Published By: LogMeIn
Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
Published By: T Systems
Published Date: Nov 28, 2018
The wait is over. Here at T-Systems, we are proud to present the findings of CXP Group - a leading independent European research and advisory firm in the field of digital, software and IT services. Their new “Digital Industrial Transformation with the Internet of Things” report examines the dynamic range of opportunities that IoT holds for businesses and explores the challenges of integrating existing data processes with those that are IoT enabled.
The report is the result of the feedback cultivated from interviews with senior business and IT decision-makers responsible for creating and running innovation strategies at 250 large-scale European manufacturers. The data has been disseminated by region, strategies, pain points, IoT adoption, intention, investment etc. and provides readers with a detailed examination of what industrial businesses look for most from IoT.
The report provides a fascinating unearthing of influencing factors for IoT readiness and digitization as a whole. Using
A rugged device is just one piece of a mobile solution for highly demanding environmental work environments. Support, security, and manageability will keep employees in the field, on the road, and in the harshest conditions. Download this whitepaper to learn more about how to find the right combination of rugged mobile notebooks and services to meet the demands of your end users.
Published By: Panasonic
Published Date: Aug 04, 2016
Whether deploying, securing or managing mobility solutions in a professional environment, enterprise leaders must go to great lengths to ensure their investments are effective and easily assimilated into their existing workflows. In order to avoid encountering challenges with rugged mobile devices and other specialist mobile solutions, it is crucial for businesses with field workforces to leverage services and partners that can help them instill strategic best practices across the entire spectrum of mobilization, including security and data protection, installation and integration, training, maintenance and warranties, and proper disposal of old assets.
Today there’s no such thing as “one size fits all” when it comes to enterprise mobile computing for field services workers. While the business benefits of automation are clear (e.g. decreased downtime, increased customer satisfaction), selecting the right mobile device mix for the job is becoming more complex. This whitepaper examines three challenges organizations face when considering a mobile device deployment for field workers:
1. Integrating new mobile devices with legacy technology
2. Adapting to multi-generational workforces
3. Choosing the right mobile device for the job.
Learn how to tackle these challenges and make technology decisions that improve worker productivity and help manage costs.
Published By: GoCardless
Published Date: Oct 18, 2019
The SCA Impact Playbook: Subscription Commerce And The SCA Opportunity, a PYMNTS and GoCardless collaboration, examines how Strong Customer Authentication (SCA) will affect subscription businesses in the European market. The report reveals how merchants can adapt to the regulations and turn them into an opportunity to optimize their payment flows and gain a competitive advantage in a crowded field.
Inside the report:
$385 billion: amount spent on subscription/recurring payment services in Europe in 2018
75 percent: estimated share of European online merchants that are unaware of SCA
$125 billion: potential financial impact on Europe’s online commerce industry due to SCA
Published By: Aviatrix
Published Date: Jun 11, 2018
In evaluating the security posture for your Global Transit Network, your first question might be: Why do I even need additional security? Isn’t what Amazon provides “out of the box” adequate? This is not the right question to ask first. It’s important to appreciate that, while Amazon says it has a shared security model, your Amazon EC2 instance may not meet your security requirements “by default.” Though Amazon makes specific security features available to you, it’s still up to you to choose judiciously among the many native and third-party options.
As part of our fact-filled AWS Bootcamp series, Aviatrix CTO Sherry Wei and Neel Kamal, head of field operations at Aviatrix, walk through five use cases and examine what Amazon provides, and the questions you need to be asking to implement Amazon services – or add additional ones – that are appropriate for your business. After examining each use case, we’ll show you how we handle it for our own business.
Who Should Watch?
Published By: HireRight
Published Date: May 01, 2013
A person’s home is their castle, and no one would willingly welcome in a dangerous criminal. If you offer in-home services, your customers trust you to send someone that is not a threat to their family or personal property. If you fail to do so, there can be serious business , financial and even legal consequences. This industry brief outlines the risks that arise from bad hires and how careful background screening can help mitigate those risks.
Today data sources are still not detailed enough to support competitive decision-making, and that’s what makes Drillinginfo (DI) so innovative: The DI platform offers the most inclusive, accurate, and fastest information available, allowing OFS companies to make informed decisions and drive the best leads — that can turn into opportunities.
With DI, OFS companies can now make rig data useful quickly and easily. Sales managers can work crucial data into an actionable format, provide and implement the right analytical tools, and supplement lead intelligence, so operators don’t get left in the dust.
From permitting and leasing information to rig locations and pricing trends, you’ll find innovative products and solutions from DI to help transform how your team qualifies leads and closes deals. See how Drillinginfo can drive your success by gathering the very latest rig intelligence from a comprehensive, easy-to-use SAS solution.
Published By: Riverbed
Published Date: Feb 26, 2015
The financial industry is tough. Things change fast, and the field is always becoming more competitive and global. Likewise, clients are more demanding than ever, and customers now expect nothing less than 24/7 accessibility and reliability.
To succeed in this environment, financial services firms and their clients rely heavily on IT to get the job done. Unfortunately, many firms struggle to keep up with those demands and are held back by issues with technology – especially regarding mission-critical applications.
This study was conducted with independent global research firm Wakefield Research between November 24 through December 14th, 2015. The data was based on an online study of 20 content questions, plus screeners and demographics of 2704 respondents, in 8 markets: US, China, Australia, Japan, India, UK, Germany, and France. All respondents were restricted to the following industries: service provider organizations, healthcare, retail, and financial services. In this case, the definition of service provider includes companies offering web content services, cable, internet service providers, or telecom.
Juniper Networks challenges the status quo with products, solutions and services that transform the economics of networking. Our team co-innovates with customers and partners to deliver automated, scalable and secure networks with agility, performance and value.
Visit www.juniper.net for more information.