act that aims to put patients squarely in the middle of all their clinical and financial decisions. Payers, including government agencies and insurers, are tying the quality and safety of patient care to reimbursements, making patient-centered care a necessity in all settings.
Payments is an increasingly strategic area of focus for enterprises, impacting market expansion, customer experience, business model evolution and, ultimately, revenue growth. As the role of payments in business strategy continues to expand, enterprises need secure, reliable and scalable infrastructure to underpin their transaction acceptance and processing capabilities.
Stripe commissioned 451 Research to understand how large enterprise-scale merchants are thinking through their online payments infrastructure requirements. 451 Research surveyed 800 merchants across 8 countries, including a mix of business decision-makers from payments to finance to IT.
• 87% of mid- and large-sized businesses surveyed use the cloud as their dominant payments environment.
• Nearly two-thirds of respondents using the public cloud for payments have seen improvements in security, innovation and uptime, while nearly three in five cited improved scalability.
• Respondents using public-cloud-
Published By: Corrigo
Published Date: Sep 12, 2019
We’re living in a new era defined by data, analytics, and intelligence. It can sound overwhelming, but once you understand how to make all this information work for you, it becomes really exciting.
The Intelligence Economy has already changed our day-to-day lives, and it’s revolutionizing the world of facilities management. The best FMs don’t just understand this change – they embrace it.
With a better handle on intelligence, you will see immediate results. From warranty enforcement to asset repair vs. replacement decisions, Corrigo’s collective intelligence can improve your bottom line and make you better at your job.
Read on to learn how Corrigo makes the Intelligence Economy work for you.
While NFV remains both technically and business relevant today, many communications service providers (CoSPs) have found implementation very complex. NFV implementation will require further evolution in order to fully address operational and business requirements. This white paper reviews factors currently driving the network virtualization evolution and examines the impact of adopting an innovative model based on software and hardware disaggregation.
Discover how to revolutionize processing performance, data intelligence, customer experiences, and GRC.
The future of financial services will belong to those who can capture and capitalize on data. And it all begins with employing modern data strategies in four critical areas.
You’ll learn how to:
Leverage AI, machine learning and predictive analytics.
Get scalable, high-speed access to vast amounts of data.
Respond faster, become more competitive, and attract new customers.
It’s difficult to think of a force that’s having a more revolutionary impact on financial services than digitalization. It’s materially changing everything in this sector: the way processes work; the way services are offered; the customer experience; and the speed at which business is executed and where it happens.Digitalization is driving the innovation edge to exciting new horizons.
A guide to accelerating digitalization while inverting IT spend.
With the new TIBCO Spotfire® A(X) Experience, we are revolutionizing analytics and business intelligence.
This new platform accelerates the personal and enterprise analytics experience so you can get from data to insights in the fastest possible way. With the fusion of technology enablers like machine learning, artificial intelligence, and natural language search, the Spotfire® X platform redefines what’s possible for analytics and business intelligence, simplifying for everyone how data and insights are generated, consumed, and acted on.
Download this whitepaper to learn more, then check out the new Spotfire analytics. It’s unlike anything you have ever seen. Simple, yet powerful, it changes everything.
TIBCO® Connected Intelligence for Smart Factory Insights
By processing real-time data from machine sensors using artificial intelligence and machine learning, it's possible to predict critical events and take preventive action to avoid problems. TIBCO helps manufacturers around the world predict issues with greater accuracy, reduce downtime, increase quality, and improve yield.
Over the past decade there has been a major transformation in the manufacturing industry. Data has enabled a paradigm shift, with real-time IoT sensor data and machine learning algorithms delivering new insights for process and product optimization.
Smart Manufacturing, also known as Industry 4.0, has laid the groundwork for the next industrial revolution. Using a smart factory system, all relevant data is aggregated, analyzed, and acted upon.
We call this Manufacturing Intelligence, which gives decision-makers a competitive edge to:
Digitize the business
Survive digital disruption
Watch this webinar to understand use cases and their underlying technology that helped our customers become smart manufacturers.
In the last few years we have seen a rapid evolution of data. The need to embrace the growing volume, velocity and variety of data from new technologies such as Artificial Intelligence (AI) and Internet of Things (IoT) has been accelerated.
The ability to explore, store, and manage your data and therefore drive new levels of analytics and decision-making can make the difference between being an industry leader and being left behind by the competition. The solution you choose must be able to:
• Harness exponential data growth as well as semistructured and unstructured data
• Aggregate disparate data across your organization, whether on-premises or in the cloud
• Support the analytics needs of your data scientists, line of business owners and developers
• Minimize difficulties in developing and deploying even the most advanced analytics workloads
• Provide the flexibility and elasticity of a cloud option but be housed in your data center for optimal security and compliance
Infinidat® enterprise storage solutions are based upon the unique and patented Infinidat storage architecture—A fully abstracted set of Software-Defined Storage (SDS) functions integrated with the best-of-breed off-the-shelf commodity hardware. Infinidat’s software-focused architecture, an evolution and revolution in data management design over 30 years in the making, solves the conflicting requirements of bigger, faster, and less expensive. This paper discusses the technology that enables Infinidat to be the only enterprise storage provider that achieves multi-petabyte capacity with faster than all-flash performance (over 1.3M IOPS at microsecond latency) and an unprecedented seven-nines availability, all at the lowest Total Cost of Ownership (TCO).
Data continues to grow at an astounding pace? As a result, data center space is becoming more scarce, as more arrays are acquired to store all of this data. Along with this data taking up space, it is also utilizing a great deal of power and cooling. In fact, the average data center in the U.S. uses approximately 34,000 kW of electricity each year, costing $180,000 in annual energy costs. As Infinidat set out to revolutionize the storage industry, one of our goals was to help consumers of storage build a more sustainable infrastructure that would be not only better for the environment, but also help them to save money as well. All of our patents come together to form InfiniBox, a storage solution that does just this.
Market shifts and evolutions over time have brought us to a very unique point in B2B commerce. We’ve rapidly accelerated through several transitions: from a product economy, to the service economy, to the subscription economy, and today, the experience economy.
Download the whitepaper to learn how ServiceSource can provide the most comprehensive and streamlined customer journey experience that spans the entire B2B customer lifecycle.
Published By: Sage EMEA
Published Date: Sep 02, 2019
The complete guide to understanding the technology available for better efficiency and customer experience.
As customer demands and expectations are revolutionising the service industry, service providers are embracing the outcome economy to remain relevant and gain market share. This means a shift in focus from competing through selling products and services, to competing on delivering measurable results and outcomes that are important to the customer.
Published By: Anaplan
Published Date: Sep 10, 2019
Financial planning and analysis (FP&A) professionals have witnessed evolutionary changes in budgeting, planning, forecasting, and analysis processes. Through innovative advancements in technology and the application of big data within these processes, the FP&A function is empowered to transform into a strategic business partner.
In “The Rise and Rise of FP&A,” a paper written by FSN and sponsored by Anaplan, you will learn about:
The evolution of the FP&A function
How FP&A teams harness big data and close the talent gap
Why FP&A can become a top contributor to forward-focused decision-making
Published By: Anaplan
Published Date: Sep 10, 2019
As the digital revolution continues, a linear approach to supply chain planning is gradually giving way to ecosystem thinking. Consumers buy in an entirely new way. Goodbye Sears catalog, hello one-click checkout. To keep up, companies need the ability to plan accurately in real-time. Introducing digital demand management with the Anaplan platform: a collaborative approach that can keep up with omnichannel demand.
What’s inside this paper from Supply Chain Brain:
What digital demand management means in today’s market
The benefits of a connected approach to demand management
The Navy SEALs — a highly skilled, extremely cohesive unit that can be deployed at a moment's notice to take on the toughest missions. The same tactics and training that make the SEALs so formidable and effective can be applied to your Sales Development team.
In this guide, we will teach you how to take your best Sales Development Representatives (SDRs) and turn them into a highly actionable team of world-class prospectors, ready to do battle with the toughest of territories in the most efficient way possible.
How to identify your standout SDRs and recruit them for special missions
The best ways to measure, adjust and iterate your tactics with every evolution so you can book more qualified meetings and win more deals
How to deploy your new SDR SEAL team to not only boost revenue, but to rescue struggling Account Executives
This is a case study which shows how Voorhees College implemented a revolutionary communications solution based around a service-orientated Unified Communications architecture from NEC to provide students, faculty and staff in five locations with software-based voice and desktop communications tools to achieve a 40 percent savings over its previous traditional telephony solution.
As organizations have improved service delivery, they have also turned their focus to presenting business value more positively. These organizations are beginning to develop true BSM systems in two ways: by understanding the metrics that successful businesses employ to determine the value of IT, and by linking these metrics and associated business services to IT infrastructure components.
Published By: Mimecast
Published Date: Mar 01, 2010
How should you handle your growing email archiving issues? According to ESG (Enterprise Storage Group), the number of organizations using a SaaS-based email archiving solution has increased 350% in the past three years. It's not a question of if you should archive email, but how - and, the evolution of SaaS solutions makes sense to move email management to the cloud for a broader range of organizations.
Published By: OneUpWeb
Published Date: Jun 16, 2010
Could your website be doing more? Find out in Oneupweb's latest study. Today, the design and usability of your website directly affects your bottom line. Discover if it's driving sales, or driving them away with the new measurement you need to determine the success of your site's design.