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Published By: IBM     Published Date: Dec 11, 2012
Enterprise Ready Intelligent Capture (ERIC) — a coordinated approach to document input and processing that combines distributed and centralized scanning with fax and electronic conversion across numerous departments. Read on to learn more.
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government agencies, critical improvements, paper bound functions, ibm, enterprise ready intelligent capture, efficiency
    
IBM
Published By: IBM     Published Date: Dec 17, 2012
This seminar will show you how next-generation solutions are solving the "big data" challenge, and are providing enterprises with the visibility and analysis they need to move from post-incident forensics to pro-active and fraud intelligence.
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ibm, big data, government, data management, visibility, business intelligence
    
IBM
Published By: IBM     Published Date: Sep 30, 2013
IBM conducted more than 1,700 in-depth, face-to-face interviews with CEOs, general managers and senior public sector leaders from around the globe. Our newest CEO Study, the largest of its type ever undertaken, is the latest in the IBM C-suite Study Series. It explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments – what we call the connected economy. Three themes emerged. Today's CEOs must: - Empower employees through values - Engage customers as individuals - Amplify innovation with partnerships Register now to access the insights that can help you lead more effectively through impactful connections with your employees, customers and partners.
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global chief executive officer, leadership, technology, connectedness, customer insights, connections, ceos, business strategy
    
IBM
Published By: IBM     Published Date: Nov 05, 2013
Providing a superior experience for citizens and constituents is not easy, and gone are the days when problematic customer interactions can be smoothed over by empathetic service representatives. In an omni-channel world, the number of citizen touchpoints is not only increasing, but is increasingly automated, and governments will not get many chances to take the steps that are required to make things right. Unlike at any other time in history, the quality of your operations will shine through, in virtually every interaction with the citizen. A Smarter Process approach helps you to reinvent business operations in the era of the citizen.
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government, smarter process approach, agility, business process management, bpm, cities, efficient government, state/local/municipal, federal
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
A Smarter Process approach helps leaders in the public sector to increase citizen loyalty and engagement. Gain visibility and the ability to quickly change operational systems with intelligent automation. Increase efficiencies and lower costs.
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government, smarter process approach, agility, business process management, bpm, cities, efficient government, state/local/municipal, federal
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
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business operations, business process management, bpm, process automation, smarter process, age of customer
    
IBM
Published By: IBM     Published Date: Jan 10, 2014
IBM conducted more than 1,700 in-depth, face-to-face interviews with CEOs, general managers and senior public sector leaders from around the globe. Our newest CEO Study, the largest of its type ever undertaken, is the latest in the IBM C-suite Study Series. It explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments – what we call the connected economy. Three themes emerged. Today's CEOs must: - Empower employees through values - Engage customers as individuals - Amplify innovation with partnerships Register now to access the insights that can help you lead more effectively through impactful connections with your employees, customers and partners.
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social media, b2b, global economy, smarter workforce, talent, talent analytics, human capital, learning organization, employee engagement, leadership models, global leadership, social collaboration, social networking, social business, communication, social media, mobile, big data
    
IBM
Published By: IBM     Published Date: Mar 04, 2014
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
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business operations, business process management, bpm, process automation, smarter process, age of customer
    
IBM
Published By: IBM     Published Date: Nov 13, 2014
This webcast examines a large government agency struggling to provide stable test environments to support their partner landscape. Learn how service virtualization was used to simulate their department's core systems for a lower risk, less expensive, and stable testing environment.
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service virutalization, core systems, testing environments
    
IBM
Published By: IBM     Published Date: Jan 05, 2015
As the number of connected devices grows from billions to hundreds of billions, and as governments and corporations race to take control of devices and data, we need to save the Internet of Things (IoT). Successfully scaling the IoT means executives must rethink the technology strategy.
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it strategy, modern computing, iot, cost of computing
    
IBM
Published By: IBM     Published Date: Feb 11, 2015
IBM Security offerings can help federal organizations employ a continuous diagnostics and mitigation approach to enhance and automate continuous network monitoring capabilities; correlate and analyze critical data; and increase risk-based decision-making at the federal enterprise level.
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ibm, ibm security, continuous diagnostics, network monitoring capabilities, risk-based decision-making
    
IBM
Published By: IBM     Published Date: Feb 24, 2015
Mobile capture is quickly becoming an important differentiators for many companies and organizations, especially those in traditionally document-intensive fields like banking, insurance, healthcare and government operations. According to a 2014 study conducted by AIIM, 45% of companies feel that mobile capture is vitally important, pointing to the competitive need for improved process agility and customer service across the board. Discover the top 10 questions to ask before you make your investment in mobile capture.
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mobile capture, ibm, process agility, customer service
    
IBM
Published By: IBM     Published Date: Apr 06, 2015
Mobile capture is quickly becoming an important differentiator for many companies and organizations, especially those in traditionally document-intensive fields like banking, insurance, healthcare and government operations. According to a 2014 study conducted by AIIM, 45% of companies feel that mobile capture is vitally important, pointing to the competitive need for improved process agility and customer service across the board.Discover the top 10 questions to ask before you make your investment in mobile capture.
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mobile capture, customer service, ibm, banking, insurance, healthcare, government
    
IBM
Published By: IBM     Published Date: Jun 09, 2015
Government revenue management agencies are using computer technology to capture and harvest data and extract value from it. This paper explains the importance of being data-droven and outlines a way forward in the journey of getting there.
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ibm, government, data, records, legal, information, benefits, state/local/municipal, federal, technology
    
IBM
Published By: IBM     Published Date: Jun 09, 2015
Making sound security decisions in today’s environment is of paramount importance. This infographic highlights the connection between economic vitality and security and how both can be achieved.
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ibm, government, cyber, security, intelligence, information, vulnerability, fraud, threat, predictive, state/local/municipal, federal, technology
    
IBM
Published By: IBM     Published Date: Jun 09, 2015
In this webcast we will explore how you can deliver services and improve outcomes for your citizens through cross program care coordination and collaboration. This coordination and collaboration is enabled by the extensive use of data, resources and a single view of the citizen which in turn helps improve decision-making, problem-solving and program implementation.
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ibm, coordination, collaboration, data, resources, government, high risk-populations, examples, implementation, decision-making, state/local/municipal, federal, technology
    
IBM
Published By: IBM     Published Date: Oct 12, 2015
This IBM-commissioned profile of government information management professionals examines the challenges of dealing with the increase in digital and unstructured content as well as the roles that shared capture service and improved case management.
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ibm, forrester, digital, engagement, forrester technology, information management, technology
    
IBM
Published By: IBM     Published Date: Jan 06, 2016
Working for the government is no longer an absolute guarantee of stability and a pension.
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workforce, government, talent, ibm, stability
    
IBM
Published By: IBM     Published Date: Apr 20, 2016
Weather Means Business: Enabling transformative decision-making with precise weather data for energy and utilities, insurance, retailing and the public sector Weather has a profound and widespread influence on business. We are all vulnerable to unforeseen weather events, and the inability to manage weather-related risk can limit business success, thwart economic development and threaten public safety. This whitepaper discusses the uses cases for weather data for various industries, including government, insurance, retail and energy and utilities.
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ibm, ibm analytics, insurance, weather, weather data
    
IBM
Published By: IBM     Published Date: Jul 12, 2016
This video provides an overview as to how governments can provide better services to citizens with IBM Case & Capture. Watch to learn more.
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ibm, ecm, analytics, government, big data, ibm case and capture
    
IBM
Published By: IBM     Published Date: Jan 09, 2017
As security threats increase and government regulations require more control over users and data, it is important for organizations to evolve their security measures. By aligning governance related policies and rules with all identity management processes, organizations can achieve continuous, sustainable compliance, thereby reducing the need for after the fact fixes and expensive, error prone manual remediation. IBM Security Identity Governance and Intelligence helps organizations effectively, comprehensively manage identities and application access
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ibm, security, identity governance and intelligence, identity governance
    
IBM
Published By: IBM     Published Date: Jan 11, 2017
Read this i360Gov Book to understand the importance of: - Transforming federal fortifications into intelligence-driven defense - Intensifying focus on cyber intelligence - Needing a well trained cybersecurity force
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ibm, analytics, government, public sector, security, cyber threat, cyber threat analysis, risk
    
IBM
Published By: IBM     Published Date: Jan 13, 2017
As traditional network perimeters surrounding data centers dissolve, agencies face enormous difficulties fending off attacks using a patchwork of traditional security tools to protect classified or personally identifiable information (PII). Time and again, traditional security practices have proven porous and/or unsustainable. Read this i360Gov Book to understand the importance of: - Transforming federal fortifications into intelligence-driven defense - Intensifying focus on cyber intelligence -Needing a well trained cybersecurity force
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ibm, analytics, government, public sector, security, cyber threat, cyber threat analysis, risk
    
IBM
Published By: IBM     Published Date: Jan 20, 2017
Government agencies are taking advantage of new capabilities like mobile and cloud to deliver better services to its citizens. Many agencies are going paperless, streamlining how they interact with citizens and providing services more efficiently and faster. This short video will show real examples of how government agencies are applying new capabilities like cognitive and analytics to improve how they ingest, manage, store and interact with content.
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IBM
Published By: IBM     Published Date: Jan 20, 2017
Government agencies are taking advantage of new capabilities like mobile and cloud to deliver better services to its citizens. Many agencies are going paperless, streamlining how they interact with citizens and providing services more efficiently and faster. This short video will show real examples of how government agencies are applying new capabilities like cognitive and analytics to improve how they ingest, manage, store and interact with content.
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ibm, ecm, analytics, smarter content, ecm for government
    
IBM
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