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Published By: Truven Health Analytics     Published Date: Nov 17, 2015
The Agency for Healthcare Research and Quality’s Patient Safety Indicators (PSI) are a set of metrics that provide information on the potential for inpatient hospital complications and adverse events following surgeries, procedures, and childbirth. PSIs can be used to help hospitals identify potential adverse events that might need further evaluation, provide the opportunity to assess the incidence of adverse events and complications, and understand patient safety events on a broader level.
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Truven Health Analytics
Published By: Oracle     Published Date: Nov 28, 2017
Today’s leading-edge organizations differentiate themselves through analytics to further their competitive advantage by extracting value from all their data sources. Other companies are looking to become data-driven through the modernization of their data management deployments. These strategies do include challenges, such as the management of large growing volumes of data. Today’s digital world is already creating data at an explosive rate, and the next wave is on the horizon, driven by the emergence of IoT data sources. The physical data warehouses of the past were great for collecting data from across the enterprise for analysis, but the storage and compute resources needed to support them are not able to keep pace with the explosive growth. In addition, the manual cumbersome task of patch, update, upgrade poses risks to data due to human errors. To reduce risks, costs, complexity, and time to value, many organizations are taking their data warehouses to the cloud. Whether hosted lo
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Oracle
Published By: Oracle     Published Date: Jan 08, 2018
In the age of the customer, businesses realize the need to take their big data insights further than they have before, in order to win, serve, and retain their customers. Today’s modern company has more data than ever before and is now looking to derive insights from the data that will help propel it forward. As firms move data analytics to the cloud, there is a new set of challenges and barriers to overcome, but with the help of insights-platforms-as-a-service, companies will be able to innovate with data and drive business forward.
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Oracle
Published By: Zendesk     Published Date: Jan 19, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
    
Zendesk
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 02, 2018
Seit über 30 Jahren basiert die Datenverwaltung in Unternehmen auf relationalen Datenbanken. Doch die modernen Verfahren für die Entwicklung und den Betrieb von Anwendungen in Kombination mit der rasant steigenden Zahl neuer Datenquellen und den immer umfangreicheren Workloads der Anwender übersteigen zunehmend die Möglichkeiten relationaler Datenbanken. Die dadurch entstehenden Einschränkungen im Hinblick auf die Flexibilität und Skalierbarkeit sowie die steigenden finanziellen Belastungen bewegen mehr und mehr Unternehmen dazu, zu alternativen Datenbanken wie MongoDB oder NoSQL zu migrieren.
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leitfaden, fur, die, migration, von, einem, rdbms, mongodb
    
AstuteIT_ABM_EMEA
Published By: Oracle     Published Date: Oct 20, 2017
Business Enterprises today need to become more agile, meet new and increasing workload and security requirements, while reducing overall IT cost and risk. To meet these requirements many companies are turning to cloud computing. To remain competitive companies need to formulate a strategy that can easily move them from traditional on-premises IT to private or public clouds. A complete cloud strategy will likely include both private and public clouds because some applications and data might not be able to move to a public cloud. Moving to the cloud should not create information silos but should improve data sharing. Any cloud strategy should make sure that it is possible to integrate on-premises, private cloud and public cloud data and applications. Furthermore, any on-premises cloud deployments must be able to easily migrate to public cloud in the future
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Oracle
Published By: Oracle     Published Date: Oct 20, 2017
Virtually every business-oriented conversation Wikibon has with senior IT leaders includes a discussion of digital transformation. The relevance to this research is the increasing interdependency between organizations and the data they use, create, access, share and store. Digital means data and lots of it; and this data must be protected. The data requirements facing organizations today as a direct result of digital initiatives are unprecedented and require new approaches for protecting and enabling recovery for high value data assets. Governments around the world are trying to keep pace with the digital tsunami and new/evolving regulations will further pressure data protection and recovery requirements. For example, the EU’s General Data Protection Regulation (GDPR) states that organizations must take appropriate measures to ensure the ability to restore personal data “in a timely manner in the event of a physical or technical incident.” Beginning in May of 2018, penalties for non-co
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Oracle
Published By: Mimecast     Published Date: Aug 22, 2017
Healthcare organizations are a favorite target for determined attackers. Any disruption to critical services provides a strong incentive to pay a ransom and patient medical data is highly lucrative for the information it contains. Research finds that providers have traditionally under invested in IT security, which further compounds the problem. Read the report to learn: • Important cyber security risks • The impact of a data breach to your organization • Key regulations around the globe
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healthcare, data protection, patient medical data
    
Mimecast
Published By: Frontier Communications     Published Date: Dec 29, 2017
It can be hard for today’s businesses to create a truly integrated work environment. Having an infrastructure built on outdated technologies can further complicate the situation, resulting in a variety of business challenges that fall under four distinct categories: • Managing Multisite Locations • Connectivity Issues • Bring Your Own Device (BYOD) Integration • Decreased Employee Collaboration In this eBook, we’ll examine connectivity solutions that can address these issues and provide work groups with the tools they need to be more productive, helping businesses run more efficiently.
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Frontier Communications
Published By: The Resumator     Published Date: Apr 25, 2014
Small and medium businesses (SMB) are the backbone of America, generating annual revenues that can reach $8.1 million [based on SMB’s with less than 100 employees]. These SMBs employ up to 99.7 percent of all employees in America, and 39 percent of these employees fill high tech jobs. SMBs have advantages over larger organizations when recruiting top talent to help drive their small enterprise. This white paper will further examine the essential components and justifications that CEOs, hiring managers and business owners alike should consider when developing and deploying their hiring strategy and processes.
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recruiting
    
The Resumator
Published By: Cherwell Software     Published Date: Apr 07, 2016
Cherwell Service Management™ software empowers IT organizations to easily manage their infrastructure at a fraction of the cost and complexity associated with traditional, legacy IT service management software. Designed with a metadata-driven approach, the Cherwell Service Management platform can easily be configured to meet process and integration requirements without writing or touching a single line of code. Furthermore, configurations will never break during version upgrades.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Commvault     Published Date: Jul 06, 2016
Forget about the complex task of building your own solution. Commvault offers a portfolio of integrated backup appliances that allow you to go from power-up to backup in less than an hour. Each appliance combines Commvault’s industry-leading software with pre-configured and optimized hardware, including an option that uses NetApp’s category-leading NetApp E-Series storage system. To further simplify ordering and deployment, the appliances include a licensing option aligned to the usable storage capacity (e.g., 36TB of NetApp E-Series storage includes 36TB of Commvault back-end terabyte licensing). Or you can purchase the hardware separately and use it with Commvault’s traditional front-end terabyte capacity licensing. Either way, Commvault serves as the single point of contact for software and hardware support issues, and the installation wizard allows you to be up and running quickly regardless of the option you choose.
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commvault, backup appliances, netapp e-series, backup, industry leading software, netapp, turnkey solution, converged
    
Commvault
Published By: Cisco     Published Date: Jun 21, 2016
Imagine you manage a warehouse for a small shipping firm. You have a simple job: route packages. But your employer expands to 25 western cities and 50 locations. After further expansion you now need to track packages coming by truck, rail, and plane and route them based on contents and weight to 10,000 different locations worldwide. While keeping traffic in and out tightly secured, making sure each package reaches its destination on time, and without going over budget.
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Cisco
Published By: SAS     Published Date: Jan 17, 2018
It’s a social world and the majority of organizations today use Microsoft Office as their chosen office productivity suite. So it’s important to deliver insights where people are working most. This paper shows how you can use results produced by SAS Visual Analytics with Microsoft Office applications – Outlook, Excel, Word, PowerPoint and SharePoint. With plenty of how-to specifics, you’ll see how easy it is to combine analytic visualizations and reports with Microsoft products to share insights, improve collaboration and drive further adoption of analytics across your organization.
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SAS
Published By: FICO     Published Date: May 11, 2017
Competing in telecommunications markets is becoming extremely complicated. Responding to disruptive change from many directions, telecom companies are experimenting with new business models and offering new types of services. With this comes the potential to draw new waves of regulatory oversight, further complicating the picture.
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customer experience, customer management, telecom, customers, finance
    
FICO
Published By: Symantec     Published Date: Aug 15, 2017
Stay ahead of the evolving threats. Organized crime is driving the rapid growth and sophisticated evolution of advanced threats that put entire website ecosystems at risk, and no organization is safe. The stealthy nature of these threats gives cybercriminals the time to go deeper into website environments, very often with severe consequences. The longer the time before detection and resolution, the more damage is inflicted. The risk and size of fines, lawsuits, reparation costs, damaged reputation, loss of operations, loss of sales, and loss of customers pile up higher and higher. The complexity of website security management and lack of visibility across website ecosystems is further impacted by the fact that it is nearly impossible to know how and where to allocate resources. Website security must be evolved in line with these growing threats and challenges.
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Symantec
Published By: Oracle CX     Published Date: Oct 19, 2017
Business Enterprises today need to become more agile, meet new and increasing workload and security requirements, while reducing overall IT cost and risk. To meet these requirements many companies are turning to cloud computing. To remain competitive companies need to formulate a strategy that can easily move them from traditional on-premises IT to private or public clouds. A complete cloud strategy will likely include both private and public clouds because some applications and data might not be able to move to a public cloud. Moving to the cloud should not create information silos but should improve data sharing. Any cloud strategy should make sure that it is possible to integrate on-premises, private cloud and public cloud data and applications. Furthermore, any on-premises cloud deployments must be able to easily migrate to public cloud in the future
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Oracle CX
Published By: Oracle CX     Published Date: Oct 19, 2017
Business Enterprises today need to become more agile, meet new and increasing workload and security requirements, while reducing overall IT cost and risk. To meet these requirements many companies are turning to cloud computing. To remain competitive companies need to formulate a strategy that can easily move them from traditional on-premises IT to private or public clouds. A complete cloud strategy will likely include both private and public clouds because some applications and data might not be able to move to a public cloud. Moving to the cloud should not create information silos but should improve data sharing. Any cloud strategy should make sure that it is possible to integrate on-premises, private cloud and public cloud data and applications. Furthermore, any on-premises cloud deployments must be able to easily migrate to public cloud in the future.
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Oracle CX
Published By: SAP EMEA Global     Published Date: Dec 13, 2017
For manufacturers, this IDC white paper examines the current and future Internet of Things (IoT) imperative for the following discrete manufacturing industries: automotive, aerospace and defense, high tech, and industrial machinery. We highlight IoT-enabled scenarios — those possible both now and in an Industry 4.0 future with smart manufacturing. (IDC defines IoT as a network of uniquely identifiable endpoints or “things” that communicate without human interaction using IP connectivity.) These scenarios more tightly integrate “things” with other information, processes, and even value chains. Further, we demonstrate how companies in these industries leverage technology to create business value today and disruptive opportunities tomorrow.
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SAP EMEA Global
Published By: Digital Realty     Published Date: Feb 25, 2015
Codero required a top-notch Tier III data center facility. Furthermore, it needed a data center that could not only deliver disaster recovery services and support the ongoing growth of customer businesses, but do so with competitive rates for power and labor, and low exposure to natural disasters. Find out why they selected Digital Realty.
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data center, cloud hosting, data center maintenance
    
Digital Realty
Published By: Delphix     Published Date: May 03, 2016
High-profile data breaches continue to make headlines as organizations struggle to manage information security in the face of rapidly changing applications, data centers, and the cloud. Against this backdrop, data masking has emerged as one of the most effective ways to protect sensitive test data from insider and outsider threats alike. While masking is now the de facto standard for protecting non-production data, implementing it alongside virtual data technologies has elevated its effectiveness even further.
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Delphix
Published By: Delphix     Published Date: May 03, 2016
Today's test data management (TDM) solutions force teams to work with compromised data sets, and push testing to too late in the software development lifecycle. The end result is rework, delayed releases, and costly bugs that cripple production systems. Furthermore, prevailing approaches to test data management - including subsetting, synthetic data, shared environments, and standalone masking--represent flawed solutions that fail across one or more key dimensions.
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Delphix
Published By: CA Technologies     Published Date: Nov 12, 2014
This white paper examines why unified IT monitoring is an important enabling technology for both enterprises and management service providers, including both the organizational and strategic impacts as well as the business case surrounding it. It goes further to examine CA Unified Infrastructure Management as an example of unified IT monitoring, and reviews three case studies where the solution has been deployed for active use in a unified manner.
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complete it visualization, it operations visibility, application visibility, infrastructure management, uim
    
CA Technologies
Published By: Dell     Published Date: May 04, 2015
Read this paper to further learn how: - Leveraging cloud technology can help drive costs while enabling service-oriented IT. - Private and hybrid cloud approached improve application delivery. - Cloud implementations increase agility and help organizations adjust to meet customer and worker expectations. - Dell Cloud features Intel® technology.
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Dell
Published By: SAS     Published Date: Nov 04, 2015
If you are working with massive amounts of data, one challenge is how to display results of data exploration and analysis in a way that is not overwhelming. You may need a new way to look at the data – one that collapses and condenses the results in an intuitive fashion but still displays graphs and charts that decision makers are accustomed to seeing. And, in today’s on-the-go society, you may also need to make the results available quickly via mobile devices, and provide users with the ability to easily explore data on their own in real time. SAS® Visual Analytics is a data visualization and business intelligence solution that uses intelligent autocharting to help business analysts and nontechnical users visualize data. It creates the best possible visual based on the data that is selected. The visualizations make it easy to see patterns and trends and identify opportunities for further analysis.
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data visualization, sas, big data, visual analytics, data exploration, analysis
    
SAS
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