Competition is growing fierce for restaurants — and not all of it comes from other
local dining establishments. With grocery stores and meal kit services offering
additional convenient and affordable dining options for customers to choose from,
and with many restaurants turning to faster and smarter automation methods to
power their operations, now is the time for your restaurant to step up its game.
Ultimately, what your restaurant needs to do is offer a complete experience for your
guests. The only way to effectively do this is to understand the whole diner journey
and how the decisions you make along the way affect it.
The quick-service restaurant industry continues to be a favorite among consumers who look to the sector for a wide variety of food served quickly and at a low price. The speed and efficiency of QSRs, which include the emergent “fast casual” restaurants, match today’s on-the-go lifestyle of consumers across all ages who often are too busy to cook at home.
That said, consumers expect their dining experience at a QSR to be comfortable with conveniences ranging from WiFi connectivity to ordering kiosks and dining area entertainment on large screens or even tableside tablets. They expect the information on menu boards to be accurate and up-to-date and their meal orders to be fulfilled quickly and accurately. Technology is a major enabler in meeting consumers’ expectations while simultaneously helping QSR locations increase operational efficiencies and quality of service.
Hospitality is a customer-focused industry, with a hotel brand’s reputation and ultimate success dependent on the quality of the experience of its guests. It is no surprise then, that digital transformation efforts within the hospitality sector are focused on technologies that improve the guest experience, from check-in to check-out and everything in between.
Today’s travelers are digitally savvy, using their smartphones and mobile devices for a multitude of tasks. They expect a high-quality connection throughout the property and the ability to perform certain tasks from the hotel’s app, such as checking in and choosing their own room. They expect in-room entertainment beyond basic cable and in-room digital devices they can use to order food, book a massage or control the lighting, for example.
Download this asset to see how at the Carneros Inn, their Hewlett Packard Enterprise IT infrastructure is the backbone to running business applications and guest infrastructure seamlessly, 24 hours a day and 7 days a week.
Sponsored by: HPE and Intel®
With 50 to 100 billion things expected to be connected to the Internet by 2020, we are now experiencing a major paradigm shift that is revolutionizing business. More and more of the objects we use every day—including those in our factories, utilities, and railroads—are used to capture and distribute information that is helping us know more and do more. The TechWiseTV team and guest experts take an in-depth look at how industries like these are utilizing the data they are gathering from the factory floor all the way out to the field. This exploration into how the Internet of Things actually works in the real world and what your organization must do to take full advantage of it is a great opportunity to understand the practical challenges and specific technology involved in bringing all this potential to life.
join Robb, Jimmy Ray, and their panel of guest experts as they show you how to protect your network with advanced threat defense across the entire attack continuum by combining Cisco’s proven ASA firewall skills with industry-leading Sourcefire next-generation IPS and advanced malware protection.
Published By: MobileIron
Published Date: Apr 13, 2015
THV Group, a Belgian company, is a worldwide market leader in replacement parts and accessories for material-handling industrial and agricultural equipment, new and second-hand forklifts, aerial platforms and internal handling equipment.
With MobileIron, TVH launched a successful Bring Your Own Device (BYOD) program, built an enterprise app store that gives employees easy access to productivity apps, and automated the process of giving employees and guests the right level of mobile network access.
Kimpton Hotels and Restaurants prides itself on the personalized connection between hotel staff and guests. In order to be successful, their IT infrastructure needs to be agile, secure, and reliable.
After deploying EMC converged infrastructure from VCE, Kimpton achieved a 25 percent reduction in operating expenses, and they can now stand up virtual machines (VMs) in minutes to capitalize on business opportunities, compared to days or weeks with the old infrastructure. Read this customer case study to find out more about how Kimpton was able to reduce their costs while improving the performance of their IT environment.
"While free Wi-Fi is ubiquitous in airports, coffee shops, hotels, and other highly trafficked areas, this service is no longer unique to these locales. Guest Wi-Fi is now expected in nearly every industry – but how do you deliver Wi-Fi while enforcing acceptable use policies and meeting compliance regulations?
Dive into the requirements for Wi-Fi security by consulting this brief resource today. Inside, find five essential recommendations to help you make Wi-Fi security your business reality – read on to get started now."
Hotels and resorts with function space may well have an opportunity to boost their
overall property revenue, given the escalating demand for function space and the
fact that many of them have already maximized the value of their guest rooms
through sophisticated revenue management capabilities. Success generally starts
with a next-generation technology solution that can empower sales and catering
personnel. Success also requires having in place the right organizational resources,
business processes and performance metrics.
Loyalty programs provide a framework to nurture guest relationships, offering recognition, perks and options to redeem rewards. Most importantly, they create guest profiles and transaction histories that yield the insights needed to foster what is demanded today: individualized guest interactions.
The ubiquitous nature of mobile devices can seemingly
diminish their value, making them a commodity
to be taken for granted. But their true power hasn’t
begun to be tapped — especially by hoteliers.
If seen as a gateway to operational efficiency, enhanced
guest experiences and, most importantly, a better bottom
line, mobility wouldn’t be overlooked. Which is exactly
why it’s time to view it through a different prism — or
risk being left behind by your competitors who will.
From planning a trip to selecting a hotel to commenting about the guest experience on Facebook, the travel lifecycle can be a meandering journey, filled with opportunities for consumers to engage with hospitality brands. The key for your enterprise’s success, of course, is making those moments count.
Virtualization is rapidly changing the way business IT operates, from small local businesses to multinational corporations. If you are reading this, chances are good that your company is already taking advantage of virtualization’s benefits.
Virtualization means that a single underlying piece of hardware, such as a server, runs multiple guest operating systems to create virtual machines, or VMs, with each of them being oblivious to the others. An administrative application, such as VMware, manages the sharing process, allocating hardware resources, memory, and CPU time to each VM as needed. And all applications look at this software construct exactly as if it were a real, physical server — even the VM thinks it’s a real server!
Virtualization makes good financial sense. It enables a single server to offer multiple capabilities that otherwise would require separate servers. It includes native high availability features, so you don’t have to use any more complex clustering tools. This ab
We know “company event” is not the first thing that comes to mind when thinking about Cirque du Soleil.
Cirque is known for its unique style of high quality entertainment, artistic acts that defy gravity and performances that remain in the guests’ hearts long after they have seen them…which is all the more reason why our shows are the perfect setting for a corporate outing!
Download this webcast today to hear guest speakers discuss and review key issues and themes around SD-WAN. Guest speakers will talk through recommendations on how to address the unique challenges that SD-WAN presents to network operations:
Industry expert panel discussion featuring:
-Shamus McGillicuddy, Senior Analyst, EMA
-Fred Estienne, Managed Solutions Architect, Bell Canada
-Paul Kohler, Director, Technical Alliances, Viptela
-Time Diep, Director Product Management, CA Technologies
Download and listen today!
How are organizations balancing self-service analytics and data governance today? What are the trends for tomorrow?
Many organizations are on their way to achieving self-service analytics maturity through the use of intuitive data visualization technologies aimed at non-technical users; as well as various tactics that reduce reliance on IT. But handing the analytics reins entirely to business users can make governance nearly impossible. As a result, organizations are increasing investments in modern analytics platforms that enable a balance between IT governing and curating data, empowering business users to derive insights from data mostly on their own and without delay.
Join guest speaker, Forrester Research VP and Principal Analyst, Boris Evelson and Oracle Analytics Senior Group Director, Jose Villacis as they discuss insights from an Oracle-commissioned study of North American enterprise analytics leaders.
The Summer 2018 security report is about change: what’s new and unusual in DDoS attacks, where are the surprising data patterns, and how should enterprises and security professionals prepare for the unexpected. Looking back at November 2017 to April 2018, as well as year-over-year changes, Akamai analysts identified data trends that spotlight the new and unfamiliar. The Summer 2018 State of the Internet / Security: Web Attacks report covers atypical attack methods, credential abuse attacks and law enforcement prosecution of DDoS-for-hire platforms. Guest writer Rik Ferguson also explores future threat scenarios.
Finally, the Integrate SID for your records (and in case you need it) for this program is: 0E9175.
Anything else you need to hit the ground running with this program?
50% of guests do not want to be served by a robot but 80% of operators say robots will be cleaning restaurants by 2027
50% of guests want to be recognized without giving a name or loyalty card
54% of restaurant operators would like to see artificial intelligence helping with menu planning
The threat landscape has evolved and the traditional approach to endpoint security cannot keep up. Detection/response is not an acceptable approach. There are a number of approaches to prevent threats on the endpoint and their ability to prevent unknown and zero-day threats varies widely. Join this webinar featuring a guest speaker from Forrester where we will discuss the findings from a recent commissioned survey they conducted that evaluates these approaches and illustrates that exploit prevention and integration with a network security platform are must-have capabilities. Forrester will also summarize their recommendations for prevention of advanced threats on the endpoint.
Published By: Workday
Published Date: Jul 19, 2017
MGM Resorts International made its reputation, quite simply, by being the best. Bellagio, Luxor, and Mandalay Bay in Las Vegas are among its properties, and the company is rapidly building its premium brand in the United States and worldwide. Its commitment to the highest quality guest experience is legendary in the industry.
Realizing that engaged and motivated employees are the key to providing that customer experience, MGM Resorts looked for the best partner to help make that possible. And they found Workday.
Published By: Trifacta
Published Date: Feb 12, 2019
Over the past few years, the evolution of technology for storing, processing and analyzing data has been absolutely staggering. Businesses now have the ability to work with data at a scale and speed that many of us would have never thought was possible. Yet, why are so many organizations still struggling to drive meaningful ROI from their data investments? The answer starts with people. In this latest Data Science Central webinar, guest speakers Forrester Principal Analyst Michele Goetz and Trifacta Director of Product Marketing Will Davis focus on the roles and responsibilities required for today’s modern dataops teams to be successful. They touch on how new data platforms and applications have fundamentally changed the traditional makeup of data/analytics organizations and how companies need to update the structure of their teams to keep up with the accelerate pace of modern business. Watch this recorded webcast to learn: What are the foundational roles within a modern dataops team a
Published By: Trifacta
Published Date: Feb 12, 2019
In recent years, a new term in data has cropped up more frequently: DataOps. As an adaptation of the software development methodology DevOps, DataOps refers to the tools, methodology and organizational structures that businesses must adopt to improve the velocity, quality and reliability of analytics. Widely recognized as the biggest bottleneck in the analytics process, data preparation is a critical element of building a successful DataOps practice by providing speed, agility and trust in data.
Join guest speaker, Forrester Senior Analyst Cinny Little, for this latest webinar focusing on how to successfully select and deploy a data preparation solution for DataOps. The presentation will include insights on data preparation found in the Forrester Wave™: Data Preparation Solutions, Q4 2018.
In this recorded webinar you will learn:
• Where does data preparation fit within DataOps
• What are the key technical & business differentiators of data preparation solutions
• How to align the righ